Communication Skills Midterm

How to portray confidence during a speech

How to portray confidence during a speech

high volume, good rate, good pitch, good enunciation, body language, tone, good voice inflexion, no stuttering, no use of filler words

non-verbal

body language and facial expression

which is more accurate - non-verbal or verbal

non-verbal

informative speech

sharing knowledge and reducing audience ignorance; describing an activity, event, object, person, or place

aristotle

ancient Greek philosopher; scientist who is still considered one of the greatest thinkers in politics, philosophy, and ethics; created rhetoric

is communication a learned behavior

yes

what person should you be writing in for journalism?

3rd person

reveals feelings

non-verbal

nutgraph

one sentence that summarizes the point of article

product placement

products used by advertisers used to have their product or brand appear in TV shows, movies, etc.

viral marketing

a form of advertising that propagates itself

communicare

Latin for "to make common" or "share"

writing vs speaking

You can rewrite and reread but if you say it, it's out there

media

vehicle that carries messages

pathos

An appeal to the emotions

ethos

ethics, image; appeal to do the "right" thing; argument based on character; appeals to audience's sense of ethical behavior; presents writer as credible, trustworthy, honest, and ethical

logos

logic; an appeal to logic; argument based on facts, evidence, and research; often contains expert testimony and statistical information; suggest product is logical or right choice

tone

The general, overall attitude of your voice

thyroid cartilage

houses the larynx and protrudes in the neck; Adam's apple

copyright

laws that require compensation for the use of property and information owned by artists, writers, and media producers

denotation

The literal, dictionary definition of a word

connotation

The emotion that a word can evoke

• A word may have a positive, negative, or neutral __________

• Words may have different _________ for different people

% of verbal communication

7%

% of non-verbal communication

93%

rhetoric

the art of persuasion

mass media

channels of communication through which messages are produced by a few and received by many

mass communication

when a sender distributes messages to many people simultaneously

pitch

How high or low your voice is

infer

To understand the point being made without having it directly stated to you

lungs

2 large, elastic, spongy, cone-shaped organs that contain airways and airspaces; average person used 10-30% for speech; where the change of oxygen to carbon dioxide happens

enunciation

The clarity with which you pronounce words

rate

How fast or slow you speak

diaphragm

a sheath of muscles and tendons, dome shaped, separating the abdomen from the chest; provides airtight separation

costal muscles

Muscles between the ribs

external costal muscles

muscles that raises the ribs up during inhalation

internal costal muscles

muscles that pull the ribs down during exhalation

epiglottis

cartilage that closes off the airway when swallowing so food does not go down the trachea

volume

How loud or quiet your voice is

voice inflection

The change in Pitch and Volume of your voice to put emphasis on a certain word or phrase

paralanguage

The noises we make that are not words

imply

To try to get a point across without stating it directly

velum

Soft pallet – door to nasal cavity

filler words

Utterances, words, or phrases to fill the silence

abuction

vocal chords being spread apart; occurs while breathing

"______" = to take away

adduction

vocal chords coming together; occurs while speaking or singing

"___" = to put together

all articulators

lips, teeth, lower jaw, tongue, velum (soft pallet)

all propaganda techniques

Bandwagon

Testimonial

Loaded Words/Glittering Generalities

Misuse of Statistics/Card Stacking

Name Calling/Stereotyping

Snob Appeal

Plain Folks

Transfer

Euphemisms

Visual Aids

Fear

steps to becoming an effective listener

Hearing

Interpreting

Evaluating

Remembering

Responding

anatamoy

the physical parts of the vocal system

physiology

how the parts of the vocal system work

reveals thoughts

verbal

why does language change

because people and the world change

hearing

The physical act of being aware of sound

• Accidental

• Involuntary

• Effortless

listening

Involves concentrated thought; attempt to understand

• Focused

• Voluntary

• Intentional