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These flashcards cover important vocabulary and key concepts from the Sergeants Exam Preparation Course focused on complaints and operational procedures.
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Discipline
The bridge between goals and accomplishment.
Desk Officer
The officer who handles reports and notifications of incidents and misconduct.
Member of the Service (MOS)
Any individual who is part of the police force and is responsible for reporting misconduct.
Internal Affairs Bureau (IAB)
Unit responsible for investigating allegations of misconduct within the police force.
Corruption
Engagement in dishonest or fraudulent conduct, especially by those in power.
Allegation
A claim or assertion that someone has done something illegal or wrong.
Confidential Identification Number
A unique number assigned to members reporting information confidentially.
Missing Person
An individual whose whereabouts are unknown and who may be in danger.
Silver Alert
A notification system for locating vulnerable seniors reported missing.
Civilian Complaint Review Board (CCRB)
An independent agency that investigates allegations of police misconduct.
Graffiti
Unauthorized marking of property with paint, etching, or other methods.
Field Report
Documentation of non-criminal acts or conditions observed by police officers.
Operational Guidelines
Procedures outlining actions to be taken in specific situations, such as complaints or arrests.
FADO
A specific terminology referring to the course of action required in handling complaints.
Complaint Report Worksheet
A form used to document complaints made by civilians against police members.
Emergency Service Unit (ESU)
Specialized unit within the police that responds to high-risk incidents.