HR business chapter 2 review

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28 Terms

1
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What is the first thing a human resources manager must do when trying to fill a job position?


write a job description

2
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Which of the following is NOT part of a compensation package?

training

3
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Which of the following is NOT a step in selecting the right candidate for a job?


orientation

4
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For what purpose is a performance appraisal given?

to evaluate how well an employee is doing a job

5
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A detailed description of the duties, qualifications, and conditions required to do a specific job.

job description

6
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Actively looking for the most qualified people to fit a job description.

recruitment

7
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Learning a new job by actually doing the job.

on-the-job training

8
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The process of finding, selecting, training, and evaluating employees.

human resources management

9
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The process of helping new employees adjust to a new company.

orientation

10
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The pay and benefits that a company offers for a job.

compensation

11
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A move to a higher job with more authority, responsibility, and pay

promotion

12
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An evaluation of how well an employee is doing his or her job.

performance appraisal

13
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To successfully market products in a different country, you need to be aware of differences in language and customs.

True

14
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A company's corporate culture is its food, language, and art.

False

15
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Dealing with diversity means understanding and appreciating the differences between people.

True

16
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Most companies' codes of ethics have rules against discrimination.

True

17
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Diverse workforces tend to lead to companies being more profitable

True

18
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Dress codes and rigid work hours are highly important to a formal corporate culture.

True

19
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Companies sensitive to diversity are in danger of discrimination lawsuits.

False

20
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A ___________ is a formal chain of command with one person at the top.

hierarchy

21
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___________ identify people as a member of a group rather than as individuals.

stereotypes

22
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___________ is acceptable social behavior and manners in business.

business etiquette

23
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The beliefs, customs, and attitudes of a distinct group of people make up their ___________.

culture

24
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___________ is a variety of people with different backgrounds and identities.

diversity

25
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A ___________ is a formal organization with many different levels of management.

bureaucracy

26
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Excluding someone on the basis of a physical or cultural characteristic is called ___________

discrimination

27
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___________ is discrimination on the basis of age.

ageism

28
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A ___________ is a company's shared values, beliefs, and goals.

corporate culture