Fairness and Justice in the Workplace

A set of flashcards focused on the themes of fairness, justice, and diversity in the workplace, based on the provided lecture notes.

What is organizational justice?

Organizational justice refers to an individual's view of the extent to which he or she is being treated fairly within the workplace.

How do perceptions of justice affect employees?

Perceptions of justice can influence organizational citizenship, trust in the organization, respect for leaders, intentions to quit, and job performance.

What is the difference between justice and fairness?

Justice describes an event or exchange relationship, while fairness refers to the quality of being equitable and just.

What does trust imply in the workplace context?

Trust describes expectations about how a person or organization will act and whether they will treat employees with respect.

What is the negativity bias?

Negativity bias is the tendency to focus on negative events or experiences rather than positive ones.

What are some strategies for rebuilding trust?

Focus on explanations rather than justifications, apologize for poor performance, and address harmful events directly instead of ignoring them.

What is distributive justice?

Distributive justice refers to the perceived fairness of the allocation of outcomes or rewards to members of an organization.

What does procedural justice entail?

Procedural justice involves the fairness of the processes used to make decisions about rewards and ratings.

What is interactional justice?

Interactional justice relates to how employees are treated interpersonally and whether they feel respected by their employers.

What is a key effect of perceived injustice at work?

Perceived injustice may lead to retaliation, reduced effort, or decreased motivation among employees.

How does workplace diversity impact organizational justice?

Workplace diversity can lead to varied perceptions of justice, as different groups may experience fairness differently.

What does the Americans with Disabilities Act (ADA) require?

The ADA requires employers to provide reasonable accommodations to workers with disabilities.

What is Title VII of the Civil Rights Act of 1964?

Title VII prohibits employment discrimination based on race, color, religion, sex, and national origin.

What is the role of the Equal Employment Opportunity Commission (EEOC)?

The EEOC enforces federal laws that make it illegal to discriminate against applicants or employees based on various protected characteristics.

What are the three types of justice in the workplace?

Distributive justice, procedural justice, and interactional justice.

Why is it important for organizations to support diversity?

Diversity supports inclusion and belonging, improves organizational well-being, and enhances creativity and innovation.

What is the assimilation model of diversity management?

The assimilation model recruits and trains workers to share the same values and culture, which can increase homogeneity.

What does the value model of diversity recognize?

The value model recognizes that diversity is an asset and acknowledges the unique contributions of each diverse element.

What impacts the effectiveness of diversity training?

Success is influenced by characteristics such as mentoring instead of structured workshops and having a diverse workforce.

What is the significance of mentioning microaggressions in the workplace?

Microaggressions can indicate underlying biases and can affect employees' feelings of belonging and respect.

What might lead workers to perceive unfair treatment in accommodation cases?

If accommodations for workers with disabilities are seen as unjust by others, it can create perceptions of unfairness.

How can organizations foster feelings of inclusion?

By ensuring that all workers feel valued and part of the company, and acknowledging their differences.

What challenges exist in achieving true equity in organizations?

Social factors and perceptions often cause workplaces to be perceived as fairer for some workers than for others.

Why do negative events have a greater impact than positive ones in the workplace?

Employees tend to focus more on negative events, which can affect their overall behavior and well-being more than positive events.

How does a supportive work environment contribute to organizational justice?

When employees feel supported and treated justly, it enhances job performance and trust in leadership.