Mod G FInal Review

After receiving the message from the ____, the receiver sends feedback to the source.

source

A friendly but professional approach, a pleasant greeting, and a smile are ____ skills that help a patient feel relaxed.

interpersonal

____ is anything that distorts the message in any way or interferes with the communication process.

Noise

____ involves including some positive aspect, even when delivering bad news.

Positive communication

One example of positive communication is asking patients to ____ to make sure they understand.

repeat your instructions

Try to be ____ of your coworkers. If a coworker is having a bad day, offer to help, or to run out and get her lunch if she is too busy to go out.

supportive

The appropriate way to store chemicals, drugs, and solutions is to line cabinets with ____ shelf paper in a cool, dark place.

plastic-coated

Store the oldest items in the ____ and newer items in the back, and discard any item that is past its expiration date.

front

Staples and rubber bands are examples of ____ supplies.

incidental

Color-coded, removable self-adhesive flags on inventory cards can indicate ____

"Need to Order" or "On Order."

A ____ is a computer used as a centralized storage location for shared information.

server

____ are microscopic hair-like projections from the mucous membrane. As mucus traps dust and other foreign particles, the cilia push the mucus toward the pharynx, where it is swallowed.

Cilia

The nasal cavity is divided into a left and right portion by the ____

nasal septum.

The ____ are located at the ends of the bronchioles.

alveoli

During expiration, the diaphragm ____, decreasing the amount of space in the thoracic cavity and raising the air pressure in the lungs to above atmospheric pressure.

relaxes

The ____ is the volume of air that moves in or out of the lungs during a respiratory cycle.

tidal volume

The ____ is the maximum volume of air that can be exhaled after taking the deepest breath possible.

vital capacity

Unlike acute renal failure, ____ generally does not result from poisons or alcohol abuse.

chronic renal failure

The distal convoluted tubules from several nephrons merge to form ____

collecting ducts.

A ____ or glomerular capsule, surrounds each glomerulus.

Bowman's capsule

Glomerular filtration depends on filtration pressure, which is largely determined by ____

blood pressure.

Glomerular filtration occurs in the ____

renal corpuscles.

In ____, all the substances to be kept pass through the wall of the renal tubule into the blood of the peritubular capillaries.

tubular reabsorption

The ureters propel urine toward the bladder through rhythmic muscular contractions called ____

peristalsis.

____ are waste products formed by the breakdown of proteins and nucleic acids.

Urea and uric acid

____ is a complicated UTI that begins as a bladder infection.

Pyelonephritis

A ____ contains greater concentrations of substances that collect over time than do specimens taken during the day.

first-morning urine specimen

When a patient collects urine at home, tell the patient to ____ the labeled collection container or keep it in a cooler or pail filled with ice.

refrigerate

____ is a genetically inherited disorder in which the body cannot properly metabolize the nutrient phenylalanine.

Phenylketonuria

White blood cells are typically found in large numbers in the urine if ____ is present or if the specimen was contaminated during collection.

inflammation

____ may indicate renal disease, but is also common in pregnant patients or after heavy exercise.

Proteinuria

Abnormally high levels of glucose in the urine, called ____ , may indicate diabetes mellitus.

glucosuria

Drinking large amounts of fluids can ____ the urine, making it pale or colorless.

dilute

The ear ossicles—the ____ —vibrate when the tympanic membrane vibrates, passing the movement on to the oval window.

malleus, incus, and stapes

Babies 8 to 12 months of age should respond to the instruction "No" and should turn quickly to the sound of their name. Failure to do so may indicate that the ____

child has hearing loss.

____ is hearing loss due to the aging process.

Presbycusis

____ impaction is the buildup of earwax within the external auditory canal. A physician determines cerumen impaction using an otoscope to examine the inner ear. Treatment includes ear irrigation to remove the blockage.

Cerumen

____ is inflammation of the ear.

Otitis

The retina is the ____ layer of the eye, which contains nerve cells—rods and cones—that sense light and color.

inner

The iris is made of muscular tissue that contracts and relaxes to control the size of the ____ to regulate the amount of light that enters the eye.

pupil

____ is ringing in the ears.

Tinnitus

____ is a type of sensorineural hearing loss that affects about 25% of people by the age of 60 or 70.

Presbycusis

The ____ often performs the visual acuity tests.

medical assistant

The patient should stand with his or her heels at the ____ , or sit with the back of the chair at the____ .

20-foot mark

An increase in frequency produces a ____ sound.

higher-pitched

____ is a drooping of the upper eyelid caused by damage to the muscle that raises the eyelid or by a problem with the nerve that controls the muscle.

Ptosis

____ most commonly affects people starting in their mid-40s.

Presbyopia

The ____ chart is the most common screening tool for distance visual acuity.

Snellen

____ charts are handheld charts or cards that contain letters, numbers, or paragraphs in various print sizes. They are used to test near vision.

Jaeger

The most common refractive disorders are____

myopia, hyperopia, presbyopia, and astigmatism.