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Person perception
How we form impressions of ourselves and others, including attributions of behavior.
Attribution theory
The theory that we explain someone’s behavior by crediting either the situation (situational attribution) or the person’s stable traits (dispositional attribution).
Fundamental attribution error
The tendency for observers to underestimate the impact of the situation and to overestimate the impact of personal disposition when analyzing others’ behavior.
Actor-observer bias
The tendency for those acting in a situation to attribute their behavior to external causes, while observers attribute others’ behavior to internal causes.
Prejudice
An unjustifiable and usually negative attitude toward a group and its members, involving negative emotions, stereotyped beliefs, and a predisposition to discriminatory action.
Stereotype
A generalized (sometimes accurate but often overgeneralized) belief about a group of people.
Discrimination
Unjustifiable negative behavior toward a group or its members.
Just-world phenomenon
The tendency for people to believe the world is just, resulting in the belief that people get what they deserve.
Social identity
The 'we' aspect of our self-concept; the part of our answer to 'Who am I?' that comes from our group memberships.
Ingroup
People with whom we share a common identity.
Outgroup
Those perceived as different or apart from our ingroup.
Ingroup bias
The tendency to favor our own group.
Scapegoat theory
The theory that prejudice offers an outlet for anger by providing someone to blame.
Other-race effect
The tendency to recall faces of one’s own race more accurately than faces of other races.
Attitudes
Feelings, often influenced by beliefs, that predispose us to respond in a particular way to objects, people, and events.
Foot-in-the-door phenomenon
The tendency for people who have first agreed to a small request to comply later with a larger request.
Role
A set of expectations about a social position, defining how those in that position ought to behave.
Cognitive dissonance theory
The theory that we act to reduce the discomfort we feel when our thoughts are inconsistent.
Persuasion
Changing people’s attitudes, potentially influencing their actions.
Peripheral route persuasion
Occurs when people are influenced by incidental cues, such as a speaker’s attractiveness.
Central route persuasion
Occurs when interested people’s thinking is influenced by considering evidence and arguments.
Norms
Society’s understood rules for accepted and expected behavior.
Conformity
Adjusting our behavior or thinking to coincide with a group standard.
Normative social influence
Influence resulting from a person’s desire to gain approval or avoid disapproval.
Informational social influence
Influence resulting from a person’s willingness to accept others’ opinions about reality.
Obedience
Complying with an order or command.
Social facilitation
Improved performance on simple or well-learned tasks in the presence of others.
Social loafing
The tendency for individuals in a group to exert less effort toward a common goal than when individually accountable.
Deindividuation
The loss of self-awareness and self-restraint in group situations that foster arousal and anonymity.
Group polarization
The enhancement of a group’s prevailing inclinations through discussion within the group.
Groupthink
The mode of thinking that occurs when the desire for harmony in a group overrides realistic appraisal of alternatives.
Culture
Enduring behaviors, ideas, attitudes, values, and traditions shared by a group and transmitted from one generation to the next.
Tight culture
A place with clearly defined and reliably imposed norms.
Loose culture
A place with flexible and informal norms.
Aggression
Any physical or verbal behavior intended to harm someone physically or emotionally.
Frustration-aggression principle
The principle that frustration creates anger, which can generate aggression.
Social script
A culturally modeled guide for how to act in various situations.
Mere exposure effect
The tendency for repeated exposure to novel stimuli to increase our liking of them.
Passionate love
An intense positive absorption in another, usually present at the beginning of a romantic relationship.
Companionate love
The deep affectionate attachment we feel for those with whom our lives are intertwined.
Equity
A condition in which people receive in proportion to what they give to a relationship.
Altruism
Unselfish regard for the welfare of others.
Bystander effect
The tendency for any given bystander to be less likely to give aid if other bystanders are present.
Social exchange theory
The theory that our social behavior is an exchange process aimed at maximizing benefits and minimizing costs.
Reciprocity norm
An expectation that people will help those who have helped them.
Social-responsibility norm
An expectation that people will help those needing their help.
Conflict
A perceived incompatibility of actions, goals, or ideas.
Social trap
A situation in which two parties become caught in mutually destructive behavior by pursuing their self-interest.
Mirror-image perceptions
Mutual views often held by conflicting parties, seeing themselves as ethical and peaceful while viewing others as evil.
Self-fulfilling prophecy
A belief that leads to its own fulfillment.
Superordinate goals
Shared goals that override differences among people and require cooperation.
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction; a strategy designed to decrease international tensions.