the scientific study of how we think about, influence, and relate to one another
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attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition
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fundamental attribution error
the tendency for observers to underestimate the impact of the situation and to overestimate the impact of personal disposition
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attitude
feelings that predispose us to respond in a particular way to objects, people, and events
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peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
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central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
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foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
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role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
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cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent
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norms
understood rules for accepted and expected behavior
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conformity
adjusting our behavior or thinking to coincide with a group standard
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normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
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informational social influence
influence resulting from one's willingness to accept others' opinions about reality
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social facilitation
improved performance on simple or well-learned tasks in the presence of others
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social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
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deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
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group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
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groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
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culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
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prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action
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stereotype
a generalized belief about a group of people
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discrimination
unjustifiable negative behavior toward a group and its members
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just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
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ingroup
"us"—people with whom we share a common identity
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outgroup
"them" - those perceived as different or apart from our ingroup
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ingroup bias
the tendency to favor our own group
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scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
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other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races
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aggression
any physical or verbal behavior intended to hurt or destroy
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frustration-aggression principle
the principle that frustration - the blocking of an attempt to achieve some goal - creates anger which can generate aggression
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social script
a culturally modeled guide for how to act in various situations
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mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
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passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
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companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
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equity
a condition in which people receive from a relationship in proportion to what they give to it
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altruism
unselfish regard for the welfare of others
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bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
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social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
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reciprocity norm
an expectation that people will help, not hurt, those who have helped them
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social-responsibility norm
an expectation that people will help those needing their help
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conflict
a perceived incompatibility of actions, goals, or ideas
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social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
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mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
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self-fulfilling prophecy
a belief that leads to its own fulfillment
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superordinate goals
shared goals that override differences among people and require their cooperation
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GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction - a strategy designed to decrease international tensions
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critical thinking
thinking that does not blindly accept arguments and conclusions. Rather, it examines assumptions, discerns hidden values, evaluates evidence, and assesses conclusions
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empiricism
the idea that knowledge comes from experiences and that observation and experimentation enable scientific knowledge
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structuralism
an early school of thought promoted by Wundt and Titchener; used introspection to reveal the structure of the human mind
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introspection
the process of looking inward in an attempt to directly observe one's own psychological processes
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functionalism
an early school of thought promoted by James and influenced by Darwin; explored how mental and behavioral processes function - how they enable the organism to adapt, survive, and flourish
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behaviorism
the view that psychology (1) should be an objective science that (2) studies behavior without reference to mental processes; most psychologists agree with (1) but not (2)
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humanistic psychology
a historically significant perspective that emphasized human growth potential
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cognitive psychology
the study of mental processes, such as occur when we perceive, learn, remember, think, communicate, and solve problems
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cognitive neuroscience
the interdisciplinary study of the brain activity linked with cognition (including perception, thinking, memory, and language)
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psychology
the science of behavior and mental processes
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nature-nurture issue
the longstanding controversy over the relative contributions that genes and experience make to the development of psychological traits and behaviors. Today's science sees traits and behaviors arising from the interaction of nature and nurture
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natural selection
the principle that inherited traits that better enable an organism to survive and reproduce in a particular environment will most likely be passed on to succeeding generations
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evolutionary psychology
the study of the evolution of behavior and the mind, using principles of natural selection
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behavior genetics
the study of the relative power and limits of genetic and environmental influences of behavior
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positive psychology
the scientific study of human flourishing, with the goals of discovering and promoting strengths and virtues that help individuals and communities to thrive
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biopsychosocial approach
an integrated approach that incorporates biological, psychological, and social-cultural levels of analysis
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behavioral psychology
the scientific study of observable behavior, and its explanation by principles of learning
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biological psychology
the scientific study of the links between biological and psychological processes
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psychodynamic psychology
a branch of psychology that studies how unconscious drives and conflicts influence behavior, and uses that information to treat people with psychological disorders
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social-cultural psychology
the study of how situations and cultures affect our behavior and thinking
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testing effect
enhanced memory after retrieving, rather than simply rereading information
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SQ3R
a study method incorporating five steps: Survey, Question, Read, Retrieve, Review
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psychometrics
the scientific study of the measurement of human abilities, attitudes, and traits
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basic research
pure science that aims to increase the scientific knowledge base
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developmental psychology
a branch of psychology that studies physical, cognitive, and social change throughout the life span
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educational psychology
the study of how psychological processes affect and can enhance teaching and learning
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personality psychology
the study of individuals' characteristic patterns of thinking, feeling, and acting
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applied research
scientific study that aims to solve practical problems
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industrial-organizational psychology
the application of psychological concepts and methods to optimizing human behavior in workplaces
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human factors psychology
a field of psychology allied with I/O psychology that explores how people and machines interact and how machines and physical environments can be made safe and easy to use
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counseling psychology
a branch of psychology that assists people with problems in living (often related to school, work, or marriage) and in achieving greater well-being
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clinical psychology
a branch of psychology that studies, assesses, and treats people with psychological disorders
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psychiatry
a branch of medicine dealing with psychological disorders; practiced by physicians who sometimes provide medical (for example, drug) treatments as well as psychological therapy
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community psychology
a branch of psychology that studies how people interact with their social environments and how social institutions affect individuals and groups
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hindsight bias
the tendency to believe, after learning an outcome, that one would have foreseen it
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theory
an explanation using an integrated set of principles that organizes observations and predicts behaviors or events
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hypothesis
a testable prediction, often implied by a theory
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operational definition
a carefully worded statement of the exact procedures used in a research study
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replication
repeating the essence of a research study, usually with different participants in different situations, to see whether the basic finding can be reproduced
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case study
a descriptive technique in which one individual or group is studied in depth in the hope of revealing universal principles
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naturalistic observation
a descriptive technique of observing and recording behavior in naturally occurring situations without trying to manipulate and control the situation
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survey
a descriptive technique for obtaining the self-reported attitudes or behaviors of a particular group, usually by questioning a representative, random sample of the group
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sampling bias
a flawed sampling process that produces an unrepresentative sample
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population
all those in a group being studied, from which samples may be drawn
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random sample
a sample that fairly represents a population because each member has an equal chance of inclusion
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correlation
a measure of the extent to which two factors vary together, and thus of how well either factor predicts the other
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correlation coefficient
a statistical index of the relationship between two things (from -1 to +1)
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variable
anything that can vary and is feasible and ethical to measure
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scatterplot
a graphed cluster of dots, each of which represents the values of two variables
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illusory correlation
perceiving a relationship where none exists, or perceiving a stronger-than-actual relationship
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regression toward the mean
the tendency for extreme or unusual scores to fall back (regress) toward their average
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experiment
a research method in which an investigator manipulates one or more factors to observe the effect on some behavior or mental process
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experimental group
in an experiment, the group exposed to the treatment, that is, to one version of the independent variable
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control group
In an experiment, the group that is not exposed to the treatment; contrasts with the experimental group and serves as a comparison for evaluating the effect of the treatment