Studied by 3 people
accessibility
ease of reaching or moving around a destination
accomodations
a place where people can stay; ex: hotel, bed&breakfast, hostel
all-inclusive resort
a destination or hotel that provides a wide range of products and services on one site. Customers of all-inclusive resorts often make one advance payment and pay little to nothing while staying at the resort.
ancillary services
extra support services for tourists; ex: tour guiding, car and cycle hire, currency exchange.
biodiversity
the variety of life in the world or in a particular habitat or ecosystem.
biometrics
digital information about a person's appearance that is used to establish their identity
built attraction
a building or monument that appeals to tourists, such as a museum or theme park
components
items that become part of the final product
conference
a large event where many people meet together sometimes for a few days to present or listen to talk and/or discuss travel industry business formally
convention
a large event where many people who do a similar job or have a similar business; Travel agents for example, meet each other to share ideas and information.
convention center
Large building designed specifically to hold large meetings, conventions, and trade shows.
cultural attractions
A site that appeals to tourists because of links with the past or present ways of life, or traditions of the local people. Ex: museums, art galleries, theaters, historic sites, ruins, buildings of special architectural interest
currency
Coins and paper bills used as money
customer demands
how willing and able a customer is to purchase particular products and services.
customer needs
the basic human requirements of a customer. EX: food, clothing, shelter, safety, a sense of belonging and self-esteem
customer service
meeting the needs and wants of customers by providing them with products and services
customer wants
customer preferences. EX: the type of hotel they want to stay in, the type of restaurant they want to visit.
destinations
areas that attract visitors.
domestic tourism
when tourists visit destinations in their home country. ex: visiting Miami when you live in Florida
dynamic packaging
making holiday or tour packages from components, such as flights, accommodation, car rental, all chosen by customers instead of providing customers with a prearranged package.
e-scooter
a type of sustainable, mass personal-use transport available for public use in many destinations. Users normally stand when riding e-scooters.
eco-lodges
small scale forms of accommodation that are environmentally sustainable, often found in rural destinations.
economic leakage
when money that was come into a country because of tourism then leaves (or, "leaks" from,) the country again. Ex: hotels in a destination may be owned by travel and tourism organizations that are based in other countries. Profits made by such hotels go to foreign-owned businesses. These profits are said to leak abroad because they leave the destination's country.
ecotourism
A form of tourism that supports the conservation and sustainable development of ecologically unique areas
event
time-limited happenings that appeal to tourists. Ex: festivals, carnivals, parades, travel trade exhibitions.
exhibition
an event at which businesses show/exhibit their products and services to customers and potential customers
horizontal integration
merging of travel and tourism businesses belonging to the same industry component.
inbound tourism
when tourists travel into a country. ex: someone from abroad visiting Mauritius.
incentive
rewards for excellent work performance
Independent tourism
is when the traveler arranges their trip by themself, organizes and books transport and accommodation from separate sources rather than purchasing them together as a part of an organized package
infastructure
the basic systems and services that support local people in tourists in an area. Transport infrastructure includes roads, rail, and bridges; other infrastructure elements include, for example, electricity and water supply, and waste disposal systems
intangibility
the fact that some things cannot be touched or held, as they do not have a physical presence (such as the experience of attending an event)
leisure tourism
Travel for pleasure and enjoyment. Leisure tourists visit a destination to see an attraction, take part in activities, and experience a break from their usual daily routines. Leisure tourists visit destinations during their free time for relaxation and fun.
long haul travel
a flight of more than six hours
mass rapid transit/MRT
a type of rail transport uses in some city destinations to transport large numbers of people quickly and often cheaply; ex. light rail, bus, tram, high-speed rail, monorail
mass tourism
when tourists travel to popular holiday destinations
MICE tourism
Meetings, incentive, conferences, event tourism; business tourism; business tourism (visiting destinations for work reasons)
multiplier effect
when tourists spend money in a destination, it creates not only immediate economic benefits but also additional rounds of spending that stimulate local businesses..
national/nature park
usually a large natural area that is protected by government rules to conserve the landscape and for leisure tourists to enjoy
nature reserve
a natural area that is protected to keep rare animals and plants safe from damage caused by people
opportunity cost
refers to the potential benefits or value you miss out on by choosing to spend your time and money on a particular trip, rather than using those resources on something else, like working, investing, or pursuing another leisure activity; essentially, it's the "next best alternative" you give up when you decide to travel.
outbound tourism
when tourists travel away from the country where they live. Ex: people from Mauritius traveling abroad
over-dependence
a situation where a region or economy relies excessively on tourism as its primary source of income, which can lead to negative consequences like economic instability, environmental damage, and social disruption due to fluctuations in tourist numbers, neglecting other potential economic sectors, and putting excessive strain on local infrastructure and resources.
packaged tourism
tourists travel and visits' components organized by a travel ana tourism business into one single packaged product
Perishability
the fact that some things cannot be store or sold after a certain time, for example, an airline ticket that can only be used at a certain time and on a certain date
pilgrimage
a visit to a place considered to be special in order to show respect
purpose built resort
a destination that is planned and built specifically for tourism. ex: Walt Disney World Resort in Orlando, FL
reasonable tourism
traveling as a tourist while making conscious choices to minimize negative impacts on the environment and local communities
resort/resort town
a location visited mainly by leisure tourists, ex: Whistler Canada (ski resort town), Key West, FL
seasonal employment
Employment during a certain season, sometimes
with specific weather conditions. Businesses that primarily have more customers during specific periods hire seasonal employees for extra help during their busiest times.
seasonality
the way in which tourism demand fluctuates throughout a year
short haul travel
a flight of less than three hours
specialist/ special interest tourism
when tourists visit destinations because of a particular special interest such as painting or cooking
sports tourism
A form of tourism in which people travel to a city to attend a major sporting event.
sustainable travel and tourism
providing the maximum benefit to the local people and destination while minimizing the harmful impacts of tourism. 3 types of sustainable tourism: environmental, social, economic
environmental sustainability
our ability to sustain/conserve the environment into the future
social sustainability
our ability to sustain or conserve people's ways of life into the future. ex: allowing local people in a village to develop travel and tourism businesses so that local people can find work and continue living in the village.
economic sustainability
our ability to sustain or conserve destination economies and people's way of making a living into the future.
theme park
a major tourist attraction with many amusements and rides. ex: Universal Studios Orlando, Tokyo Disneyland, etc.
tour operators
Travel agency organizing and selling travel packages.
tourism
the commercial organization and operation of vacations and visits to places of interest.
tourism-generating areas
places that tourists come from. ex: regions like Western Europe, where most tourists originate and travel to other places for vacations
tourism-receiving areas
areas that tourists visit; countries or regions where there are tourism destinations. ex: New York City, Miami, Orlando
trade event
a large event at which companies show and sell their products and try to increase their business
unpackaged tourism
when different elements of a trip are booked separately and provided by different providers
vertical integration
merging of travel and tourism businesses belonging to different industry components. ex: Disney merging with suppliers and producers to control all of their production of all different components of tourism
VFR tourism
Visiting friends and relatives tourism: when tourists travel to destinations to spend time with people they know.
visitor attraction
a place or event that appeals to tourists; it could be a built, cultural, or historic attractions, or an event.
