stakeholders 1.4

topic 1

types of stakeholders

emplyees

government

owner

community

supplieras

customers

what are dividends

part of the companies profits paid out to sharholders each year

how does a business have an impact on stakeholders

• business’s success affect number people employed and their wages

• values of owners and managers affects how well the employees are treated

• business likely have an impact on the local community

• way business treats suppliers affect their success

how stakeholders influence a business

negotiation

direct action

refusal to cooperate

voting

when does negotiation occur

it occurs when two sides discuss what they want and try to reach a appropriate solution.

what is the employees objectives

secure jobs and higher ernings

what are owners or sharholders objectives

high dividends and share price

what is the local community objectives as a stakeholder

local jobs,

minimise environmental impact on the community. e.g. little pollution or conjestion, investment in the community.

what are the governments objectives

legal behaviour

paid taxes

growth

what are the suppliers objectives

paid on time

keep informed of any changes to the business e.g. any proposed reduction in output

what are the customer objectives as stakeholders

usefule and accurate information on the products sold

good service

value for money