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39 Terms

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advertising

a form of non-personal promotion in which companies pay to promote ideas, goods, or services in a variety of media outlets

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adjacent colors

colors that are located next to each other on the color wheel and share the same undertones; also known as analogous colors

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color wheel

a circular illustration of the relationship between colors

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complementary colors

colors that are opposites on the color wheel and are used to create high contrast

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consumer promotions

sales strategies that encourage customers and prospects to buy a product or service

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coupons

certificates that entitle customers to discounts on goods and services

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direct marketing

a type of advertising that sends a promotional message to a targeted group of prospects and customers rather than to a mass audience

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display

the visual and artistic aspects of presenting a product to a target group of customers

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fixtures

permanent or movable store furnishings that hold and display merchandise

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focal point

an area in a display that attracts attention first, above all else

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formal balance

when a large item is placed on one side of a display, a similarly large item should be placed on the other side

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incentives

products earned or given away through contests, sweepstakes, and rebates

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informal balance

the placement of several small items with one large item within a display

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institutional promotion

advertising designed to create a favorable image for a company and foster goodwill in the marketplace

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integrated marketing communications (IMC)

the coordination and integration of all marketing communication tools, avenues and sources in a company into a seamless program designed to maximize impact on customers (and other stakeholders)

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Interactive kiosk

an interactive point-of-sale purchase display that is free-standing, full-service retail location

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kiosks

point-of-purchase display that is a stand-alone structure

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loyalty marketing program

a marketing tactic that rewards customers by offering incentives for repeat purchases, such as a frequent flyer

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marquee

an architectural canopy that extends over a store's entrance

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news release

an announcement that is sent by a business or organization to media outlets

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point-of-purchase displays

POPs; a sales promotion device; manufactured units with bold graphics and signage that hold, display, or dispense products

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premiums

low-cost items given to consumers at a discount or for free

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product promotion

a promotional method used by businesses to convince prospects to select their goods, or services instead of competitor's brands

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promotion

decisions about advertising, personal selling, sales promotion, and public relations used to attract customers

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promotional mix

a combination of strategies and a cost effective allocation of resources used to reach a company's promotional goals

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promotional tie-ins

sales promotional arrangements between one or more retailers or manufacturers; also known as cross-promotion and cross-selling campaigns

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proportion

the relationship between and among objects in a display

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props

items or physical objects that hold the merchandise on display or support the display setting

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public relations

activities that help an organization influence a target audience

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publicity

news or newsworthy information about a company, product, or person brought to the public's attention

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pull policy

a process that directs promotion towards consumers

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push policy

a manufacturer uses a mix of personal selling, advertising, and buying discounts, to promote to large retailers that sell its products

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sales promotion

all marketing activities other than personal selling, advertising, and public relations that are used to stimulate purchasing and sales

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social media

electronic media that allows people with similar interests to participate in a social network

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store layout

the ways that stores use floor space to facilitate and promote sales and serve customers

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storefront

the exterior of a business that includes a store's sign or logo, marquee, outdoor lighting, banners, planters, awnings, windows, the exterior design, ambiance, landscaping, and lighting of the building

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trade promotions

sales promotion activities designed to get support for a product from manufacturers, wholesalers, and retailers

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triadic colors

three colors that are equally spaced on the color wheel

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visual merchandising

coordinating the physical elements in a place of business to project the right image to customers