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What is the NPD process?
The New Product Development (NPD) Process is the step-by-step method of creating and launching new products, from idea generation to market launch
Phase 1 – Opportunity Identification
Spot market gaps or unmet needs by conducting market research, analyzing trends, and understanding customer problems.
Phase 2 – Concept Generation
Brainstorm multiple ideas to meet identified opportunities. Use trends, feedback, and competitor analysis for inspiration.
Phase 3 – Concept Evaluation
Assess ideas based on market potential, feasibility, and profitability. Test concepts with target audiences and refine.
Phase 4 – Development
Turn the idea into a real product by designing, prototyping, testing, and preparing for production and distribution.
Phase 5 – Launch
Introduce the product to the market with a clear marketing strategy, sales plan, and post-launch feedback collection.
Critical Steps for Successful NPD
Research the market.
Define a clear value proposition.
Test prototypes.
Plan a strategic launch.
Gather feedback after the launch.
Key Guideposts for NPD
Customer Focus: Meet real needs.
Agility: Be flexible and adapt.
Competitive Edge: Stand out in the market.
Risk Awareness: Identify and plan for challenges.
Phases of NPD
P!: Opportunity Identification
P2: Concept generation
P3: Concept Evaluation
P4: Development
P5: Launch
What is a SWOT Analysis?
A tool to evaluate the Strengths, Weaknesses, Opportunities, and Threats of a brand or product
Strengths (SWOT)
Internal resources or advantages, like brand reputation, technology, or skilled teams.
Weaknesses (SWOT)
Internal challenges that limit success, like limited resources, poor brand recognition, or lack of expertise.
Opportunities (SWOT)
External chances for growth, like new trends, emerging markets, or technological advancements.
Threats (SWOT)
External risks, like competitors, changing regulations, or economic shifts.
What is TAM (Total Addressable Market)?
TAM estimates the total revenue potential if a product captures 100% market share in its target market.
How to Assess TAM?
Use industry reports (e.g., NPD, Nielsen).
Analyze Amazon best-seller rankings.
Evaluate demographic data.
Review the purchase funnel (awareness, trial, repeat) to refine estimates
Why is Assessing TAM Important?
helps identify the market size, growth opportunities, and potential gaps to target.
What is Product Portfolio Management (PPM)?
analyzing and managing a company’s product mix to maximize growth, minimize risk, and ensure alignment with business goals.
How to Use PPM to Evaluate New Products?
Assess each product's market potential and profitability.
Evaluate strategic fit with the company’s goals.
Prioritize products that align with customer demand and trends.
Remove or improve products with low performance.
How to Generate New Product Concepts?
Conduct brainstorming sessions.
Use customer feedback and market trends for inspiration.
Analyze competitor products for gaps or opportunities.
How to Evaluate New Product Concepts?
Assess market demand, feasibility, and profitability.
Use concept testing with target audiences.
Consider how the product fits in the existing portfolio and its potential for success.
How to Generate New Product Concepts?
Use brainstorming and ideation techniques to create innovative product ideas based on market needs and trends.
Types of Innovative New Products
New to the World
New to the firm
Additions to existing lines
Improvements to existing products
Repositionings
Cost reductions
IDEO Brainstorming Techniques
Defer Judgment
Encourage wild Ideas
Build on ideas of others
stay focused
one conversation at a time
Be visual
Go for quantity
What is a Unique Selling Proposition (USP)?
A USP is a statement that clearly defines how your product or service is different and better than the competition.
Structure of a Strong USP
Identify the ONLY product in its category.
Highlight the unique experience it offers.
Specify the target consumer or client it serves.
What is Skimming Pricing?
Charging a high introductory price with heavy promotion to maximize profits early on.
When is Skimming Pricing Successful?
Strong demand for the product.
Product is legally protected (like patents).
Offers a technological breakthrough.
Competitors face entry barriers.
What is Penetration Pricing?
Setting a relatively low price when launching to attract mass adoption and gain market share.
Key Features of Penetration Pricing
Requires high sales volume to break even.
Low prices attract additional buyers.
Common for new technologies and brands.
What is Status Quo Pricing?
Pricing products identical or similar to competitors for simplicity.
Pros and Cons of Status Quo Pricing
Advantage: Simple to implement.
Disadvantage: Ignores demand, cost, or profit factors.
What is a Positioning Map?
A visual tool that shows your opinion of brand positions relative to each other on opposing but equally appealing axes.
How to Use Positioning Maps?
Identify opportunities where competition is low.
Understand how brands are perceived relative to one another.
What is a Perceptual Map?
A map based on the consumer's perspective, showing how they view brands in the market.
How Do Perceptual Maps Help?
Reveal gaps and opportunities in the market.
Help evaluate how your brand is positioned against competitors.
What are the 10 Steps to Defining a Research Test?
Define Objectives
Refine target audience
Identify key questions
Determine Data Type
Formulate Survey Size
Evaluate contact volume
Develop Information Level
Select Output Format
Negotiate Timing & Costs
Secure Buy-In
Research Techniques for Opportunity Identification
Trend Analysis
Ethnographic Research
Social Listening
Expert Interviews
Customer Complaints Analysis
Research Techniques for Concept Generation
Focus Groups
In-Depth Interviews
Co-Creation workshops
Brainstorming sessions
Qualitative Consumer Insights
Research Techniques for Concept Evaluation
Concept Testing Surveys
Monadic & COmparative Testing
Conjoint Analysis
Price sensitivity Meter
Simulated Test Markets
Research Techniques for Development
USability Testing
Sensory Testing
Eye Tracking
A/B Testing
Prototype Testing
Research Techniques for Launch Planning
Test Market Launch
Virtual Reality Testing
Ad Concept Testing .
Copy Testing
Shelf Placement Analysis
Retail Buyer Interviews
components of the new product protocol
USP – What's the unique selling proposition?
Target Audience – Who is it for?
Top Attributes – Highlight 3 key physical or emotional traits.
Competitors – Identify 3 top competitors.
Launch Timing – When is the product launch?
Marketing Idea – What's one key launch strategy?
Financial Goal – What is the Year 1 revenue goal?
What are the 5 Levels of the Purchase Funnel?
Awareness
Interest
Desire
Action
Loyalty
How to Project Sales Volume Using the Marketing Funnel?
Estimate Awareness
Track ENgagement
Gauge Desire
Analyze Conversions
Refine & Optimize
What is a 360° Marketing Launch Plan?
Digital Ads
Outdoor Ads
In-Store promotions
Events
PR
Email Marketing
Key Elements of outdoor & Digital advertising
Communicate USP
Attract Attention
Be Brief
Clear & Compelling
Memorable
7 Keys to Working in Groups
Share Strengths & Weaknesses
Define Expectations
Align on Roles & Labor Division.
Acknowledge Uneven Workloads
Meet Frequently
Accept Diverse Views .
Value Tough Challenges
Keys to Building a Creative Culture
Accountability
Champion SUpport (leadership backing for projects)
Teamwork Processes (Encourage collaborative processes)
Acceptance of Risk (Allow room for failure & innovation
Continuous Learning (Feedback & Improvement)
Bonus: Team Motivation (Celebrate Successess, awards, newsletters)
10 Ways Top Companies Excel at New Product Development (NPD)
Defined NPD Process
Market Research
Portfolio Analysis
Global Market Strategies
Social Media Insights
Formal Idea Processes
Open Innovation
Senior leadership
Cross-functional collabs
Design for Engineering
High Risk, High Reward
New-to-world innovations.
Low Risk, Low Reward
Cost reductions or minor improvementsEnhancing existing product lines.
Balanced Risk
Enhancing existing product lines.
Real-World Product Innovation Example (Hot Wheels)
Challenge – Losing share to private labels, cost issues.
Action – Design challenges, prototypes, strong USP-focused marketing.
Result – Reclaimed shelf space and market presence.
Red Ocean Strategy
A business strategy focused on competing in existing market spaces, where companies try to outperform rivals to capture a larger share of the market.
Blue Ocean Strategy
A business strategy that seeks to create new market spaces, making the competition irrelevant by offering unique value propositions.