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56 Terms

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What is the NPD process?

The New Product Development (NPD) Process is the step-by-step method of creating and launching new products, from idea generation to market launch

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Phase 1 – Opportunity Identification

Spot market gaps or unmet needs by conducting market research, analyzing trends, and understanding customer problems.

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Phase 2 – Concept Generation

Brainstorm multiple ideas to meet identified opportunities. Use trends, feedback, and competitor analysis for inspiration.

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Phase 3 – Concept Evaluation

Assess ideas based on market potential, feasibility, and profitability. Test concepts with target audiences and refine.

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Phase 4 – Development

Turn the idea into a real product by designing, prototyping, testing, and preparing for production and distribution.

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Phase 5 – Launch

Introduce the product to the market with a clear marketing strategy, sales plan, and post-launch feedback collection.

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Critical Steps for Successful NPD

  • Research the market.

  • Define a clear value proposition.

  • Test prototypes.

  • Plan a strategic launch.

  • Gather feedback after the launch.

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Key Guideposts for NPD

  • Customer Focus: Meet real needs.

  • Agility: Be flexible and adapt.

  • Competitive Edge: Stand out in the market.

  • Risk Awareness: Identify and plan for challenges.

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Phases of NPD

P!: Opportunity Identification

P2: Concept generation

P3: Concept Evaluation

P4: Development

P5: Launch

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What is a SWOT Analysis?

A tool to evaluate the Strengths, Weaknesses, Opportunities, and Threats of a brand or product

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Strengths (SWOT)

Internal resources or advantages, like brand reputation, technology, or skilled teams.

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Weaknesses (SWOT)

Internal challenges that limit success, like limited resources, poor brand recognition, or lack of expertise.

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Opportunities (SWOT)

External chances for growth, like new trends, emerging markets, or technological advancements.

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Threats (SWOT)

External risks, like competitors, changing regulations, or economic shifts.

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What is TAM (Total Addressable Market)?

TAM estimates the total revenue potential if a product captures 100% market share in its target market.

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How to Assess TAM?

  • Use industry reports (e.g., NPD, Nielsen).

  • Analyze Amazon best-seller rankings.

  • Evaluate demographic data.

  • Review the purchase funnel (awareness, trial, repeat) to refine estimates

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Why is Assessing TAM Important?

helps identify the market size, growth opportunities, and potential gaps to target.

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What is Product Portfolio Management (PPM)?

analyzing and managing a company’s product mix to maximize growth, minimize risk, and ensure alignment with business goals.

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How to Use PPM to Evaluate New Products?

  • Assess each product's market potential and profitability.

  • Evaluate strategic fit with the company’s goals.

  • Prioritize products that align with customer demand and trends.

  • Remove or improve products with low performance.

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How to Generate New Product Concepts?

  • Conduct brainstorming sessions.

  • Use customer feedback and market trends for inspiration.

  • Analyze competitor products for gaps or opportunities.

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How to Evaluate New Product Concepts?

  • Assess market demand, feasibility, and profitability.

  • Use concept testing with target audiences.

  • Consider how the product fits in the existing portfolio and its potential for success.

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How to Generate New Product Concepts?

Use brainstorming and ideation techniques to create innovative product ideas based on market needs and trends.

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Types of Innovative New Products

  • New to the World

  • New to the firm

  • Additions to existing lines

  • Improvements to existing products

  • Repositionings

  • Cost reductions

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IDEO Brainstorming Techniques

  • Defer Judgment

  • Encourage wild Ideas

  • Build on ideas of others

  • stay focused

  • one conversation at a time

  • Be visual

  • Go for quantity

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What is a Unique Selling Proposition (USP)?

A USP is a statement that clearly defines how your product or service is different and better than the competition.

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Structure of a Strong USP

  • Identify the ONLY product in its category.

  • Highlight the unique experience it offers.

  • Specify the target consumer or client it serves.

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What is Skimming Pricing?

Charging a high introductory price with heavy promotion to maximize profits early on.

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When is Skimming Pricing Successful?

  • Strong demand for the product.

  • Product is legally protected (like patents).

  • Offers a technological breakthrough.

  • Competitors face entry barriers.

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What is Penetration Pricing?

Setting a relatively low price when launching to attract mass adoption and gain market share.

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Key Features of Penetration Pricing

  • Requires high sales volume to break even.

  • Low prices attract additional buyers.

  • Common for new technologies and brands.

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What is Status Quo Pricing?

Pricing products identical or similar to competitors for simplicity.

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Pros and Cons of Status Quo Pricing

Advantage: Simple to implement.

Disadvantage: Ignores demand, cost, or profit factors.

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What is a Positioning Map?

A visual tool that shows your opinion of brand positions relative to each other on opposing but equally appealing axes.

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How to Use Positioning Maps?

  • Identify opportunities where competition is low.

  • Understand how brands are perceived relative to one another.

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What is a Perceptual Map?

A map based on the consumer's perspective, showing how they view brands in the market.

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How Do Perceptual Maps Help?

  • Reveal gaps and opportunities in the market.

  • Help evaluate how your brand is positioned against competitors.

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What are the 10 Steps to Defining a Research Test?

  • Define Objectives

  • Refine target audience

  • Identify key questions

  • Determine Data Type

  • Formulate Survey Size

  • Evaluate contact volume

  • Develop Information Level

  • Select Output Format

  • Negotiate Timing & Costs

  • Secure Buy-In

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Research Techniques for Opportunity Identification

  • Trend Analysis

  • Ethnographic Research

  • Social Listening

  • Expert Interviews

  • Customer Complaints Analysis

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Research Techniques for Concept Generation

  • Focus Groups

  • In-Depth Interviews

  • Co-Creation workshops

  • Brainstorming sessions

  • Qualitative Consumer Insights

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Research Techniques for Concept Evaluation

Concept Testing Surveys

Monadic & COmparative Testing

Conjoint Analysis

Price sensitivity Meter

Simulated Test Markets

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Research Techniques for Development

  • USability Testing

  • Sensory Testing

  • Eye Tracking

  • A/B Testing

  • Prototype Testing

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Research Techniques for Launch Planning

  • Test Market Launch

  • Virtual Reality Testing

  • Ad Concept Testing .

  • Copy Testing

  • Shelf Placement Analysis

  • Retail Buyer Interviews

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components of the new product protocol

  • USP – What's the unique selling proposition?

  • Target Audience – Who is it for?

  • Top Attributes – Highlight 3 key physical or emotional traits.

  • Competitors – Identify 3 top competitors.

  • Launch Timing – When is the product launch?

  • Marketing Idea – What's one key launch strategy?

  • Financial Goal – What is the Year 1 revenue goal?

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What are the 5 Levels of the Purchase Funnel?

Awareness

Interest

Desire

Action

Loyalty

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How to Project Sales Volume Using the Marketing Funnel?

Estimate Awareness

Track ENgagement

Gauge Desire

Analyze Conversions

Refine & Optimize

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What is a 360° Marketing Launch Plan?

  • Digital Ads

  • Outdoor Ads

  • In-Store promotions

  • Events

  • PR

  • Email Marketing

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Key Elements of outdoor & Digital advertising

  • Communicate USP

  • Attract Attention

  • Be Brief

  • Clear & Compelling

  • Memorable

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7 Keys to Working in Groups

  1. Share Strengths & Weaknesses

  2. Define Expectations

  3. Align on Roles & Labor Division.

  4. Acknowledge Uneven Workloads

  5. Meet Frequently

  6. Accept Diverse Views .

  7. Value Tough Challenges

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Keys to Building a Creative Culture

  • Accountability

  • Champion SUpport (leadership backing for projects)

  • Teamwork Processes (Encourage collaborative processes)

  • Acceptance of Risk (Allow room for failure & innovation

  • Continuous Learning (Feedback & Improvement)

  • Bonus: Team Motivation (Celebrate Successess, awards, newsletters)

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10 Ways Top Companies Excel at New Product Development (NPD)

  • Defined NPD Process

  • Market Research

  • Portfolio Analysis

  • Global Market Strategies

  • Social Media Insights

  • Formal Idea Processes

  • Open Innovation

  • Senior leadership

  • Cross-functional collabs

  • Design for Engineering

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High Risk, High Reward

New-to-world innovations.

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Low Risk, Low Reward

Cost reductions or minor improvementsEnhancing existing product lines.

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Balanced Risk

Enhancing existing product lines.

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Real-World Product Innovation Example (Hot Wheels)

  • Challenge – Losing share to private labels, cost issues.

  • Action – Design challenges, prototypes, strong USP-focused marketing.

  • Result – Reclaimed shelf space and market presence.

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Red Ocean Strategy

A business strategy focused on competing in existing market spaces, where companies try to outperform rivals to capture a larger share of the market.

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Blue Ocean Strategy

A business strategy that seeks to create new market spaces, making the competition irrelevant by offering unique value propositions.