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dispositional attributions
internal characteristics, such as intelligence, attitude, and personality
situational attributions
external, environmental factors that impact an individual, such as the weather and world events
attribution theory
explains how people may interpret and explain certain causes of behaviors; assists in recognizing personal thought processes, highlights the importance of internal and external factors, and can also shed light on personal biases
self-serving bias
the tendency to attribute success to internal factors and failure to external factors
actor-observer bias
the tendency to explain personal actions with situational attributions, but utilize dispositional attributions to explain someone elseâs actions
fundamental attribution error
the tendency to overemphasize internal factors when judging othersâ behaviors while underestimating the importance of situation factors
explanatory style
the way in which an individual explains or rationalizes different events or situations in life
optimistic explanatory style
the tendency to explain negative events as temporary or to focus on and blame situational factors for certain events
pessimistic explanatory style
the tendency to explain negative events as permanent, blaming dispositional attributes for the outcome of events, and if events are positive, blame is often attributed to situational factors
locus of control
who or what an individual believes has power over the events in their life
external locus of control
the belief that outside factors, or situational factors, are what determine the outcome of different events in lives
internal locus of control
the belief that a personâs actions directly affect events in their lives
person perception
the way in which a person forms impressions of other people, including themselves
mere exposure effect
the possibility for a personâs repeated exposure to a stimulus to result in the individual liking more over time
self-fulfilling prophecy
the ability for a personâs expectations to influence their behavior in a way that can result in those expectations coming true
social comparison
a form of person perception, in which humans evaluate themselves by comparing their circumstances, skills, abilities, and internal characteristics to other people
upward social comparison
the type of social comparison in which individuals compare themselves to those they perceive to be better off
downward social comparison
the type of social comparison in which individuals compare themselves to those they perceive to be worse off
relative deprivation
a type of person perception in which people compare their relative circumstances with another personâs a excess wealth or ability to survive
reference group
the people or thing that a person is comparing themselves to
attitude
the way in which an individual thinks, feels, or behaves towards another person, object, idea, or situation
explicit attitudes
the beliefs that an individual is aware of
implicit attitudes
the unconscious beliefs that a person may not realize they hold
just-world phenomenon
the tendency for people to believe that the world is just and that individuals receive outcomes that are based on their actions or character
victim-blaming
the tendency to believe that a victimâs misfortunes are their own fault
out-group homogeneity bias
the tendency of an individual to perceive members of an out-group as more similar to each other than they actually are
out-group
people that a person may perceive to be a part of a different group, specifically one that a person doesnât consider to be a part of
in-group
people that a person may perceive to have to be a part of a shared group, as a result of shared characteristics between the person and people
in-group bias
the tendency for a person to favor and support people within their group and be more critical of those outside of their group
ethnocentrism
the belief that a personâs culture or ethnic group is superior to othersâ, and thus judges cultures based on the standard set by the personâs cultural group
cultural relativism
a way of viewing and judging cultures by its own standards, demonstrating that there is no cultural superiority
belief perserverance
the tendency for a person to maintain a belief despite information or evidence that clearly contradicts the belief
prejudiced attitudes
the preconceived negative attitudes toward a group and its members
discriminatory behavior
the unfair treatment of individuals based on the group that they belong to
explicit prejudice
the prejudiced attitudes that people are aware of and consciously agree with
implicit prejudice
the prejudiced attitudes a person may have without being consciously aware of them
cognitive dissonance
the mental discomfort or tension that arises if an individual has two conflicting beliefs, attitudes, or behaviors
conformity
the tendency for a person to align their behaviors, beliefs, and attitudes with the norms and standards of a group
group size
the tendency for large groups to create stronger pressures to conform
group unanimity
the tendency for an individual to give a similar, or same, response to a group, if all members of the group gave the same, or similar, response
group cohesion
the increased likelihood for an individual to conform to a group, if there is a sense of belonging and acceptance that the individual feels within the group
authority
the increased likelihood for an individual to conform to groups, if the group contains individuals of higher status or greater authority
collectivist culture
teachings that emphasize supporting the group, family, or society, over the individual, leading to an increased likelihood for an individual to conform
individualistic culture
teachings that emphasize the individual identity of a person, including accomplishments and achievements, leading to a more resistant attitude towards conformity
multiculturalism
a situation where multiple cultures coexist within a society, leading to a person, who is within these communities, to be more open to other ideas
obedience
the way in which individuals respond to authority figures, as a result of influence from various factors, including the authorityââs legitimacy, proximity, the diffusion of responsibility, group pressure, and other individual factors
social-influence theory
a theory that examines how and why people are persuaded by others
normative influence
the tendency for a person to conform as a result of their desire to be liked and accepted by members of a group
informational influence
the tendency for an individual to conform because they believe that others have more accurate information
persuasion
the active attempts made to change other peoplesâ attitudes, beliefs, or emotions associated with an issue, person, concept, or object
elaboration likelihood model
a model that argues that people are either persuaded by the central route to persuasion or the peripheral route to persuasion
central route to persuasion
the usage of facts as a means to persuade an individual, often requiring more time and elaboration
peripheral route to persuasion
the usage of emotions as a means to persuade an individual, often requiring less time and elaboration
halo effect
a cognitive bias that influences how a person thinks or feels about another person, based on what that personâs overall impression of them is
foot-in-the-door technique
a technique to persuade individuals by making a small, agreeable request first, and one an individual agrees, a larger, less-agreeable request is made
door-in-the-face technique
a technique to persuade individuals by, at first, making a large, unreasonable request, followed by smaller, agreeable request
group polarization
the tendency for an individualâs opinions, thoughts, or actions to become more extreme in a group setting
groupthink
a phenomenon where group cohesion and conformity pressure suppresses dissent and limits critical analysis, leading to poor decisions
deindividuation
a situation where an individual losers their sense of self-awareness or personal accountability while within a group, often due to the feeling of higher anonymity while in the group
diffusion of responsibility
the reduction of personal accountability and responsibilty as a result of beliefs that responsibilty is shared among the group
social loafing
the tendency for individuals to exert less effort into work, if working within a group of people on the same task
social facilitation
the tendency for individuals to perform better while in groups, if being observed by an outside party
industrial-organizational psychologists
psychologists that investigate the influence of human behavior in work settings impacts behaviors, with a focus on management practices, team dynamics, employee engagement, and burnout
false-consensus effect
the tendency to overestimate the degree to which other people agree with personal beliefs, values, and behaviors
superordinate goals
objectives that require collaboration between individuals or groups, leading to a reduction of conflict by encouraging cooperative efforts towards a common cause
social traps
situations in which individuals act to benefit their own, short-term, interest, disregarding possible long-term, negative consequences those actions could have
altruism
selfless behaviors, often as a result of incurring social debts
social responsibility norm
the expectation that people help those who are dependent or in need of assistance
social reciprocity norm
the expectation that if a person engages in a positive action, then they should receive a positive action in return
bystander effect
a phenomenon during which individuals are less likely to assist someone in need when others are present, demonstrating how situational and attentional factors affect a personâs likelihood to help others