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attribution
behavior due to stable traits (d) or situations (s); how people explain behavior and mental processes of themselves
dispositional
internal qualities (IQ/personalities)
situational
external circumstances (environment)
actor/observer bias
actor: you; own behavior is due to external
observer: looking at others; behavior is due to internal
fundamental attribution error
tendency to underestimate situation and overestimate disposition
self-serving bias
readiness to perceive ourselves favorable, take credit for good & distance ourselves from bad
explanatory style
how people explain good and bad events in their lives and others
optimistic
first explanatory style; setbacks are temporary and manageable
pessimistic
second explanatory style; setbacks are personal, pervasive and permanent
locus of control (internal)
i determine outcome
locus of control (external)
outside forces determine fate
mere exposure effect
persuasion technique; we like things the more we see/hear them
self-fulfilling prophecy
live up/down to others’ expectations or our own
upward social comparison
compare to someone better
downward social comparison
compare to someone worse
relative deprivation
feel worse off in comparison
stereotype
generalized concept (group schema)
cognitive load
amount of mental effort required to process information; stereotypes decrease
prejudice
negative attitude
discrimination
unjust and differential treatment
what is that basis of prejudiced attitudes/discriminatory behaviors?
stereotypes
just-world phenomenon
the world is fair/orderly; we get what we deserve/we deserve what we get
outgroup homogeneity bias
outgroup is similar (stereotyped trait) vs own group (in-group) is more diverse
in-group bias
favor those in own group over others
what can lead to prejudice/discrimination?
in-group bias
ethnocentricism
judge that one’s own culture is superior/center of all things
implicit attitudes
those that individuals hold but may be unaware of or may not acknowledge
gut reaction
just-world phenomenon, out-group & in-group bias and ethnocentrism are influenced by implicit attitudes
belief perserverance
occurs when a belief persists even if evidence suggests it is not accurate
confirmation bias
interpreting new evidence as confirmation of your existing beliefs
cognitive dissonance
refers to the mental discomfort that occurs when actions or attitudes are in conflict
social norms
define expectations and roles a society may have for its members in individual and social situations
social influence theory
people are more likely to do whatever they see as being the norm; asch experiment
normative social influence
conforming to others in order to fit in; conform to be liked or accepted by a group
informational social influence
accepting other’s opinions as correct; conforming because we believe they are right
elaboration likelihood model
how much thinking is needed
central elaboration likelihood
evidence/arguments (high)
peripheral elaboration likelihood
looks/fame (low)
halo effect
one good quality, assume others
persuasion
refers to the techniques applied to convince the self or others of particular ideas, actions, or beliefs
foot-in-the-door
persuasion technique; small ask leads to bigger ask
door-in-the-face
persuasion technique; big ask leads to small ask
norms of reciprocity
persuasion technique; repay favor
confederate
fake subject
characteristics of conformity
more people, unanimous, higher status, important/difficult decisions, tight bond
characteristics of obedience
legitimate authority, an “expert,” location, proximity of authority, can shift responsibility
individualism
unique, own goals, “me”
collectivism
group goals, “we”
multi-culturalism
groups with equal status but maintain identity
group-polarization
group discussion causes more extreme attitudes
group think
don’t “rock the boat"; desire for group harmony overrides solid decision making
diffusion of responsibility
decreases responsibility while in a group
which terms are examples of diffusion of responsibility
bystander effect, deinviduation, and social loafing
social loafing
exert less effort when in a group
deindividuation
decreased self awareness/restraint when in group situations with increased arousal/anonymity
social faciliation
when people are watching; increased performance on well-learned task, decreased performance on difficult task
false-consensus effect
overestimate that other believe, act, and value the same things as us
superordinate goals
shared goals that require cooperation; override differences (decreased prejudice)
social traps
do what is best for yourself, to the detriment of the group (mutually self-destructive)
I/O psychology
optimize human behavior in the workplace
burnout
increase job demands (workload, deadlines) and decreased job resources (autonomy, support, leadership)
altruism
selfless behavior
social debt
feel guilt when we owe someone
social reciprosity
repaying favor
social responsibility
expectation to help others when needed
why do people act altruistically?
because of social debt (according to researchers)
bystander effect
less likely to help when others are present
situation bystander effect
more people leads to less help; afraid of ridicule or how we look in front of others
attentional bystander effect
don’t notice or don’t interpret situation as emergency
psychodynamic theory believes that ____
unconscious progresses drive personality
ego defense mechanisms
serve to protect the ego unconsciously from threats
projective tests
use ambiguous stimuli (picture/inkblot) to trigger projection of unconscious
which type of tests are not very reliable/valid?
projective tests
preconscious
not currently thinking of, but could be
unconscious
sexual/aggressive impulses we’re unaware of
unconditional positive regard
love/accept no matter what
self-actualization
best version of you, pinnacle of maslow’s hierarchy
humanistic psychology believes that ____
personality focuses on unconditional positive regard and self-actualizing tendency
denial
first type of defense mechanism; refusing to accept real events because they are unpleasant
displacement
second type of defense mechanism; transferring inappropriate urges/behaviors onto a more acceptable or less threatening target
projection
third type of defense mechanism; attributing unacceptable desires to others
rationalization
fourth type of defense mechanism; justifying behaviors by substituting acceptable reasons for less acceptable real reasons
reaction formation
fifth type of defense mechanism; reducing anxiety by adopting beliefs contrary to your own beliefs
regression
sixth type of defense mechanism; returning to coping strategies for less matures stages of development
repression
seventh type of defense mechanism; suppressing painful memories and thoughs
sublimation
eighth type of defense mechanism; redirecting unacceptable desires through social acceptable channels
carl rogers
humanistic psychologist who believed humans needs acceptance, genuineness, and empathy to thrive
social-cognitive theory believes that ____
reciprocal determinism shapes determinism
reciprical determinism
takes into account the interaction between our behavior, environment, and personal factors to explain our personality
self-concept
how one views themselves and in relation to others
self-efficacy
your own belief in your ability to do something
self-esteem
your evaluation of your own worth and value
person factors
attitudes, values, self-efficacy, personality
behavior factors
actions, effort, choices, statements
environmental factors
actions of others, social context
trait theories of personality
conclude that personality involves a set of enduring characteristics that lead to typical responses to stimuli
criticism
doesn’t explain how the traits came to be
big 5 theory of personality
traits of agreeableness, openness to experience, extraversion, conscientiousness, and emotional stability make up one’s personality
factor analysis
a statistical procedure that identifies clusters of related items (factors) on a test
charles spearman
english psychologist who developed factor analysis and concluded that intelligence is just one thing (g factor)