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These flashcards cover key concepts from the lecture on attitudes and persuasion, providing concise definitions for significant terms and theories.
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Attitude
A positive, negative, or mixed reaction to a person, object, or idea.
Cognitive Component of Attitude
The beliefs and thoughts that make up an attitude, such as supporting marijuana legalization.
Affective Component of Attitude
The emotional response or feelings associated with an attitude, such as enjoying how marijuana makes one feel.
Behavioral Component of Attitude
The actions or behaviors that reflect an attitude, such as voting in favor of marijuana legalization.
Self-Report Measurement
A method of measuring attitudes by directly asking individuals about their feelings or opinions.
Attitude Scales
Multi-item questionnaires used to assess a person’s attitude by summarizing responses to various statements.
Implicit Association Test (IAT)
A covert measure of unconscious attitudes determined by how quickly individuals respond to paired concepts.
Cognitive Dissonance
The psychological discomfort experienced when attitudes and behaviors are inconsistent.
Persuasion
The process by which attitudes are changed, influenced by the source, message, audience, and individual actions.
Central Route to Persuasion
A method that relies on the strength of arguments in a message, suitable for audiences that think critically.
Peripheral Route to Persuasion
A method that relies on superficial cues or emotional appeals, suitable for audiences that are less engaged.
Fear Appeals
Persuasive messages that use fear to motivate behavior change, effective when balanced with a solution.
Justifying Effort
The phenomenon where people alter their attitudes to justify the time, money, or effort they invested.
Psychological Reactance
A response against perceived threats to one's freedom, leading to resistance to persuasion.
Attitude Formation
The processes by which attitudes are created or developed, influenced by genetics, learning, and social norms.
Conformity
Tendency to change our perceptions, opinions, or behavior in ways that are consistent with social or group norms
Why People conform : Informal
Conformity produced when a person believes others are correct in their judgement
Why people conform: Normative influence
Conformity produced when a person fears the negative social consequences of appearing deviant
Private Conformity
Change of beliefs that occurs when a person privately accepts the position taken by others. Describes change of both behavior and mind.
Public Conformity
Superficial change in overt behavior without a corresponding change of opinion that is produced by group pressure. Pretending to agree, privately disagreeing.
Personal & Situational Factors: Group Size
Increasing size of group increases conformity up to a point:
Going from 1 to 4 people leads to increases; beyond this differences are negligible
Groups of 3-4 exert most influence
Personal & Situational Factors: Social Norms
Social norms lead to conformity when we are aware of the norm, focused on the norm. Changing perceived norms can change behaviors.
Ex) Rogers et al., (2018) Found that people were more likely to donate time, money, conserve energy, sign voting petition, recycle if believe others are doing the same (norm)
Personal & Situational Factors: Having an Ally
Asch found that having 1 ally dissent reduced conformity by 80%. Any dissent breaks normative pressure; does not matter if dissenting opinion or behavior is same to your own
Personal & Situational Factors: Gender Differences
Gender differences depend on issue at hand: Sistrunk & McDavid (1971): Participants answer questions about feminine, masculine, or gender-neutral topics
Findings: Women agreed with majority more often on masculine topics; Men, vice-versa. No gender differences on neutral topics
Situational context matters: No gender differences when responses are private, When public (being watched/observed by others) women more likely to conform, men more likely to diverge
Personal & Situational Factors: Cultural Differences
Conformity generally higher in collectivist cultures than individualistic culture:
Social harmony, Interdependence, Cooperation, Fitting in
Compliance
Changes in behavior that are elicited by direct requests
Ways to increase compliance: Phrasing of request, Norm of Reciprocity, Sequential Request Strategies
Norm of Reciprocity
States that we treat others as we have treated them. Getting gifts, invites, compliments, or free samples make us more likely to return the favor
Sequential Request Strategies: Foot-in-door
influencer sets the stage for real request by first getting person to comply with smaller request
Sequential Request Strategies: Low-balling
influencer secures agreement with a request but then increases the size of that request by revealing hidden costs
Sequential Request Strategies: Door-in-face
influencer prefaces the real request with one that is so large that it is rejected
Sequential Request Stratedies: That’s-not-all
influencer begins with inflated request then decreases its apparent size by offering discount or bonus
Obedience
Behavior change produced by the commands of authority.
Produce
Minority: produce more private conformity because seen as more serious in their views and make people think more deeply about their position
Different types of conformity: Majority
creates social norms & more intense pressure; more publicconformity
Personal Factors: Conscientiousness
responsible, organized, hard-working, goal-directed, and to adhere to norms and rules
Personal Factors: Agreeableness
cooperative, polite, kind, and friendly
Personal Factors: Authoritarian (F-scale)
Characteristics: rigid, dogmatic, sexually repressed, ethnocentric, intolerant of dissent, and punitive. Submissive toward authority figures, aggressive toward subordinates
Minority Influence: Resisting the crowd
Process by which dissenters (minority) produce change within a group
What is said, how its said, and consistency matter. Consistency draws more attention to position, shows they are not changing. Majority must compromise
Determinants of Minority Influence
Consistency in Position
Leads others to stop and think, opening possibility to rethink position
Minority slowness effect: Tendency to express minority views less quickly than majority
Self Confidence
Defections from Minority
Consistent doubts from minority allows majority members to feel freer to express own doubts