Double-booked

bothered

/ˈbɒðəd/

▪ feeling worried, annoyed, or upset

▪ bực mình, khó chịu

📌 Tom looked really bothered about something.

disaster

/dɪˈzɑːstə(r)/

▪ a sudden event causing great damage or trouble

▪ thảm họa

📌 Double-booking two VIP clients was a total disaster.

crash

/kræʃ/

▪ when a computer or system stops working suddenly

▪ sập máy

📌 His computer crashed right before the meeting.

timetable

/ˈtaɪmteɪbl/

▪ a schedule showing times for events or tasks

▪ thời gian biểu

📌 Tom’s timetable was a mess with overlapping meetings.

schedule

/ˈʃedjuːl/

▪ to arrange or plan an event

▪ lên lịch

📌 He accidentally scheduled two meetings at the same time.

meeting

/ˈmiːtɪŋ/

▪ a gathering of people for discussion

▪ cuộc họp

📌 The meeting with Mrs Kumquat was very important.

double-booked

/ˌdʌbl ˈbʊkt/

▪ to schedule two appointments at the same time

▪ đặt trùng lịch

📌 He was double-booked with two VIP clients.

business

/ˈbɪznəs/

▪ commercial activity or company operations

▪ doanh nghiệp

📌 Some businesses double-book to increase revenue.

client

/ˈklaɪənt/

▪ a person who receives professional services

▪ khách hàng

📌 Mr Lime is one of our most important clients.

moment

/ˈməʊmənt/

▪ a short period of time

▪ thời điểm

📌 This was the perfect moment for Anna to step in.

willing to help

/ˈwɪlɪŋ tə help/

▪ ready and happy to assist

▪ sẵn lòng giúp đỡ

📌 Anna was always willing to help her colleagues.

someone of experience

/ˈsʌmwʌn əv ɪkˈspɪəriəns/

▪ a person with relevant knowledge and practice

▪ người có kinh nghiệm

📌 Tom needed someone of experience to handle the situation.

at once

/æt wʌns/

▪ at the same time

▪ cùng một lúc

📌 Both clients arrived at once, causing panic.

handle

/ˈhændl/

▪ to manage or deal with a situation

▪ xử lý

📌 Anna helped handle the double-booking crisis.

occupied

/ˈɒkjupaɪd/

▪ busy or engaged

▪ bị bận rộn

📌 She kept Mr Lime occupied while Tom met Mrs Kumquat.

step in

/step ɪn/

▪ to become involved in a situation to help

▪ dấn thân vào, can thiệp

📌 Anna stepped in to support Tom during the mess.

mess

/mes/

▪ a situation that is disorganized or problematic

▪ tình hình rối ren

📌 The double-booking created a complete mess.