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Ch 4. Telecommunications, the Internet, Intranets, and Extranets

  • Supply chain management might use telecommunications and networks the most among all business functions

    • Telecommunications are electronic transmission of signals for communications

    • telecommunications medium: any material substance that carries an electronic signal to support communications between a sending and receiving device

    • Telecommunications devices relay signals between computer systems and transmission media

  • Channel Bandwidth: is the rate at which data is exchanged.

  • Broadband communications are telecommunication systems that can exchange data very quickly

  • Communications Media: are the means of delivering and receiving data or information

  • Guided transmission media types include:

    • Wireless technologies

    • Microwave transmission

    • 3G/4G wireless communications

    • Worldwide interoperability for microwave access (WiMAX)

Telecommunications devices

  • Wireless technologies: Wireless telecommunications involves the broadcast of communications in one of three frequency ranges → microwave, radio, and infrared

  • Microwave transmission: high frequency (300MHz-300GHz) signal sent through the air

  • 3G wireless communications: supports wireless voice broadband speed data communications in a mobile environment

  • 4G wireless communications: 4G will also provide increased data transmission rates in the 20-40 Mbps range

    • Worldwide interoperability for microwave access (WiMAX)

    • Operated like wifi, only over greater distances and at faster transmission speeds

  • Telecommunications Hardware: Smartphones:

    • Have their own software operating systems

    • Applications are developed by: manufacturers, operators of the communications network on which they operate, third-party software developers

    • Modem, Fax modem, Multiplexer, PBX, Front-end processor, Switch, Bridge, Router

  • Networks and Distributed Processing

    • Computer network: consists of communications media, devices, and software needed to connect two or more computer systems or devices

      • Can transmit and receive information to improve organisation effectiveness and efficiency

  • Network types:

    1. Personal area networks (PAN): support interconnection of information technology within a range of about 33 feet

    2. Local area network (LAN): connect computer systems and devices within a small area (office/home)

    3. Metropolitan area networks (MAN): connect users and their devices in a geographical area that spans a campus or city

    4. Wide area networks (WAN): connect large geographic regions

      • In a typical LAN, all network users within an office can connect to each other's devices for rapid communication.

  1. Distributed Processing:

    • Centralised processing: all processing occurs in a single location or facility

    • Decentralised processing: processing devices are places at various remote locations

    • Distributed processing: processing devices are placed at remote locations but are connected to each other via a network

  2. Client/server systems:

    • Client/server Architecture: multiple computer programs are dedicated to special functions

    • Server: distributes programs and data to other computer (clients) on the network as they request them

  • Telecommunications software

    1. Network Operating system (NOS): systems software that controls the computer systems and devices on a network

    2. Network management software: protects software from being copied, modified, or downloaded illegally

      • Located telecommunications errors and potential network problems

  • Use of the Internet/How it works:

    • ARPANET: ancestor of the internet

    • Internet Protocol (IP): enables computers to route communications traffic from one network to another

    • IP Protocol: set of rules to pass packets from one host to another

    • IP Address: 64-bit number that identifies a computer on the internet

    • Uniform Resource Locator (URL): web address that specific the exact location of a web page

    • Internet Corporation for Assigned Names and Numbers (ICANN):

    • Responsible for managing IP addresses and the internet domain names

    • Has authority to resolve domain name disputes

  • Domain Name ID: The internet routes data packets over the network backbone from route to route to reach their destinations

    • Com → business sites

    • Gov → government sites

    • Net → networking sites

    • Edu → educational sites

    • Org → non-profit organisation sites

    • Mobi → mobile-compatible sites for smartphones

Computer Web

  • Accessing the Internet: access method determined by the size and capability of your organisation or system

    • Connect via LAN server:  business LAN servers are typically connected to their internet at very fast data rates

    • Connecting via internet service providers: an ISP is any organisation that provides internet access to people

  • Cloud Computing: Computer environment in which software and storage are provided as an internet service and accessed with a web browser

    • Extremely scalable and often takes advantage of virtualisation technologies

  • Advantages to businesses:

    • Businesses can save on system design, installation, and maintenance

    • Employees can access corporate systems from any internet-connected computer

  • World Wide Web & How it Works: Originally created as an internal document management system, and has become:

    • Primary source of information and news

    • Indispensable conduit for commerce

    • A popular hub for social interaction, entertainment, and communication

  • The Internet: made up of computers, network hardware such as routers and fiber-optic cables, software, and the TCP/IP protocol

  • The Web: consists of server and client software, the hypertext transfer protocol (http), and mark-up languages that combine to deliver information and services over the internet

  • It works using:

    • Hyperlink: highlighted text or graphics in a web document that, when clicked, opens a new web page

    • Web browser: web client software such as internet explorer, firefox, and safari used to view web pages

    • Hypertext markup language (HTML): standard page description language for web pages

    • HTML tags: tell the web browser how to format text

    • Extensible markup language (XML): markup language for web documents containing structured information

    • Cascading style sheet (CSS): markup language that defines the visual appearance of content in a web page

  • Web Programming Languages:

    1. Java:

      • Object oriented programming language from sun microsystems based on C++

      • Allows small programs (applets) to be embedded within an HTML document

    2. Other documents: JavaScript, VBScript, ActiveX

    3. Hypertext Preprocessor (PHP)

  • Web services: Standards and tools that streamline and simplify communication among web sites

    • XML: the key to web services

  • Developing Web Content:

    • Web publishing tools: .NET, Bubbler, Homestead QuickSites, and JobSpot

    • Mashup: named for the process of mixing two or more hip-hop sings into one song

  • Popular uses for the Internet and Web:

    • Publishing information

    • Assisting users in finding information

    • Supporting communication and collaboration

    • Building online community

    • Providing software applications

    • Providing a platform for expressing ideas

    • Delivering media of all types

    • Providing a platform for commerce

    • Supporting travel and navigation

  • Online Information Sources:

    • Business information: businesses often use internet and web-based systems for knowledge management

    • Search Engines: enable you to find information on the web by specifying keywords (example: google)

  • Rich Internet Applications: software that has the functionality and complexity of traditional application software but does not require local installation and runs in a web browser

    • Result of continuously improving programming languages and platforms designed for the web

  • Intranet: internal corporate network built using internet and world wide web standards and technologies

  • Extranet: network that links selected resources of a company’s intranet with its customers, suppliers, or other business partners

Ch 4. Telecommunications, the Internet, Intranets, and Extranets

  • Supply chain management might use telecommunications and networks the most among all business functions

    • Telecommunications are electronic transmission of signals for communications

    • telecommunications medium: any material substance that carries an electronic signal to support communications between a sending and receiving device

    • Telecommunications devices relay signals between computer systems and transmission media

  • Channel Bandwidth: is the rate at which data is exchanged.

  • Broadband communications are telecommunication systems that can exchange data very quickly

  • Communications Media: are the means of delivering and receiving data or information

  • Guided transmission media types include:

    • Wireless technologies

    • Microwave transmission

    • 3G/4G wireless communications

    • Worldwide interoperability for microwave access (WiMAX)

Telecommunications devices

  • Wireless technologies: Wireless telecommunications involves the broadcast of communications in one of three frequency ranges → microwave, radio, and infrared

  • Microwave transmission: high frequency (300MHz-300GHz) signal sent through the air

  • 3G wireless communications: supports wireless voice broadband speed data communications in a mobile environment

  • 4G wireless communications: 4G will also provide increased data transmission rates in the 20-40 Mbps range

    • Worldwide interoperability for microwave access (WiMAX)

    • Operated like wifi, only over greater distances and at faster transmission speeds

  • Telecommunications Hardware: Smartphones:

    • Have their own software operating systems

    • Applications are developed by: manufacturers, operators of the communications network on which they operate, third-party software developers

    • Modem, Fax modem, Multiplexer, PBX, Front-end processor, Switch, Bridge, Router

  • Networks and Distributed Processing

    • Computer network: consists of communications media, devices, and software needed to connect two or more computer systems or devices

      • Can transmit and receive information to improve organisation effectiveness and efficiency

  • Network types:

    1. Personal area networks (PAN): support interconnection of information technology within a range of about 33 feet

    2. Local area network (LAN): connect computer systems and devices within a small area (office/home)

    3. Metropolitan area networks (MAN): connect users and their devices in a geographical area that spans a campus or city

    4. Wide area networks (WAN): connect large geographic regions

      • In a typical LAN, all network users within an office can connect to each other's devices for rapid communication.

  1. Distributed Processing:

    • Centralised processing: all processing occurs in a single location or facility

    • Decentralised processing: processing devices are places at various remote locations

    • Distributed processing: processing devices are placed at remote locations but are connected to each other via a network

  2. Client/server systems:

    • Client/server Architecture: multiple computer programs are dedicated to special functions

    • Server: distributes programs and data to other computer (clients) on the network as they request them

  • Telecommunications software

    1. Network Operating system (NOS): systems software that controls the computer systems and devices on a network

    2. Network management software: protects software from being copied, modified, or downloaded illegally

      • Located telecommunications errors and potential network problems

  • Use of the Internet/How it works:

    • ARPANET: ancestor of the internet

    • Internet Protocol (IP): enables computers to route communications traffic from one network to another

    • IP Protocol: set of rules to pass packets from one host to another

    • IP Address: 64-bit number that identifies a computer on the internet

    • Uniform Resource Locator (URL): web address that specific the exact location of a web page

    • Internet Corporation for Assigned Names and Numbers (ICANN):

    • Responsible for managing IP addresses and the internet domain names

    • Has authority to resolve domain name disputes

  • Domain Name ID: The internet routes data packets over the network backbone from route to route to reach their destinations

    • Com → business sites

    • Gov → government sites

    • Net → networking sites

    • Edu → educational sites

    • Org → non-profit organisation sites

    • Mobi → mobile-compatible sites for smartphones

Computer Web

  • Accessing the Internet: access method determined by the size and capability of your organisation or system

    • Connect via LAN server:  business LAN servers are typically connected to their internet at very fast data rates

    • Connecting via internet service providers: an ISP is any organisation that provides internet access to people

  • Cloud Computing: Computer environment in which software and storage are provided as an internet service and accessed with a web browser

    • Extremely scalable and often takes advantage of virtualisation technologies

  • Advantages to businesses:

    • Businesses can save on system design, installation, and maintenance

    • Employees can access corporate systems from any internet-connected computer

  • World Wide Web & How it Works: Originally created as an internal document management system, and has become:

    • Primary source of information and news

    • Indispensable conduit for commerce

    • A popular hub for social interaction, entertainment, and communication

  • The Internet: made up of computers, network hardware such as routers and fiber-optic cables, software, and the TCP/IP protocol

  • The Web: consists of server and client software, the hypertext transfer protocol (http), and mark-up languages that combine to deliver information and services over the internet

  • It works using:

    • Hyperlink: highlighted text or graphics in a web document that, when clicked, opens a new web page

    • Web browser: web client software such as internet explorer, firefox, and safari used to view web pages

    • Hypertext markup language (HTML): standard page description language for web pages

    • HTML tags: tell the web browser how to format text

    • Extensible markup language (XML): markup language for web documents containing structured information

    • Cascading style sheet (CSS): markup language that defines the visual appearance of content in a web page

  • Web Programming Languages:

    1. Java:

      • Object oriented programming language from sun microsystems based on C++

      • Allows small programs (applets) to be embedded within an HTML document

    2. Other documents: JavaScript, VBScript, ActiveX

    3. Hypertext Preprocessor (PHP)

  • Web services: Standards and tools that streamline and simplify communication among web sites

    • XML: the key to web services

  • Developing Web Content:

    • Web publishing tools: .NET, Bubbler, Homestead QuickSites, and JobSpot

    • Mashup: named for the process of mixing two or more hip-hop sings into one song

  • Popular uses for the Internet and Web:

    • Publishing information

    • Assisting users in finding information

    • Supporting communication and collaboration

    • Building online community

    • Providing software applications

    • Providing a platform for expressing ideas

    • Delivering media of all types

    • Providing a platform for commerce

    • Supporting travel and navigation

  • Online Information Sources:

    • Business information: businesses often use internet and web-based systems for knowledge management

    • Search Engines: enable you to find information on the web by specifying keywords (example: google)

  • Rich Internet Applications: software that has the functionality and complexity of traditional application software but does not require local installation and runs in a web browser

    • Result of continuously improving programming languages and platforms designed for the web

  • Intranet: internal corporate network built using internet and world wide web standards and technologies

  • Extranet: network that links selected resources of a company’s intranet with its customers, suppliers, or other business partners

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