Untitled Flashcards Set

Why are many employees dissatisfied with their management?

1 out of 5 employees feel their performance is managed in a motivating way, and 67% of employees worldwide are not engaged.

What data-driven approach did Google use to identify effective managerial skills?

Google gathered performance evaluations, employee surveys, and interviews to analyze patterns and correlations between managerial behaviors and team performance.

What are the eight critical behaviors of a good leader?

1. Be a good coach, 2. Empower the team and avoid micromanaging, 3. Express interest in team members' success and well-being, 4. Be productive/result-oriented, 5. Be a good communicator, 6. Help with career development, 7. Have a clear vision and strategy, 8. Possess important technical skills.

What is the difference between leaders and managers?

Leaders focus on vision, inspiration, and long-term goals, while managers focus on execution, structure, and problem-solving.

What are the four aspects of awareness in building effective teams?

1. Science-validated management skills, 2. Self-awareness of strengths, weaknesses, values, and behavior, 3. Awareness of others’ emotions and needs, 4. Need for consistent practice.

What is the significance of emotional intelligence in the workplace?

Emotional intelligence is twice as important as technical skills and cognitive abilities for job success.

What are the two types of diversity mentioned, and how do they differ?

Surface-level diversity includes visible traits like race and gender, whereas deep-level diversity includes work style, personality, and values.

What is the definition of 'tough empathy' in leadership?

Tough empathy involves understanding others' emotions while making difficult decisions that benefit the organization in the long run.

Why are SMART goals important in team management?

SMART goals ensure that objectives are Specific, Measurable, Achievable, Realistic, and Time-bound, enhancing clarity and accountability.

What is the concept of 'task significance' in job design?

Task significance is the extent to which a job has a meaningful impact on the lives of others or the organization.

How does Maslow's Hierarchy categorize human needs?

Maslow's hierarchy includes five levels: Psychological, Safety/security, Social belongingness, Esteem, and Self-actualization.

What is Herzberg’s Two Factor Theory?

Herzberg's theory distinguishes between hygiene factors that prevent dissatisfaction (extrinsic) and motivators that create job satisfaction and motivation (intrinsic).

What strategies can improve self-awareness according to the lecture notes?

Engage in self-analysis, personality tests (like the Big Five or MBTI), seek feedback, and expose oneself to diverse experiences.