1. Direct Contact 2. Chance conditioning 3. Interactions with others 4. Media
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What are the 3 different ways psychological scientists can measure attitudes?
1. Open-ended interview 2. Social distance scale 3. Attitude scale
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What is a reference group?
A group a person uses as a standard for social comparison. people tend to shift their attitudes to the attitudes of the groups they are surrounded by most.
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What is cognitive dissonance?
the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioural decisions and attitude change.
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What are the 6 methods of reducing cognitive dissonance?
1. Change your behaviour 2. Change your belief 3. De-emphasize dissonant thoughts 4. Focus on constant thoughts 5. Reduce the amount of perceived choices 6. Attribute the belief-behaviour mismatch to external cause
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What is social influence?
Changes in a person's behaviour induced by the presence or actions of others.
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What are the 2 things that social influence can result in?
1. Social Facilitation 2. Social Interference
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Social Facilitation
Tendency to perform better when in the presence of others
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social interference
Tendency to perform more poorly in the presence of others
Mere presence refers to the tendency for people to change their behaviour just because other people are around
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Mere presence can lead to what 3 things?
1. Social Facilitation 2. Social Interference 3. Self Loafing
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What is self loafing
when a person exerts less effort knowing that their individual performance will be hidden in a group project
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What is meant by conformity?
When we change our behaviours or opinions to be in agreement with others
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Name 2 reasons why people conform
1. Others can serve as a useful source of information 2. Humans have a strong need to be accepted
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What are group sanctions and how are they relevant to conformity?
Group sanctions are rewards and punishments administered by groups to enforce conformity among members.
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What are the 5 factors that contribute to the likelihood that people will be susceptible to group pressure or sanctions?
1. Personal Traits 2. Cultures that emphasize group cooperation 3. When group membership is important to them 4. Size of group 5. Unanimity of the group
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What is groupthink?
Groupthink is a term applied to conformity in real-life situations in which poor decision-making results in negative consequences. Groupthink is defined as a misguided need to conform and maintain other group members approval
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What is compliance?
Bending to the requests of a person who has little or no authority over them
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What is persuasion?
A deliberate attempt to change beliefs or behaviour with information or arguments
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What are the 3 factors that influence the effectiveness of efforts to persuade others?
A person who complies with a small request is more likely to comply with a larger demand later
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door-in-the-face technique
People are more likely to comply with a moderate request after they have first refused a much larger request.
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low-balling technique
You get a person committed to an act, then once they are committed, make the terms less desirable. The person tends to remain committed.
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Nudges
Creating gentle pressure that pushes people to act in accordance with your wishes.
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What is obedience
when we comply with the requests of someone in a position of authority
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What is the Milgram experiment?
Study on Obedience;
Measured the willingness of study participants to obey an authority figure who instructed them to perform acts that conflicted with their personal conscience.
Teacher vs Learner.
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What is Coercion?
Being forced to change your beliefs or your behaviour against your will.
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What is brainwashing?
A specific type of coercion that involves engineered or forced attitude involving a captive audience
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What group of people are often associated with brainwashing?
Cults
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What is self-assertation?
Standing up for the right to refuse, request, and right a wrong. It is a direct and honest expression of feelings and desires and is not exclusively self-serving.
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What is Agression?
Aggression involves hurting another person or achieving one's goal at the expense of another and does not take other's feelings or rights into account.