Leadership powers influence and politics

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27 Terms

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power

The ability to influence others.

The ability to influence the behavior of others and resist unwanted influence in return

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organizational power

legitimate power, reward power, coercive power

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legitimate power

a form of organization power based on authority or position

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reward power

based on the control of resources or benefits

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coercive power

a form of organizational power based on the ability to hand out punishment

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personal power

expert power and referent power

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expert power

based on expertise or knowledge

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referent power

the ability to influence people because people want to be associated with you

organizational power based on the attractiveness and charisma of the leader

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contingency factors

substitutability, discretion, centrality, visibility

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substitutability

are there other places where people can go get the things that you provide

to which people have alternatives In accessing the resources a leader

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discretion

the freedom of where you can make their own decision without getting hold back by an organization

manager have the right to Mae decision on their own

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centrality

how many people depend on me to do my job

how important a person’s job is and how many people depend on that person to accomplish

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visibility

people need to know that you have the power or the knowledge

how aware other are of leader and the resources that leaders can provide

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influence tactic (most effective)

Rational persuasion- Logical argument and hard facts to show someone that a request is worthwhile

  Consultation- Influence tactic whereby the target is allowed to participate in deciding how to carry out implement a request

  Inspirational appeals-  Designed to appeal to one’s values and ideals thereby creating an emotional or attitudinal reaction

Collaboration- Seen as bot conflict resolution style and an influence tactic whereby both parties work together to maximize outcomes

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influence tactic (moderately effective)

Ingratiation-    Compliment or friendly behaviors to make the target feel better about the influencer

Personal appeals-      Requestor askes for something based on personal friendship or loyalty

Exchange-     In which the request offers a rewarded in return for performing a request

Apprising-      Influence tactic the request clearly explains why preforming the request will benefit the target personally

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influence tactic (least effective)

Pressure·      Attempts to use coercive power through threats and demands

Coalitions·      Influence enlists other people to help influence the target

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response to influence

internalization, compliance, resistance

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internalization

target agrees with and becomes committed to request

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compliance

target is willing to preform request but does so with indifference willing to do what the leader asked but do with a degree of ambivalence

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resistance

target is opposed to request and attempts to avoid doing it

refuse to preform request and puts forth effort to avoid having to do it

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organizational politics (political skills)

ability to understand others and the use of that knowledge to influence them to further personal or organizational objectives: networking ability, social astuteness, interpersonal influence, apparent sincerity

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conflict resolution

Assertive and uncooperative

Unassertive and unassertive

Cooperative and unassertive

  Assertive and cooperative

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assertive and uncooperative

win+lose= competing

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unassertive and uncooperative

lose+lose = avoiding

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cooperative and unassertive

lose+win = accommodating

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assertive and cooperative

win+win= collaborating

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   How important is power and influence

Power and influence = job performance (moderate) 

Power and influence = organizational commitment (moderate)