Marketing Principles Chapter 1 Test notes

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Lesson 1

16 Terms

1

Marketing

A form of sales that uses various practices to attract customers to buy products or services.

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2

Definition of Marketing

The activity, set of instructions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society.

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3

Goods

Tangible items that have monetary value and satisfy needs.

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4

Services

Intangible items that have monetary value and satisfy needs and wants.

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5

Channel Management

The process of deciding how to get goods into customers' hands, including shipment and delivery methods.

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6

Distribution

The main methods of transportation for goods, including truck, rail, ship, air, and drones.

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7

Marketing Information Management (MIM)

The process of conducting research and gathering data about customer habits, attitudes, and marketplace trends.

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8

Market Planning

Understanding concepts and strategies to develop and target specific marketing strategies to a select audience.

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9

Target Audience

A specific group of people identified and researched based on their needs and wants.

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10

Pricing

Decisions that dictate how much to charge for goods and services to make a profit.

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11

Profit

The amount of money made after all expenses are paid.

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12

Product Service Management

The process of obtaining, developing, and maintaining products or product improvements.

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13

Promotion

Efforts to inform, persuade, or remind customers about a business's products or services.

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14

Selling

The process of providing customers with the goods and services they want, influencing purchasing decisions.

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15

Corporation

A legal entity created by individuals or shareholders to operate for profit, allowed to enter contracts, sue, own assets, and borrow money.

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16

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