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What is CCR
Continuity of care record
What is a CE
Covered entity
What are EMR’s
Electronic medical records
What is an EHR
Electronic health record
What distinguishes EHR’s from EMR’s
EHR’s can be shared and managed across more than one healthcare organization - more comprehensive, EMR’s are within one organization
What information should be on a patient’s medical record
Demographics, insurance information, consent forms, medical history, medications, examination & notes, test results, communications
what information can be found on the patient intake form
demographics, language, household size & income, utilization (hospital or ER visits in year), coverage, navigated conditions (health)
what is on a navigation target form
study data, location, status options, types of service, scheduling notes
What is a secure and efficient method of communicating with patients
Patient portal system
Why are medical records important?
Continuity of care and evidence in malpractice lawsuits, ethics breaches, and/or billing fraud cases
What is the golden rule of maintaining medical records?
If it is not documented, it did not happen
What are the most common standard formats for medical record documentation?
SOAP and CHEDDAR
What does SOAP stand for?
Subjective, objective, assessment, plan
What does CC stand for?
Chief Complaint
What is HPI?
History of present illness
What is PFSH?
Past, family,and social history
What is meant by subjective?
Patient’s health history, Purpose of the visit, Include open ended questions
What is meant by objective?
Information that can be observed or measured ie: test results, vital signs, etc.
What is meant by assessment?
Summation of providers diagnosis including other possible illnesses presenting similarly
What is meant by plan?
Outline next steps. Along with any additional diagnostic treatments, this should also include patient education
What does CHEDDAR stand for
Chief complaint, history, examination, details, drugs and dosages, assessment, return to office
how do you correct a written medical records?
Cross out with a single line, right corrected entry above the mistake, sign and date, Have supervising healthcare provider sign
How are electronic medical records corrected?
Similar to paper records where the correction is flagged to indicate a correction, an entry should be added, stating the error and correction, ‘signed’ & dated
Who owns medical records?
The facility owns the records, the patient owns the data in the record and can request to receive a copy
What exceptions allow release of medical records without patient authorization
Criminal acts, legally ordered, communicable diseases, mandated examinations
What does HIPAA stand for?
Health insurance portability and accountability act
What was HIPAA’s objective?
Privacy protection, combat fraud, simplified administration of health insurance, promote the use of medical savings plans for employees
Which HIPAA’s title has healthcare access, portability, and renewability
Title one
Which HIPAA’s title has preventing healthcare fraud and abuse, administrative simplification, medical liability reform
Title two - most important to us
what is HIPAA’s Title 2 privacy rule
established 1st standards for protecting PHI, limits use and disclosure of PHI, requires electronic info be sent securely (code to de-identify patient)
What is PHI?
Personal health information
What is NPP?
Notice of privacy practices
What are patients provided with through HIPAA privacy rule?
The right to: Obtain A notice of PP, to ask for a copy of their medical records, to ask for an amendment of their records, to appeal for special privacy protection, to an accounting of disclosures (Who they gave PHI to ), to access a minor child’s medical records
What is HIPAA’s title two privacy rule
Requires all CE‘s to have proper protections when submitting electronic information, including guaranteeing compliance by the workforce
What are different types of safeguards HIPAA recommends
Administrative, physical, technical
which safeguard requires written policies and procedures for compliance from CE and utilize employee continuing education
administrative safeguards
what safeguard would a firewall fall under
technical
what safeguard would installing and removing PHI hardware and software fall under
physical
what is the typical statue of limitations on documents
10 years from final entry
active vs. inactive patient files
active used regularly, inactive not - usually inactive after 3 years of not treating
what are the (4) categories of HIPAA violation
(1) CE unaware and could not avoid
(2) CE should have been aware, but could not avoid
(3) result of willfull neglect but they tried to fix it
(4) willfull neglect with no attempt to fix
who administers HIPAA violation penalties
HHS, OCR, State attorney general
which organization establishes standards in privacy, security and electronic healthcare transactions?
FDA
who would one contact if they think their HIPAA rights were violated
Office for civil rights