MANAGEMENT THEORY

MANAGEMENT THEORY

This chapter gives you a short overview of

the three principal historical perspectives

or viewpoints on management—classical,

behavioral, and quantitative. It then

describes the three principal contemporary

viewpoints—systems, contingency, and

quality-management. Finally, we consider

the concept of learning organizations.

MANAGEMENT

Refers as CREATIVE problem solving process of

PLANNING, ORGANIZING, LEADING, and

CONTROLLING an organization’s RESOURCES to

achieve its MISSION and OBJECTIVES.

REQUIREMENTS OF MANAGEMENT

• Objective

• Resources

• Methods

• Organization Setting

• People

FUNCTIONS OF MANAGEMENT

• PLANNING

• ORGANIZING

• DIRECTING

• CONTROLLING

PLANNING

•Involves SELECTING GOALS AND

OBJECTIVES, as well as the

ACTIONS to achieve them.

•It requires DECISION MAKING, that

means CHOOSING the “BEST”

from among the ALTERNATIVES.

•Deciding

•WHAT is to be DONE,

•WHEN is to be DONE,

•HOW it is to be DONE,

•WHO is to do it.

ORGANIZING

•GATHERING and ALLOCATING resources.

•COORDINATING the work of the organization.

•DELIBERATE creation a configuration that

defines the following:

•HOW authority is structured,

•HOW communication flows,

•HOW tasks are accomplished.

DIRECTING

•REDIRECTING human behaviour to

ACHIEVE objectives.

•MOTIVATING others to produce.

•INFLUENCING subordinates.

CONTROLLING

•KEEPING things on track.

•STEERING performance

towards desired goal.

•COORDINATING ,

MONITORING, and

ADJUSTING performance.