Chapter 13 Summary

Chapter 13: Small Group Communication

13.1: Group Dynamics

• Groups form for tasks, relationships, or learning.

• Roles include task, social, and dysfunctional.

13.2: Group Development and Cohesion

• Stages: forming, storming, norming, performing, adjourning.

• Cohesion improves performance and satisfaction.

13.3: Group Decision-Making

• Methods: consensus, majority rule, expert opinion, authority rule.

• Effective groups balance participation and structure.

peedfwgtrhjkil

asdfghjk