Types of Communication

Flashcards to help review the types and aspects of communication studied in the lecture.

Effective communication involves accurate interpretations of others' verbal messages as meaning is __.

co-created

Verbal communication includes both __ and written communication.

oral

The two types of verbal communication are __ and written.

oral/spoken

Oral communication is more __ than written communication.

immediate

Nonverbal communication includes all ways we communicate __ words.

without

Nonverbal signals can strengthen or __ a verbal message.

weaken

A manager's maximum time is devoted to __ communication.

oral

Written communication must be present in order to achieve professional __.

excellence

Nonverbal communication falls into different categories, including controllable, habits, trainable, and __.

involuntary

Paying attention to __ cues will make you a better speaker and a better listener.

nonverbal

Vocal characteristics include volume, pitch, rate, pauses, vocal variety, __, and articulation.

pronunciation

Gestures refer to a movement of part of the __ of the head.

hand

A general workplace rule is to avoid any physical contact beyond __.

handshakes

The seven types of nonverbal signals include signs & symbols, __ expressions, and touch.

facial

A more technical definition for nonverbal communication is communication other than __ or spoken language that creates meaning for someone.

written