theme 2 Operations - emily

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16 Terms

1

Production

Output per input (person or machine) per hour

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2

Productivity

Total amount of output produced in a time period

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3

Job production

Making one single product at a time for a specific client

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4

Batch production

Making more than one item at a time in batches

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5

Flow production

Using production lines with continuous movements of items

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6

Cell production

Dividing production into separate self-contained areas

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7

Capacity utilisation

Percentage of total capacity achieved in a given period

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8

Stock control

Ordering and managing raw materials and work-in-progress

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9

Quality

How well a product or service does what it is designed to do

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10

Quality control

Checking and reviewing work at the end of the production line

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11

Quality Management

The process of ensuring consistent and efficient quality performance of a product to achieve customer satisfaction and loyalty.

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12

Inflation

The rise in the general price of goods in the economy, impacting costs, consumer behavior, and competitiveness.

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13

Consumer Price Index (CPI)

Principal measure of inflation rate in the UK, tracking changes in prices of goods and services purchased by households.

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14

Interest Rates

Percentage expressing the cost of borrowing and reward for saving, influenced by inflation and impacting consumer and business spending.

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15

Legislation

Laws and regulations governing business behavior, including areas like consumer protection, employee rights, environmental impact, competition, and health and safety.

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16

Competitive Environment

The impact of rivals in the market on business decisions, affecting aspects like ownership, products, pricing strategies, and marketing methods.

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