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Business
- Business is the organized effort to produce goods or services.
- It satisfies both needs (e.g., food, shelter) and wants (e.g., entertainment, luxury).
- Businesses can range from local shops to global corporations.
- Their main goal is to fulfill consumer demands while making a profit or achieving a social goal.
Profit Businesses
produces goods or services to meet consumer needs and wants with the goal of making profit.
Profit
is the money left after all expenses are paid
Profit Business has...
Revenue, Expenses, Cost, and Profit
Revenue
income made from normal business operations (products sold or services provided).
Expenses
costs a business pays to run and operate, like paying for materials, salaries, rent, and utilities. These are the things the business needs to spend money on to keep running.
Cost
the money required to produce or provide the goods and services.
Profit
income left after all costs and expenses are paid.
Equation for Profit
Revenue - Expenses = Profit (or Loss if it's -)
When business make profit it can...
1. reinvest money for expansion
2. provided improved goods and services
3. give the owners fund to spend on needs or wants
Term used when business debts are paid and no finance problems...
Solvent
Non-profit organizations...
main goal to raise funds for a specific goal.
Example of non-profit organizations...
charities and charitable organizations are called non-profit and are allowed to raise such funds.
Not for profit organization...
also raises funds for a specific goal but it also uses an excess money to pay their members who work for them.
A co-operative...
consists of an independent association of persons who join together to meet economic, social, and cultural needs and goals.
Examples of not for profit organization...
Red cross and United Way.
Examples of non-profit organizations...
Salvation Army, WWF, Oxfam
Examples of co-operatives non-profit...
Credit Unions.
Small Business...
1-99 employees.
Medium Business...
100-499 employees.
Large Business...
500+ employees.
SMB amount...
1 million in Canada provides jobs for more than 60% of the Canadian workforce.
Types of Businesses...
1. Service oriented
2. Merchandising
3. Manufacturing
Service oriented =
provides services rather than physical products to consumers. Ex. hair salons, consulting firms, repair services.
Merchandising =
buys products to resell them to consumers for profit. Ex. Amazon, Retail Stores, Walmart, Target
Manufacturing =
business that produces goods from raw materials to sell them to other businesses or consumers. Ex. Toyota, Apple, IKEA
Direct Distribution =
sell their products or services DIRECTLY to the customer without using retailers or wholesalers. Ex. Apple selling products through their OWN stores and website. Farmers
Indirect Distribution =
uses intermediaries such as wholesalers, retailers, or agents to sell their products to consumers. Ex. Nike selling their products through retailers like Foot Locker or Walmart.
Forms of Business Ownership...
1. Sole proprietorship
2. Partnership
3. Corporation
4. Co-operative
5. Franchise
Sole Proprietorship =
business owned and operated by a single individual who has full control and responsibility for the business.
Examples of Sole Proprietorship =
Local coffee shop or freelance graphic designer
Partnership
A business owned and operated by two or more individuals who share profits, losses, and responsibilities.
Examples of Partnership
A law firm or medical practice where multiple professionals share ownership and decision-making.
Corporation
A legal entity that is separate from its owners (shareholders). It can enter into contracts, own property, and be taxed independently. Owners' liability is limited to their investment.
Examples of Corporation
Apple Inc., Coca-Cola, or Microsoft — large companies with shareholders and limited liability.
Co-operative
A business owned and operated by its members, who work together to meet shared economic, social, or cultural needs. Profits are usually reinvested or shared among the members.
Examples of Co-operative
REI (Recreational Equipment, Inc.), a consumer co-op for outdoor gear, or Ocean Spray, a co-op of cranberry farmers.
Franchise
A business model where a franchisor allows a franchisee to operate a business using the franchisor's brand, systems, and support, in exchange for fees or royalties.
Examples of Franchise
McDonald's, Subway, or 7-Eleven — businesses where individual franchisees operate using a proven business model and brand.
Goods =
physical itemrs that can be touched or stores (ex. books and clothing)
Services =
actions and experienced provided to customers. (ex. haircuts, banking)
Corporations Types...
1. Private Corporation
2. Public Corporation
3. Crown Corporation
4. Parent Company
5. Subsidiary
6. Holding Company
Private Corporation
owned by a small group of individuals or entities. Shares are not available to the public on the stock market. no stock. Ex. Cargill Inc. (no publicly trade shares)
Public Corporation
A corporation whose shares are traded on public stock exchanges. It is owned by shareholders who can buy and sell stock. Ex. Tesla
Crown Corporation
owned by the government. These businesses are usually created to provide public services. Ex. Canada Post
Parent Company
owns controlling interests (more than 50% of shares) in another company. Ex. Alphabet Inc. parent company of google
Subsidiary
company controlled by parent company, usually through ownership of more than 50% of its shares. Ex. YT - a subsidiary of Google (Alphabet Inc.)
Holding Company
does not produce goods or services itself but owns enough shares in other companies to control them. It holds assets such as stocks, bonds, or other investments. Ex. Berkshire Hathaway (owns subsidiaries like dairy queen, geico, and etc)
Business
Refers to the organized efforts/activities of individuals
Channels of Distribution
Direct: Business sells directly to customers (e.g., Apple Store). Indirect: Business sells through intermediaries like retailers (e.g., Nike selling through Walmart).
Role in Community
Businesses provide goods and services that meet community needs. They generate employment, support local economies, and contribute to societal development.
Jobs Provided
Businesses create employment opportunities across various sectors such as manufacturing, retail, healthcare, and technology.
Producers
Businesses or individuals who create goods or services. Example: Apple (producer of iPhones).
Consumers
Individuals or organizations that purchase goods and services. Example: Consumers buying iPhones.
Relationship of Influence & Power
Consumers influence businesses by deciding what to buy, which affects production and prices. Producers influence consumers by offering products, marketing, and pricing strategies.
Role of Marketplace
The marketplace is where producers and consumers interact, and supply/demand forces shape pricing and availability.
Consumer Motivations
Consumers are motivated by needs, wants, status, convenience, and emotional factors.
Buying Behaviours
Impulsive: Buying without prior planning. Routine: Habitual purchases (e.g., food). Limited: Moderate decision-making (e.g., clothes). Extensive: Complex decisions (e.g., purchasing a house or car).
Influence on Product
Consumers demand certain features, quality, or design.
Influence on Price
High demand and low supply lead to higher prices.
Influence on Service
Customers may demand faster, more efficient services and better customer support.
Attracting Consumer Interest - Questions
Do I need this product? How much can I afford to spend? Is it the best option for my needs? Why should I buy here (reputation, price, service)?
Attracting Consumer Interest - Strategies
Offer promotions or discounts. Create a unique selling proposition (USP). Focus on convenience or customer experience.
Competition
Rival businesses offering similar products/services.
Innovation
Introducing new ideas, products, or services to the market.
Obsolete
Products or services no longer in demand due to technological advancements or market changes.
Inventory
The stock of goods available for sale.
Needs
Essential items required for survival. Example: Food, water, shelter.
Wants
Desirable but non-essential items that improve quality of life. Example: Luxury cars, designer clothes.
Maslow's Hierarchy of Needs
Theory: People are motivated by a series of needs arranged in a hierarchy from basic survival to self-actualization.
Physiological Needs
Basic needs like food, water, and shelter.
Safety Needs
Security, safety, and protection.
Love/Belonging Needs
Social needs like friendships and relationships.
Esteem Needs
Respect, recognition, and self-esteem.
Self-Actualization
Reaching personal potential, creativity, and fulfillment.
Physiological Needs
Example: Ads for grocery stores or food delivery services.
Safety Needs
Example: Ads for insurance companies or security systems.
Love/Belonging Needs
Example: Ads for dating services, social networks.
Esteem Needs
Example: Ads for luxury cars, designer fashion.
Self-Actualization
Example: Ads for travel experiences, self-improvement courses.
Impulse Buying
Sudden, unplanned purchase. Example: Candy at checkout counter.
Routine Buying
Regular, habitual purchases. Example: Groceries, household products.
Limited Buying
Moderate decision-making process. Example: Clothing, gadgets.
Extensive Buying
Complex and thoughtful decisions. Example: Buying a house, car, or appliance.
Decision-Making Process
5 Steps in Extensive Decision-Making.
Problem Recognition
Realizing a need or desire.
Information Search
Gathering information on possible solutions.
Evaluation of Alternatives
Comparing products or services.
Purchase Decision
Deciding on the best product to buy.
Post-Purchase Evaluation
Assessing satisfaction after the purchase.
Market Forces
Competition - Influence on Market; Attracting Customer Interest.
Competition
Influences pricing, product features, and customer service as businesses strive to attract consumers.
Attracting Customer Interest
Use marketing strategies, quality improvement, and competitive pricing.
Perfect Competition
Many small businesses, identical products, no pricing power. Example: Agricultural products.
Monopolistic Competition
Many businesses, differentiated products, moderate control over prices. Example: Restaurants.
Oligopoly
Few businesses dominate, significant control over prices. Example: Airlines, car manufacturers.
Monopoly
One business dominates the entire market, with full control over pricing. Example: Utility companies (e.g., water, electricity).
Economic Resources
Resources used to produce goods and services, classified into Natural, Human, and Capital resources.
Natural Resources
Raw materials from the Earth. Example: Oil, timber, minerals.
Human Resources
Labor and skills provided by people. Example: Employees, entrepreneurs.