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Skills OARS
open questions
Affirm positive attitude, comments
Reflective listening (listen carefully)
Summarize - repeat what the person has said to show understanding
Motivational Interviewing
A guiding style of assisting a patient in behavioral change vs a directive style
Core MI techniques
reflective listening
Rolling w resistance
Agenda setting
Self motivation
Elicit change talk
Characteristics of a therapist patient relationship
purposeful and goal directed
Defined boundaries
Structured to meet patients needs
Safe, confidential, reliable, and consistent
What is the most important skills a clinician can develop
Ability to establish therapeutic relationships w patient
Therapeutic client relationships (7)
trust
Genuine interest
Congruence
Acceptance
Positive regard
Self awareness
Therapeutic use of self
Trust
Build when patient is confident in the therapist and when the presence of the therapist conveys integrity, consistence, and reliability
Congruence
Words and actions match
Genuine interest
Conveying an authentic desire to connect with the patient
Empathy
Ability of the therapist to perceive the meaning and feelings of the patient and to communicate that understanding to the patient
Acceptance of the person
Avoiding judgement of the person no matter the behavior
Unconditional positive regard
Appreciates the patient as a unique worthwhile human being and treats them w an unconditional no judgemental attitude
Self awareness
Process of understanding one’s own values, beliefs, thoughts, feelings, attitudes, motivations, strengths, and limitations and how one’s though and behaviors affect others
Therapeutic use of self
Therapist uses aspects of his/her personality, experience, values, feelings, intelligence, etc to establish authentic professional relationships w clients that are beneficial to clients (sharing yourself w/o sharing yourself)
Behaviors that diminish therapeutic relationships
inappropriate boundaries
Feelings of sympathy and encouraging dependency (want empathy and independence)
Non acceptance of the patient as a person because of their behaviors
Developing self awareness is a continuous, ongoing process