BMIS Ch. Flashcards

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90 Terms

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Information System (IS)

Ch. 1: A structured integration of people, processes, data, and technology that supports business operations and decision-making

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Digital Transformation

Ch. 1: The strategic integration of digital technologies that reshape business models, processes, and customer experiences

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Competitive Advantage

Ch. 1: The ability to outperform rivals through unique resources or capabilities, often enabled by superior use of IS

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Business Process

Ch. 1: A structured set of activities that produce a product or service, often optimized through IS

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Enterprise System (ERP)

Ch. 1: Large-scale platforms that integrate finance, HR, supply chain, and other business functions across an organization

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Transaction Processing System (TPS)

Ch. 1: Systems that capture and process daily business transactions like sales or reservations

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Business Intelligence (BI)

Ch. 1: Tools and practices for analyzing data to provide insights and support decision-making

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Digital Ecosystem

Ch. 1: The interconnected network of technologies, partners, and platforms that support digital business operations

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Systems Thinking

Ch.1: A holistic approach to understanding how business functions and technologies interact within larger systems

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Data Governance

Ch. 1: Policies and practices ensuring data accuracy, security, and ethical use across the organization

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Application Software

Ch. 2: programs designed to accomplish specific business tasks, from productivity tools to ERP and CRM systems

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Digital Infrastructure

Ch. 2: The combined foundation of hardware, software, and networks that enable digital business operations

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Digitization

Ch. 2: The process of converting analog information into digital formats that can be stored, processed, and analyzed, transforming how businesses operate

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Hardware

Ch. 2: Physical components of technology systems, from CPUs and memory to IOT devices and mobile hardware

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Middleware

Ch. 2: Software that connects different applications and systems, enabling integration and communication

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Operating System (OS)

Ch. 2: System software that manages hardware resources and provides the platform for applications

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Processing Unit (CPU/GPU)

Ch. 2: The “Brain” of computing systems, executing instructions and powering performance

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Software

Ch. 2: programs and applications that provide instructions to hardware, including operating systems, enterprise software, and middleware

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Storage

Ch. 2: Devices and technologies (HDDs, SSDs, cloud storage) that retain business data for long-term use

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Virtualization

Ch. 2: Technology that allows multiple operating systems or applications to run on one physical machine, improving efficiency and scalability

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Local Area Network (LAN)

Ch. 3: A private, high-speed network that connects devices within a limited area like an office or campus

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Wide Area Network (WAN)

Ch. 3: A network spanning large geographic areas, linking multiple LANs via the internet or private systems

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Bandwidth

Ch.3: The maximum rate of data transfer across a network; influences speed and reliability

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Latency

Ch.3: The time delay in transmitting data; critical for real-time applications like video calls or trading

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Virtual Private Network (VPN)

Ch. 3 an encrypted tunnel that secures data transmitted over public networks

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Cloud Computing

Ch. 3 The delivery of computing resources (servers, storage, applications) over the internet

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Software as a Service (SaaS)

Ch. 3 Cloud-delivered applications (e.g. Salesforce, Zoom, Microsoft 365) accessed via subscription

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Platform as a Service (PaaS)

Ch. 3 Cloud platforms enabling developers to build and deploy applications without managing infrastructure

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Infrastructure as a Service (IaaS)

Ch. 3 Cloud services providing virtualized computing resources like servers and storage

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Edge Computing

Ch. 3 Processing data closer to its source (ex IoT devices) to reduce latency and improve efficiency

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Database

Ch.4 A structured collection of data stored electronically, typically managed by a DBMS

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Database Management System (DBMS)

Ch. 4 Software that manages databases and enables data creation, retrieval, and administration

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Structured Data

Ch. 4 Information organized in predefined formats (e.g. tables, spreadsheets)

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Unstructured Data

Ch. 4 Data without predefined formats, such as emails, videos, or social media

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Data Warehouse

Ch. 4 A centralized repository for analytics and reporting

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Data Lake

Ch. 4 A storage system holding raw data in its native format until needed

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ETL (Extract, Transform, Load)

Ch. 4 The process of extracting data, cleaning and formatting it, and loading it into target systemsB

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Business Analytics

Ch. 4 The use of statistical and computational methods to turn data into insights for decision-making

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Descriptive/Predictive/Prescriptive Analytics

Ch.4 Types of analytics that explain past performance, forecast future outcomes, and recommend actions

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Data Visualization

Ch. 4 The use of charts, dashboards, and visual tools to communicate insights effectively

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Automation

Ch.5 The use of technology to perform tasks with minimal human intervention, improving efficiency and reducing errors

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Task Automation

Ch.5 The automation of specific, repetitive activities such as data entry or invoice generation

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Process Automation

Ch.5 Streamlining entire workflows across departments or systems

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Robotic Process Automation (RPA)

Ch.5 Software bots that mimic human actions to complete rules-based tasks

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Workflow Automation

Ch.5 Tools that design, execute, and monitor automated business processes

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Augmentation

Ch.5 Using automation to enhance human work, allowing humans and machines to collaborate

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Business Pross Management (BPM)

Ch.5 A structured approach to analyzing, designing, and optimizing processes

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Low-Code/No-Code Platforms

Ch.5 Tools enabling non-technical users to build automated workflows with drag-and-drop interfaces

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Chatbots

Ch.5 Automated conversational tools that handle customer or employee interactions

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Return on Automation (ROA)

Ch.5 A measure of the value created by automation relative to implementation costs

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Artificial Intelligence (AI)

Ch.6 Computer systems capable of performing tasks that require human-like intelligence, such as learning and decision-making

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Machine Learning (ML)

Ch.6 A subset of AI where algorithms learn patterns from data to improve over time

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Deep Learning

Ch.6 An advanced form of ML using layered neural networks for tasks like image recognition and natural language processing

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Generative AI

Ch.6 AI that produces new content (text, images, code) based on patterns learned from data

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Natural Language Processing (NLP)

Ch.6 AI technology that interprets and generates human language, enabling chatbots, translation, and sentiment analysis

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Computer Vision

Ch.6 AI that enables machines to interpret and analyze visual data such as images and video

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Chatbots

Ch.6 AI conversational agents used for customer service and support

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Predictive Analytics

Ch.6  Using AI/ML to forecast trends and outcomes from historical data

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AI Governance

Ch.6 Policies and frameworks guiding responsible AI adoption within organizations

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Human-In-Loop

Ch.6 AI systems design that incorporates human judgment and oversight at critical decision points

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Technology Evaluation Framework

Ch.7 A structured approach for assessing technologies based on functionality, cost, risks, and alignment with business goals

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Total Cost of Ownership (TCO)

Ch.7 The full cost of acquiring, implementing, and maintaining a technology solution across its lifecycle

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Return on Investment (ROI)

Ch.7 A financial metric comparing the benefits of a technology investment with its costs

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Request for Proposal (RFP)

Ch.7 A formal document to solicit vendor proposals outlining requirements and evaluation criteria

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Service Level Agreement (SLA)

Ch.7 A contract defining performance expectations, uptime, and support commitments with a vendor

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Software Development Lifecycle (SDLC)

Ch.7 The structured process of planning, building, testing, and deploying software

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Agile Methodology

Ch.7 An interactive development method emphasizing, flexibility, collaboration, and rapid delivery

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Waterfall Methodology

Ch.7 A sequential approach to development with distinct, completed phases

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Minimum Viable Product (MVP)

Ch.7 A functional version of a product with essential features to validate assumptions with users

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Change Management

Ch.7 A structured approach to preparing people and organizations for adopting new technologies

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Cybersecurity

Ch.8 The practice of protecting systems, networks, and data from unauthorized access or attacks

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CIA Triad

Ch.8 The three pillars of security: confidentiality, integrity, and availability

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Risk Management

Ch.8 The process of identifying, assessing, and mitigating threats that could harm organizational assets

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Threat

Ch.8 A potential danger that could exploit a weakness and cause harm to systems or data

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Vulnerability

Ch.8 A weakness in technology, processes, or people that can be exploited by threats

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Malware

Ch.8 Malicious software such as viruses, worms, or ransomware designed to disrupt or damage systems

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Phishing

Ch.8 A deceptive attack tricking users into revealing sensitive information or installing malware

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Encryption

Ch.8 converting data into a secure format that requires a key to access

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Multi-Factor-Authentication (MFA)

Ch.8 A security measure requiring multiple forms of identity verification

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Business Continuity Planning (BCP)

Ch.8 preparing procedures and systems to ensure organizations can operate during and after disruptions 

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Emerging Technology

Ch.9 New or developing technologies with potential to disrupt industries or create new markets

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Digital Fluency

Ch.9 The ability to evaluate, adopt, and adapt to digital technologies with confidence

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Technology Roadmap

Ch.9 A planning tool that outlines how technology capabilities will evolve over time

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Disruptive Innovation

Ch.9 Technologies or models that fundamentally change industries and displace incumbents

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Technology Adoption Lifecycle

Ch.9 A model describing how innovations spread across adopter categories

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Hype Cycle

Ch.9 A framework describing stages of emerging technology adoption, from inflated expectations to productive use

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Blockchain

Ch.9 A distributed ledger enabling secure, transparent, and tamper-resistant transactions

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Quantum Computing

Ch.9 A new computing paradigm leveraging quantum mechanics for advanced problem-solving

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Extended Reality (XR)

Ch.9 Technologies that blend digital and physical environments (VR, AR, MR)

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Career Agility

Ch.9 The ability to pivot career paths and adapt to changing technological and market conditions