Business Management Quiz Two

Elements of organizational design

Work Specialization, departmentalization, chain of command, span of control, centralization/decentralization, and formalization

Organizational Chart

The visual representation of an organization’s structure

Organizational structure

the formal arrangement of jobs within an organization

Stages of group development

Forming stage, storming stage, norming stage, performing stage, adjourning stage

Functional conflict

Conflicts that support a group’s goals and improve its performance

Dysfunctional conflicts

Conflicts that prevent a group from achieving its goals 

Physiological needs

A person’s needs for food, drink, shelter, sexual satisfaction, and other physical requirements

Disc Assessment

Gauges workers Dominance, Influence, Steadiness, Conscientiousness

Human resources management process

HR Planning, recruitment/decruitment, selection, orientation, training, performance evaluation, compensation and benefits, career development

Quiet quitting

Doing the bare minimum after losing interest in a job

Great resignation

Many employees resigned from their job in early 2021 during the pandemic

RTO

Return to office is trying to end the remote working and hybrid that has been happening but few are happy about it

CLEAR

Connections to your colleagues, leader, employer, and role (There is no A I checked)

Communication to improve CLEAR

Interpersonal communication

Organizational communication

All the patterns, networks, and systems of communication within an organization 

Communication Model

Source, encoding, channel, decoding, receiver, feedback

Organization behavior, OB

The study of the actions of people at work

Managers OB goals

Employee productivity, turnover , job satisfaction

Organization iceberg visible aspects

Strategies, objectives, policies and procedures, structure, technology, formal authority, chain of command

Organization iceberg hidden aspects

Attitudes, perceptions, ground norms, informal interactions, interpersonal and intergroup conflicts

Myers-Briggs type indicator

Looking at peoples personalities based of of the categories they fall into: Extraversion or introversion, sensing or intuition, thinking or feeling, and judging or perceiving

Emotional quotient, EQ

Self-awareness, self-regulation, social skills, motivation, and empathy

How EQ affects performance

Many people with higher EQ’s outperform those with high IQ’s in the work place

Ways to improve EQ

Focus on developing self-awareness, mindfulness, and seek feedback