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the crowd
develops in response to shared emotions, the anonymity of crowd members leads to the feeling of perceived invincibility
the mass
interpersonal isolation, mass composed of anonymous people that engange in very little interaction
the public
a group of people confronted by an issue, but are divided in the ideas to solve the issue, but then engage in discussion over the issue
the 5 definitions of public opinion
aggregation of individual opinions (surveys/polls)
Reflection on majority beliefs (focus groups)
found in the clash of group interests
Reflection of media and elite influence (Lippmann)
is a fiction
the most prevalent view of public opinion
public opinion is an aggregation of individual opinions
Lippmann’s view of public opinion
public opinion reflects media and elite influence
Direction of public opinion
does the public support or oppose the thing? it isn’t black and white
Intensity of Public Opinion
Is the minority more vocal than the majority? Vis versa? who gets listened to?
Stability of Public Opinion
The consistency of peoples’ opinions. the more stable it is, the more likely it will be listened to
Habermas’ view of public opinion
the meaning of public opinion shifts with each era, tied to the public sphere
public sphere
forum for discussion of politics outside of the home and government like bars or talk radio shows
Plato’s view of public opinion
did not think people could recognize their best interests or work towards a morally sound government, said we should have a philosopher king, public opinion should be the basis for laws
Aristotle’s view of public opinion
argued on behalf of the people, defended the wisdom of the common man, climate of opinions, institutions should take raw PO and make it coherent
Machiavelli’s view of public opinion
people need a benevolent dictator because people are too focused on their present wants to be able to govern themselves, he was a conflict theorist. He thought that public opinion was volatile, irrational, and potentially expulsive. Leaders should always be thinking about PO because it is easier to get things done when people like you
conflict theorist
someone who believes that under the peaceful society there is always a conflict brewing
Rousseau’s view of public opinion
Thought it was necessary to put power in the hands of the public, PO is a collection of individual opinions and organic force rooted in shared values, the general will, wrote the social contract, people just want honesty, orginary people have a better sense of good than politicians
the general will
what citizens want when they think about the whole of the community
Marx’s view of public opinion
democracy is subjective to corruption because of capitalism, public opinion merely reflects the opinions of the ruling class, believed in hegemony
hegemony
common people mimic opinions of the ruling class
Bryce’s view on public opinion
the first modern theorist, thought about how expression and measurement of PO is related to party activity, legislators, and mass media. Studied how newspapers are important for public opinion, they reflect and direct public opinion
Tarde’s view of public opinion
conversation+press= public opinion, media→conversation→opinion→action
How did coffeehouses serve as public opinion technologies?
Coffeehouses were mixes of all walks of life and anyone could pay to spend hours with newspapers, books, others, and discussion. You can’t really form public opinion unil you spitball with your bros.
How did salons serve as public opinion technologies?
Full of intellectuals, statesmen, and artists. They were way less democratic. Bourgeois women would invite people and control conversation. King’s people would go to these to collect public opinion but this would only reflect elite opinion
3 Trends in public opinion technologies
increasing emphasis on order and routinization
movement towards private and anonymous ways of expression
Expression and assessment has shifted local to national to global
Probability sampling
respondents have equal chances of being in the sample :)
Non probability sampling
Respondents do NOT have an equal chance of being in the sample :(
How can you reduce a survey’s margin of error?
Having a bigger sample size
Mail-administered surveys
con: the absolute worst
pro: okay for intra-business stuff
Telephone interviews
most popular method right now
pros: random digit dialing, fast&flexible, cheap,
con: interview training required
Internet surveys
probably going to overtake telephone surveys
pros: YouGov membership you’ll almost always get responses
In-person interviews
preferred and ideal
pro: better raport, able to use visual aid
con: too expensive
Focus groups
using group dynamics to measure public opinion. carefully designed discussions designed to obtain perceptions on a defined area of interest in a permissive, nonthreatening environment. Not very generalizable.
pros: gaining info you wouldn’t get any other way, open ended discussion
cons: stale convo, not generalizable
experimental research
investigates how people respond to particular information, situations, and other treatments. ESTABLISHES CAUSE AND EFFECT
pro: causality
con: demand characteristics
demand characteristics
people’s tendency to adjust their answers/behaviors based on their perception of their researcher’s expectations
content analysis
the systematic assessment of media texts. Figuring out what media people consumes gives us a good sense of what their attitudes are
pro: unobtrusive and nonreactive
con: hard to choose good sources that actually represent the population and aren’t just the easy ot analyze ones
intercoder reliability
rate of agreement among coders that is necessary for conducting content analysis
survey
technique for measuring characteristics of a particular population of individuals
population
entire group
sample
a subset of the population to represent the whole
polls
a type of survey that results in simple descriptive statistsics
cross sectional survey
done at one point in time to provide a snapshot of public views at a particular time
panel surveys
re-interview the same people over a span of time to see how opinions change
nonresponse bias
the differences between respondents and nonrespondents, usually unrepresentative
social desirability effect
you don’t want to pose a question in a way that makes the respondent not want to answer because the wording makes them feel ashamed of their answer. People want to seem social acceptable always
priming effect
what someone says first makes a big difference
question order effect
setting someone up to get a specific answer. Like asking someone if they’ve been a victim of crime before asking what they think the biggest problem is the US is
push polls
opinion surveys that try to sway the respondents in a certain way with manipulative questions