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This set of flashcards covers key terms and concepts related to interviewing techniques as discussed in the lecture notes.
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Interviewer/Respondent Relationship
The relationship between the interviewer and respondent is crucial for obtaining cooperation during surveys.
Confidentiality
The assurance that personal information provided by respondents during surveys will not be disclosed.
Active Listening
A communication technique that involves fully concentrating, understanding, responding, and remembering what the respondent says.
Introductory Techniques
Methods to create a positive first impression and establish rapport with the respondent.
Telephone Survey
A method of data collection conducted over the phone, which is becoming popular due to its cost-effectiveness and efficiency.
Respondent Receptiveness
The willingness of a respondent to participate in a survey, which can be influenced by the interviewer's approach.
Survey Objectives
The goals that surveys aim to achieve, which guide the design of the questionnaire.
Professional Image
The appearance and demeanor that convey seriousness and credibility to respondents during interviews.
Non-response Rate
The percentage of eligible respondents who do not participate in a survey, which can be decreased through effective methodologies.
Probing Techniques
Methods used by interviewers to gain deeper, more detailed answers from respondents.