STAT 124 - Interviewing

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This set of flashcards covers key terms and concepts related to interviewing techniques as discussed in the lecture notes.

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10 Terms

1
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Interviewer/Respondent Relationship

The relationship between the interviewer and respondent is crucial for obtaining cooperation during surveys.

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Confidentiality

The assurance that personal information provided by respondents during surveys will not be disclosed.

3
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Active Listening

A communication technique that involves fully concentrating, understanding, responding, and remembering what the respondent says.

4
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Introductory Techniques

Methods to create a positive first impression and establish rapport with the respondent.

5
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Telephone Survey

A method of data collection conducted over the phone, which is becoming popular due to its cost-effectiveness and efficiency.

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Respondent Receptiveness

The willingness of a respondent to participate in a survey, which can be influenced by the interviewer's approach.

7
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Survey Objectives

The goals that surveys aim to achieve, which guide the design of the questionnaire.

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Professional Image

The appearance and demeanor that convey seriousness and credibility to respondents during interviews.

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Non-response Rate

The percentage of eligible respondents who do not participate in a survey, which can be decreased through effective methodologies.

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Probing Techniques

Methods used by interviewers to gain deeper, more detailed answers from respondents.