Certified Application Developer Quiz questions

g_form.getReference() function works in the Service Portal client scripts T/F

True

The scope of a custom application can be changed at any time by a ServiceNow developer? T/F

True

Which record is generated to indicate something has occured in ServiceNow?
Script Action
UI Action
Event record
Ecc Queue record

Event record

The basic strategy while creating a utils script include, identify the steps that does not belong
create a prototype object from the new class
script the function/s
identify the table
create a class

Identify the table

When configuring a module, what does override application menu roles configuration do?
Self service users can access the module even though they do not have roles.
Admin is given access to the module even if the acls would prevent the access
Users with the module role but without access to the application menu can access the module

Users with the module role but without access to the application menu can access the module

which of the following cannot be debugged using the field watcher?
Client scripts
Business rules
Script includes
Access controls

Script includes

utility is used to determine if field names in an Import Set match the field names on the target table when importing data into ServiceNow?
Transform Map
Mapping Assist
Auto Map Matching Fields

Auto Map Matching Fields

When a referenced field is added to a table, it stores the number or the display value of the referenced record in the database?
Yes, it stores the display value of the referenced record
No, the reference field contains sys_id of the referenced record

No, the reference field contains sys_id of the referenced record

The baseline behavior of a table in a privately scoped application is
The table and its data are not accessible using web services
All application scopes can read from the table
Only artifacts from the table's application can read from the table
Any business rule can read, write, update and delete from the table

All application scopes can read from the table

Team Dashboard provides a central place to manage all Team Development activities on your development instance T/F

True

Which of the below methods can be used to default the current date/time in a scoped app?
new GlideDateTime().getDisplayValue()
gs.nowDateTime();

new GlideDateTime().getDisplayValue()

Which of the following are correct for record producers? Select all that apply (3)
record producer forms can contain graphics and movies
record producers are used to insert and update records for a single table
UI Policies are applicable for record producer
Record producer variables map to table fields

record producer forms can contain graphics and movies
UI Policies are applicable for record producer
Record producer variables map to table fields

Script debugger can be used to debug client side scripts T/F

False

Team Development administrators can require that pushes undergo ___ before accepting pushes
code review
code changes

code review

Developers can create an _ to prevent pushes or pulls to particular instances in the team development hierarchy
Roles
exclusion policy

exclusion policy

A UI Policy has access to a scripts prior value? T/F

False

The form designer can be used to design list layouts T/F

False

All the records created using a record producer are inserted in the Requested Item(Screqitem) table T/F

False

A sequence of activities for automating processes in applications is achieved by
Business Rules
Workflow

UI Actions

Workflow

Which method is used to retrieve system property?
gs.getAppProperty()
gform.getAppProperty() gs.getProperty() gform.getProperty()

gs.getProperty()

Which of the following would not be good fit for an application to run on the Servicenow instance?
Facilities Management application
Billing & Cost Management application
Virtual Reality Gaming application
A meeting room scheduling application

Virtual Reality Gaming application

producer object is available in client scripts of a record producer T/F

False

Workflow can be used to automate UI Actions? T/F

False

Application files in a ServiceNow application are:
XML exports of an application export set
csv files containing data imported into an application
An xml export of the applications table recods
Artifacts comprising the Servicenow application

Artifacts comprising the Servicenow application

Which of the following objects does a before business rule have access to?
gliderecord
current
All of the above

All of the above

What additional information does Debug Business Rules(Details) show in comparison to Debug Business Rules?
The result of the business rules condition evaluation
Old and new values for field values changed by the business rule
Debug information from lists as well as forms
The time at which the Business rule executed including milliseconds

Old and new values for field values changed by the business rule

An ACL for a table may include a table.None Access control or a table.* access control but never both T/F

False

Are ACLs mandatory for privately scoped applications? T/F

False, but it is a best practice

Access to modules is controlled by
acls
assignment groups
roles

Roles

Question 30Correct
A new section can be added to a form using one of the field types in the form designer T/F

False, Sections are added by clicking the + symbol in the current section only.

What are embedded lists in ServiceNow?
Displays records in other tables that have relationships to the current record.
Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.

Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.

guser.hasRole('xfooappuser'), does this return true for the admin role? Y/N

Yes

ServiceNow is good for real-time data delivery and update from external sources T/F

False

What is a module in ServiceNow?
The functionality within an application menu such as opening a new record in the same or separate window
A separate application which is downloaded from the ServiceNow store
A group of forms with a defined purpose

The functionality within an application menu such as opening a new record in the same or separate window

What module line type is used to access an Application properties page?
Script(From Arguments)
Url(From Arguments)
HTML(From Arguments)
Single Record

Url(From Arguments)

All new tables created in ServiceNow have a default form and list layout T/F

True

Client Scripts and UI Policies can execute based on view T/F

True

Script actions can be triggered using business rules apart from events? T/F

False

While debugging security rules, what does the blue color code indicate
Access denied
Failed
Indicates the acl is already in the cache and does not need to be re-evaluated
Passed
Access granted

Indicates the acl is already in the cache and does not need to be re-evaluated

Any code changes done in a checked out workflow version are applied to all ServiceNow users triggering the workflow T/F

False

An application menu can have a maximum of 10 modules T/F

False, there can be as many as required by the application

Schema map is part of the form designer T/F

False

Which of the following statements does not apply when extending an existing table?
the parent's table's access controls are evaluated when determining access to the new table's records and fields
you must script and configure all required behavior
the new table inherits all of the fields from the parent
the new table inherits the functionality built into the parent table

the new table inherits the functionality built into the parent table

Default scope for all custom applications that uniquely identifies them
Private
Global

Private

Removing a field from the form designer deletes it from the database T/F

False

Removing a field from a form using the Form Designer deletes the field from the database table. T/F

False

An email notification can be triggered using the below options:
a) Trigger conditions
b) Events
c) Manually

a,b and c

Its mandatory to register an event in the event registry for it to be functional T/F

True

A table called x is created with 3 fields, x1, x2, x3 and has the below access controls configured:

x.None read access control for users with the admin and itil role

x.* read access control for users with the admin role

x.x3 read access control for users with itil role

which field or fields can a user with itil role read?
x1 and x3
x3 only
all fields except x3
all fields

x3 only

Is it a best practice to develop applications in Global Scope? Y/N

No

How is access to Application menus and modules controlled?
Application rules
roles
Client Scripts
access controls

roles

Protects applications by identifying and restricting access to application files and data
Application Scope
ACLs
Roles

Application scope

Purpose of source control integration
Allows application developers to integrate with GIT source control repository to save and manage multiple versions of a sub-production instance
Used a versioning system inside ServiceNow

Allows application developers to integrate with GIT source control repository to save and manage multiple versions of a sub-production instance

_ is similar to ACLs in that it allow you to restrict access to certain resources, but instead of restricting tables and records from users - they restrict application resources from other applications
Application roles
Application Permissions
Application Access Settings

Application Access Settings

When creating application tables, a user role is automatically added to the table record. which other role does an application typically have?
Application fulfiller
Application admin
Application super user
Application manager

Application admin

For application access there is a configuration called Allow Access to this table via web services. Which of the following statements is true when this option is selected
Even when not selected, users with correct permissions can use web services to access the tables records
The option restricts access only to SOAP web services and not REST API
The user performing the query via web services must have the correct permission to access the tables records
The option restricts access to delete the records but allows all other access

The user performing the query via web services must have the correct permission to access the tables records

Which of the following is NOT a UI Action type?
List choice
Form choice
Form button
List banner button

Form choice

Team Development uses Git to manage versions T/F

False (uses version records)

Which of the following function is NOT available in the ServiceNow REST API:
PUT
DELETE
POST
COPY

COPY

What are the 2 core tables from which all other tables are extended in ServiceNow
incident and cmdb_ci
task and cmdb
task and cmdb_ci

task and cmdb

Which of the following is not a report type in ServiceNow reports?
Trend
List
Line
Chart

Chart

Can an application have more then one default update set? Y/N

No

Applications can access and change its own tables and business logic but other applications such as Incident Management cannot make changes to it without explicit Permission T/F

True

In a business rule which of the following returns the sys_id of the current logged in user?
g_form.getUserSysID()
gs.getUserSysID()
gs.getUserID()
g_form.getUserID()

gs.getUserID()

A display business rule does not have access to the below objects:
previous
glide system
current
g_scratchpad

Previous

Servicenow recommends creating all new applications in this type of application scope
Private Scope
Global

Private scope

What is the ServiceNow app store?
A forum where you can discuss ServiceNow issues
A website for downloading ServiceNow applications
A store for purchasing SeviceNow plugins
A portal where incidents can be logged for HI Support

A website for downloading ServiceNow applications

Application properties can have reference field as their data type T/F

False

The field watcher can be used to debug multiple fields at the same time T/F

False

Can a scheduled job be used to run a client side script everyday? Y/N

No

The option in Table configuration that allows this table to be extended from
Can be Extended
Extensible
Extended By

Extensible

What check box is selected in ACL config to display the Script field
Advanced
Script

Advanced

What is Runtime Access Tracking for an Application?
Allows administrators to control access to the application settings
Allows administrators to manage script access to application resources, be creating a list of script operations and targets that the system authorizes to run with Options: None, Tracking, Enforcing

Allows administrators to manage script access to application resources, be creating a list of script operations and targets that the system authorizes to run with Options: None, Tracking, Enforcing

Who sets the glide.appcreator.company.code property?
By the ServiceNow admin
ServiceNow sets it

ServiceNow sets it

What is the purpose of the gs.isInteractive() function in business rules
The function returns true if the action is performed by an interactive user
The function returns true when an event is triggered
The function returns true when a UI Action is clicked

The function returns true if the action is performed by an interactive user

which is the fastest way to create and configure a record producer?
Create a catalog category, open the category and select the add new record producer button
Use the record producer module then add and configure the variables manually
Open table in table editor and select the add to Service Catalog related link
Open the tables form, right click on form header and select the create record producer menu item

Open table in table editor and select the add to Service Catalog related link

Which of the following is NOT a method used for logging messages in a server-side script for a privately scoped application
gs.info
gs.error
gs.debug
gs.log
gs.warn

gs.log

What are the 3 basic components of Workflow?
Approvals, Notifications and Timers
Approvals, Notifications and Tasks
Approvals, Scripts and Tasks

Approvals, Notifications and Tasks

Can you copy a custom application from one instance to another? Y/N

No

In an email notification which of the following is NOT true for the weight field?
The weight value defaults to zero
Only notifications with the highest weight for the same record and recipient are sent
A weight value of zero means no email should be send

A weight value of zero means no email should be send

When you move code changes to a private application scope, you must add the scope namespace qualifier to each function call T/F

True

Developers DO/DO NOT create application file records directly from the Application File table

DO NOT

Which of the below is the best practice for adding instructions to a form?
a populated read only field
context menu or ui action
Annotations
related links to wiki pages

Annotations

Below changes are Captured in update sets (select 3)
Customization
CMDB Update
Tables & Fields
Reports

Customization, Tables & Fields, Reports

ServiceNow is good for media streaming T/F

False

More than one update set can be the default set for any application scope T/F

False

Which one of the following is true about the client side scripted security?
Client side scripts have access to both the glide system(gs) and glide user(g_user) methods
Client side scripts have access to both the glide system(gs) user methods
Client side scripts have access to both the glide user(g_user) user methods
Client side scripts have no access to both the glide system(gs) user methods

Client side scripts have access to both the glide user(g_user) user methods

In a transform map, only one field can be used for coalesce? T/F

False

An application owns its tables and determine whether other application can access resources from them T/F

True

current.isNew() is a valid function which returns true if the record being created is a new record T/F

False, current.isNewRecord() is the correct function which returns true for a new record

Can token based/oauth authentication be used in ServiceNow when consuming REST API? Y/N

Yes

By default any new table records are available for viewing by users: Y/N

No, a user will not be able to see the table records unless they satisfy the acls on the table

Which objects can be used in inbound action scripts?
current and event only
current and producer
current and previous
current, email and event

current, email and event

What is the purpose of the Allow configuration option on the Application Access settings of a scoped application:
Out of scope applications can add new tables to the scoped application
out of scope applications can create business rules for the table
Any user with the applications user role will have access to modify the application scripts

out of scope applications can create business rules for the table

Can a field database name be changed once it has been created? Y/N

No

A servicenow developer can push updates to any server in the team development hierarchy? T/F

True

While accessing a table using REST API, is authentication required for every request sent to the server? Y/N

Yes

Update sets track customizations where the table has an "update_synch" dictionary attribute T/F

True

How to get to the mobile version of the ServiceNow
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$mobnav.do

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