Emotional Intelligence Overview

A collection of flashcards based on the key concepts of Emotional Intelligence, including definitions and components.

Emotional Intelligence

Defined as a state-like individual difference characterized by the ability to control emotions, self-awareness, other awareness, and emotion regulation.

Key abilities of Emotional Intelligence

Control emotions, self-awareness, other awareness, emotion regulation.

North Direction of Action

Represents being action-oriented in personal styles.

East Direction of Action

Represents having a big-picture view in personal styles.

South Direction of Action

Represents empathetic consideration in personal styles.

West Direction of Action

Represents detail-oriented inquiry in personal styles.

Emotional Intelligence Learning Process

1. Identify personal aspirations 2. Assess strengths and weaknesses 3. Build on strengths, address gaps 4. Experiment with new behaviors 5. Develop trusting relationships.

Limitations of Emotional Intelligence

Difficult to measure and define accurately; various measures lead to complexities.

Key Components of Emotional Intelligence

Self-awareness, self-regulation, social skills, empathy, and decision-making.

Signs of High Emotional Intelligence

Self-management and control, trustworthiness and adaptability, social skills including communication and teamwork.

Benefits of High Emotional Intelligence

Improved relationships, healthier emotional responses, increased resilience and confidence, enhanced empathy and social skills, better decision-making and problem-solving abilities, increased happiness and assertiveness, regulation of emotions and reduced impulsivity.