Organizational commitment

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21 Terms

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Organizational commitment

  •  is defined as the desire to remain a member of the organization

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Withdrawal behaviours

things that employees do to avoid work. May eventually culminate in quitting the organization

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Commitment and withdrawal are….

  • negatively related to each other

    • the more committed employees are, the less likely they are to engage in withdrawal.

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Affective

  • you want  to stay

    • EMOTION-BASED

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Continuance

  • - you feel like you have to stay

    • COST-BASED

    • You are tied to the job due to time/money/scarcity

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Normative

  • - you feel that you should stay 

    • OBLIGATION-BASED

    • You like your coworkers a whole lot 

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Erosion model

  • employees with fewer bonds will be most likely to quit the organization

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Social influence model

  • employees who have direct linkages with ex-employees will be more likely to leave 

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Voice

 an active, constructive response in which individuals attempt to improve the situation

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Exit

active, destructive response by which an individual either ends or restricts organizational membership (physical)

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Loyalty

a passive, constructive response that maintains public support for the situation while the individual privately hopes for improvement 
→ grinning and bearing it, maintaining your effort level despite your unhappiness 

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Neglect

Defined as a passive, destructive response in which the interest and effort in the job declines (psychological)

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Psychological withdrawal

  • consists of actions that provide a mental escape from the work environment 

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Physical withdrawal

  • consists of actions that provide a physical escape

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Independent

  • behaviours are uncorrelated (ex. missing a meeting is unrelated to quitting; cyberloading is unrelated to being absent)

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Compensatory

behaviours are negatively correlated—that doing one means you’re less likely to do another

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Progression

  • behaviours are positively correlated—that doing one leads to another  

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psychological contract

  •  reflects employees’ beliefs about what they owe the organization and what the organization owes them.

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transactional contracts

that are purely based on monetary obligation (e.g., the employee owes attendance and protection of private information

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relational contracts

that are based on open-ended and subjective obligations (e.g., the employee owes loyalty and the willingness to go above and beyond)

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Perceived organizational support

  •  reflects the degree to which employees believe that the organization values their contributions and cares about their well-being (ex. Job security, good working conditions, good benefits)