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What might a pharmacist provide patients during consultation?
the name & description of the medication
the dosage form, dosage, route of administration, & duration of drug therapy
special directions & precautions for preparation, administration, & use by the patient
Who performs the final check?
a pharmacist
What are auxiliary labels?
provides the patient with additional information about taking the medication, may indicate when it is best to take a medication
What auxiliary label would you put on a suspension?
“Shake Well Before Use”
Types of information you need for a new patient
personal information (date of birth, name, address, phone number), insurance details, medical history, current medications, allergics, health concerns
Superscription
the part of the prescription, represented by the Latin symbol Rx meaning “take thou” or “you take”; the symbol has come to represent prescription or pharmacy
Inscription
the name, dosage form, strength & quantity of the medication prescribed
Subscription
the part of the prescription that provides specific instructions to the pharmacist on how to compound the prescription
Signatura
the directions on a prescription that explains how the patient is to take the prescribed medication; a latin expression meaning to “write on label”
DAW codes?
a numerical set of codes, created by National Council for Prescription Drug Programs (NCPDP) that is used when filling prescriptions; they can affect reimbursement amounts from insurance companies
Drops instilled per day
Days supply = (20 gtts/mL x Number of mL) ÷
Number of drops instilled per day
Inhalations breathed each day
Days supply = Number of inhalation per container ÷
Number of inhalations breathed each day
What is a BIN #?
bank identification number, which is a field in the telecommunication standard this is used for the routing & identification of pharmacy claims, the NCPDP assigns a six-digit to process a prescription claim
What is the minimum # of years a controlled substances invoices must be kept
must be kept for a minimum of 2 years
Non-verbal communication barriers
lack of eye contact, poor posture, slouching
5 mL
1 teaspoon (tsp)
15 mL
1 tablespoon (tbsp)
30 mL
1 fluid ounce (fl oz)
240 mL
1 cup
480 mL
1 print (pt)
960 mL
1 quart (qt)
3840 mL
1 gallon (gal)
What is best practice in counting medications on a tray?
counting by 5
What is DUE?
drug utilization evaluation, examines all the patients medication records before dispensing is conducted, reviews can be drug allergy problems, drug overutilization, incorrect dosages, drug-drug interaction, therapeutic duplication
What piece of equipment is required in a pharmacy per BOP
regulations determine the physical standards for all pharmacies, include the minimum amount of space, ventilated, proper storage, maintain a current dispensing information reference source that is consistent with the practice of the pharmacy, sink with running hot & cold water
BUD (beyond-use date)
is assigned by the pharmacy to replace the drug manufacturer's expiration date, found on bottles of custom compounded or mixed medication prepared by a pharmacy
Expiration Date
found on mass-produced, commercially, available medication bottles or blister packs
What info must a legal prescription label have?
patients full name, drug name/strength, explicit directions of use, the purpose of medication, filling date, pharmacy/prescriber information, with original prescription & the manufactures label
What type of water to use when reconstituting a medication?
distilled water
Providing services before, during, & after purchase is called?
customer service
2 principal purpose of communication between health professionals & patients
establish trust & build a therapeutic alliance understand goals of therapy
When dealing with mental health patients, what type of open ended questions should be asked?
patients should be asked on focusing on exploring emotions, behaviors, personal strength rather than yes/no