JMU COB 204 Final Exam

What is Data?

Recorded facts or figures

What is Information?

Knowledge derived from data

What is the goal of MIS?

uses information systems to create a sustainable competitive advantage

What makes something good information?

requires that data be accurate and timely

What is an information system?

the assembly of hardware, software, data, procedures and people

Five Component Framework

elements and concept of moving activity from people to computers

Non-Routine Skills

Abstract Reasoning

System Thinking

Collaboration

Experimentation

What is a business process?

a network of activities that generate value by transforming inputs to outputs

What is the Computer Hierarchy?

(from highest to lowest):

Supercomputer

Server Farms

Desktops

Laptops

Tablets

Smartphones

Wearables

What is Moore's Law?

because of technology improvements in electronic chip design and manufacturing, "the number of transistors per square inch on an integrated chip doubles every 18 months."

Data size

(from smallest to largest)

Bit

Byte (8 bits)

Kilobyte (1,024 bytes)

Megabyte (1,024 Kilobytes)

Gigabyte (1,024 Megabytes)

Terabyte (1,024 Gigabytes)

Zetabyte (1,024 Terabytes)

What is firmware?

provides low-level control for the device's specific hardware

What is dematerialization?

replaces physical items with paperless computerized system. Less materials

What is artificial intelligence?

the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

What is virtualization?

to create a virtual version of a device or resource, such as a server, storage device, network or even an operating system where the framework divides the resource into one or more execution environments

What is collaboration?

the action of working with someone to produce or create something.

What are the characteristics of an effective collaborator?

1. Enthusiastic about the subject

2. Open-minded and curious

3. Speaks their mind, even if unpopular viewpoint

3. Gets back to people in a timely way

5. Willing to enter into difficult conversations

6. Perceptive listener

7. Skillful at giving/receiving negative feedback

8. Willing to put forward unpopular ideas

9. Self-managing, requires low maintenance

10. Follows through on commitments

11. Willing to dig into topic with zeal

12. Thinks differently than others

What is the difference between structured and unstructured decisions?

Structured decisions are ones in which there is an understood and accepted method for making the decision. Unstructured decisions are ones in which there is no agreed-upon decision-making method. This is the best for collaboration.

What are managerial decisions?

decisions about the allocation and utilization of resources.

What are strategic decisions?

those that support broad-scope, organizational issues. almost always collaborative.

What are different types of networks?

Personal Area Network (PAN), Local Area Network (LAN), Wide Area Network (WAN), Internet, Intranet

Personal Area Network (PAN)

short range, uses bluetooth

Local Area Network (LAN)

medium range, uses Wi-Fi or wireless

Wide Area Network (WAN)

wide range, uses wireless broadband or cell radio

What is the difference between Ethernet cable (UTP) and Fiber Optic cable?

Ethernet cables are comprised of multiple copper wires twisted together that transmit digital information using electrical signals. Fiber optic cables are made up of many thin strands of glass that transmit data using light signals

What is a NIC?

Network Interface Card is a circuit board or card that is installed into a computer so that it can be connected to a network

What is a WNIC?

Wireless Network Interface Card connects to a wireless radio-based computer network rather than a wired network.

What is an ISP?

an Internet Service Provider is an organization that provides services accessing and using the Internet.

What is a protocol?

a set of rules in which computers talk to each other

What does an IP Address do?

numerical label assigned to each device.

What is the purpose of Internet Exchange Points?

The primary purpose of an IXP is to allow networks to interconnect directly, via the exchange, rather than through one or more third-party networks.

What is Bandwidth? What are the Bandwidth speeds?

the range of frequencies within a given band, in particular that used for transmitting a signal. Bits per second (BPS) or Megabits per second (MBPS)

What is a Target? Name a few examples

the asset that is desired. Money, computer, databases.

What is a Threat? Name a few examples

person or organization that seeks to obtain or alter data or other IS assets illegally. Person, natural disaster

What is a Vulnerability? Name a few examples

an opportunity for threats to gain access to individual or organizational assets. Phishing sites

What is a Safeguard? Name a few examples

some measure that individuals or organizations take to block the threat from obtaining the asset. Vanguard, wall

What is a virus?

What is phishing?

technique for obtaining unauthorized data that uses pretexting via email.

What is a hack?

breaking into computers, servers, or networks to steal data such as customer lists, product inventory data, and employee data

What is a denial of service?

Human error in following procedures or a lack of procedures

What is the difference between ethics and legal issues?

legal standards are based on written law, while ethical standards are based on human rights and wrongs

What is a workgroup process?

A process exists to enable workgroups to fulfill the charter, purpose, and goals of a particular group or department.

What is an enterprise process?

Processes that span an organization and support the activities in multiple departments.

What is an inter-enterprise process?

Processes that span two or more independent organizations

What are the 3 fundamentals of process?

Input, Process, and Output

What is Business Process Modeling Notation (BPMN)?

provide businesses with the capability of understanding their internal business procedures in a graphical notation and will give organizations the ability to communicate these procedures in a standard manner.

What are requirement gaps?

Business process requirements - IS security ability

Social Media Information System (SMIS)

an information system that supports the sharing of content among networks of users.

What is a Viral Hook?

an inducement to social media users for passing communications along through different tiers of communities in social media.

social capital

the investment in social relations with the expectation of returns in the marketplace.

freemium revenue model

offers users a basic service for free, and then charges a premium for upgrades or advanced features.

folksonomy

content structure that has emerged from the processing of many user tags in social media.

Business Process Reengineering

the activity of altering existing and designing new business processes to take advantage of new information systems.

Data Integrity Problem

an organization has inconsistent duplicated data

Enterprise Resource Planning Systems

integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.