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ETHICS MIDTERM KANT'S MORALITY AND FREEDOM According to Kantian Philosophy, FREEDOM is a concept which involved in the moral domain. Kantian Freedom is closely linked to the notion of autonomy meaning "law itself; thus freedom falls obedience to a law that I created myself" "To act freely is to act autonomously. To act autonomously is to actc according to a law I give myself. When I act according to the laws of the natute, demands of social convention, when I pursue pleasure and comfort, I am not acting freely. To act freely is not tocsimply choose a means to a given end.To act freely is to choosecthe end itself, for its own sake." KANTIAN NOTION OF FREEDOM Contrasts of Kant's Notion of Moral Law 1. DUTY vs INCLINATION (morality) only the motive of duty, acting according to the law I give myself confers moral worth to an action. Any other motive, while possibly commendable, cannot give and an action moral worth Scenario 1: Duty vs Inclination A nurse, Maria, is working in a hospital She Is assigned to care for a difficult patient, Mr. Johnson, who is known for being rude and demanding. Maria feels a strong inclination to ignore Mr. Johnson's requests and provide minimal care due to his behavior. However, according to her duty as a nurse, Maria knows she must provide the same level of care to all patients regardless of their behavior. Scenario 2: Duty and inclination in accordance to Emmanuel Kant's Morality Sara, a Muslim American nurse, is working in a hospital where there is a shortage of staff. One day, she finds out that her colleague, Lisa, a Hindu Indian nurse, made a medication error that harmed a patient. Sara knows that according to her duty as a nurse, she should report the error to the authorities. However, Sara also feels a strong inclination to protect Lisa, as they are good friends, and she fears that reporting the error may harm Lisa's career. Scenario 3: Nurse Johnson is assigned to administer medication to patients in a hospital. One day, while on duty, she notices that one of her patients is in severe pain and requires immediate attention. However, Nurse Johnson is feeling exhausted and overwhelmed due to working long hours without a break. Despite knowing her duty to provide timely care to the patient, Nurse Johnson decides to take a break and relax for a while, prioritizing her inclination to rest over her duty to attend to the patient's needs. 2. AUTONOMY vs HETERONOMY (freedom) I am only free when my will is determined autonomously, governed by the law I give myself Being Scenario 1: Autonomy vs. Heteronomy Sarah, a high school student, is given the freedom to choose her extracurricular activities. She decides to join the debate club because she enjoys public speaking and critical thinking. Her parents support her decision but let her make the choice independently. Sarah feels empowered and motivated by her ability to make her own decisions In contrast, Sarah's friend Emily is pressured by her parents to join the school choir despite not having much interest in singing. Her parents believe that being part of the choir will improve Emily's confidence and social skills. Emily feels obligated to obey her parents' wishes, even though she would prefer to explore other activities. Scenario 2 David, a college student, is faced with a difficult decides on about whether to cheat on an upcoming exam. Despite feeling overwhelmed by the pressure to perform well, David chooses not to cheat because he believes it is morally wrong. On the other hand, David's classmate, Tom, decides to cheat on the exam after being persuaded by his friends who argue that everyone else is doing it and that the consequences are minimal. 3. Categorical vs Hypothetical Imperatives (reason) Kant acknowledges two ways in which reason can command the will, two imperatives. Hypothetical Imperatives uses instrumental reason: " If i want X, I must do Y" Hypothetical Imperatives is always conditional. Categorical Imperatives is non-conditional. Situation 1 [categorical] A student wants to pass their exam. If the student wants to pass the exam, they must study diligently Scenario 2 [hypothetical] A person wants to lose weight. If the person wants to lose weight, they must exercise regularly and eat healthily. Scenario 3 [categorical] A nurse encounters a patient in the hospital who requires immediate medical attention. However, the nurse is unsure if she should assist the patient because it is her break time, and she wants to relax. Scenario 4 [ categorical] A nurse is assigned to administer medication to a patient However, the nurse mistakenly believes that she can skip certain safety protocols to save time. ROLE OF FREEDOM IN MORALITY Morality refers to the cultivation of virtue Virtue: the development of character traits so that choosing the good becomes the matter of habit But in order to be truly Virtues, a person must be set free to cultivate such virtue, or not. FREEDOM: THE FOUNDATION OF MORAL ACT Freedom is humans' greates quality, a reflection of our creator. The power rooted in: Reason and Will To Act or Not To Act To Do This or That To Perform Out of Responsibility Good and Evil are forged out from freedom. And that as a person reaches a higher level of freedom, he becomes more capable of higher levels of morality. However, the sinful person becomes a slave. The concept of Freedom is a central premise in Religious Morality, and Secular Culture greatly exalts freedom. FREEDOM AND FREE WILL Freedom is rooted in "reason and will", "to act or not to act", "to do this or that", and to perform deliberate actions on one's own responsibility is a premise in religious morality (i.e. Catholics). Since our secular culture greatly exalts freedom. Freewill "the power of acting without of the constraint necessity or fate" -Oxford Dictionary "the notional capacity or ability to choose between different possible courses of action unimpeded. Free will is closely linked to the concepts of moral responsibility, praise, culpability, sin, and other judgements which apply only to actions that are freely chosen." -Philosophical notion FREEDOM FREEWILL Refers to the ability to act according to one’s own will, without coercion or constraint. Often associated with external circumstances, such as legal rights or societal norms Can be limited by external factors, such as laws, regulations, or societal expectations. Implies, the absence of external restrictions on one’s actions Refers to the philosophical concept that individuals have the ability to choose their actions freely. Often associated with internal mental states, such as intentions, desires, and beliefs. Implies the ability to make choice that are not determined by external factors alone. Raises questions about determinism, the idea that all events, including human actions, are ultimately determined by causes to external to the will Reason and Will Difference Similarity Reason -the ability to think, understand, and form judgement based on logic -is often associated with intellect and rationality -more objective and impartial -faculty of the mind - Both involve conscious process and can be influenced by various factors - Both play a role in decision-making and guiding behavior Will -ability to make conscious choices -desire and motivation -more of an intentional process -influenced by emotions and desires Faculty of the soul/spirit -Both are considered important aspects of human nature in many philosophical and psychological theories FREEWILL AGAINST ALL ODDS "if man has freewill, then are we truly free?" Freewill in Philosophy VS Freewill in the Scientific Notion Freedom, Freewill and Chaos Freewill in the Scientific Notion Chaos Theory (Physics and Quantum Mechanics) interdisciplinary area of scientific study and branch of mathematics focused on underlying patterns and deterministic laws of dynamical systems that are highly sensitive to initial conditions, and were once thought to have completely random states of disorder and irregularities. Chaos Theory (Psychology) is a theory that explains events that seem unforeseeable and erratic on their surface but are controlled by deterministic explanations. The chaos theory definition is applied to nonlinear systems that are significantly impacted by the circumstances of their starting position. The theory explains that extremely small changes in the initial circumstances of a situation can result in extreme differences later on. Chaos Theory (Leyman's) describes the qualities of the point at which stability moves to instability or order moves to disorder. CHAOS THEORY: Butterfly Effect "one small occurrence can influence a much larger complex system" evokes the idea that a small butterfly flapping its wings could, hypothetically, cause a typhoon. Or it could not - the mind-boggling part of the butterfly effect is that it's virtually impossible to predict whether a small system will lead to chaotic behavior ETHICAL THEORIES I. Consequentalism Il. Moral Subjectivism III. Ethnocentricism IV. Social Contract Theory V. Feminist Ethics VI. Situation Ethics Vil.Divine Command Theory VIII. Natural Law Theory IX. Rawl's Theory of Justice X. Ethical Nursing Theories REASON AND IMPARTIALITY Reason and Impartiality are not absolute to a particular group of people, while Morality is absolute. REASON the capacity for consciously making sense of things, establishing and verifying facts, applying logic, changing or justifying practices, intitutions, and beliefs bassed on new or existing information (Kompridis, 2000) CONSEQUENTIALISM: Only the consequenecs, or outcomes, of actions matter morally. Acts are deemed to be morally right (or wrong) solely on the basis of their consequeces. e.g.: Lying (considered wrong) Consequentialism: "If lying is may help save a person's life, then lying is deemed to be the right thing to do." theoretical flaw: difficult; no one can predict the future; objectionable Principles of Consequentialism 1. Whether an act is right or wrong depends only on the results of that act; 2. The better consequences an act produces, the better or more right that act. MORAL SUBJECTIVISM Right and Wrong is determined by what YOU, the subject just happens to think or "FEEL" is right or wrong Theories under Moral Subjectivism A. Simple Subjectivism B. Individualist Subjectivism C. Moral Relativism D. Ideal Observer E. Ethical Egoism F. Utilitarianism G. Teleotonlogy H. Deontology I. Virtue Ethics A. Simple Subjectivism view that ethical statements reflect sentiments, personal preferences and feelings rather than objective facts B. Individual Subjectivism Individualist, a view put forward by Protagoras, saying that "there are as many distinct scales of good and evil as there are individuals in the world." Egoism, maintains that every human being ought to pursue what is in his or her self-interest inclusively. C. Moral Relativism or Ethical Relativism, view that "for a thing to be right, it must be approved by society", leading to the conclusion of different things are right for people in the different societies and different time periods D. Ideal Observer view that 'what is right is determined by the attidtudes that a hypothetical ideal observer"(a being who is perfectly rational, imaginative, and informed) E. Ethical Egoism Right and wrong is determined by what is in your self-interest. Or is it immoral to act contrary to your self-interest based on Psychological Egoism, that WE by nature, act selfishly. Egocentricism and Sociocentrism E1. Egocentricism -the common tendency to consider one's personal opinion. - "an egocentric thinker thinks or does not recognized or even entertain any other opinion; thinks that their opinion alone matters, and all other opinions fare less compared to his own" E2. Sociocentrism - when an entire community (not just an individual) or social group imposes its own worldview and thinks of it as an unquestionable. e.g Religious groups (Islam, Christians, and Jewish) Political Factions Postcolonial Mentality F. Utilitarianism a theory that holds that the best way to make moral decision is to look at the potential consequences of each available choices, then pick the option that either does most to increase happiness or does to increase suffering. G. Teleontology refers to the philosophical study of the nature and essence of teleology, which is the study of purpose or goal-directedness in nature. can be understood as the study of the purpose or ultimate goals behind things, particularly in the context of healthcare and nursing. It involves examining why certain healthcare practices are carried out and what they aim to achieve for the well-being of patients. H. Deleontology or Deontological Ethics is an approach that focuses on the rightness or wrongness of actions themselves, as opposed to the rightness or wrongness of the consequence of those actions I. Virtue Ethics is an excellent trait of character. Is a disposition, well entrenched in its possessor. emphasizes an individual's character as the key element of ethical element of ethical thinking. States that only good people can make good moral decision. Therefore, the best way to be moral is to constantly seek to improve oneself. Virtue ethics encourages nurses to embody virtues like empathy and kindness, which guide their actions and decisions Examples Compassionate Care: A nurse provides emotional support and comfort to a grieving family, demonstrating empathy and compassion. Honest Communication: A nurse is truthful and transparent in communication with patients and families, reflecting honesty as a virtue. Advocacy: A nurse advocates for a patient's needs, showing fairness and a commitment to justice. I1. Eudaimonism holds that the proper goal of human life is eudamonia (which can be variously translated as "happiness") and that this goal can be achieved by a lifetime of practicing arête (the virtues), in one's everyday activities, subject to the exercise of phronesis (practical wisdom) or dilemmas which might aruse. I2. Ethics of Care developed by Annette Baier (1987), is focused upon feminine mentality,wherein it is to exemplified by women such as: taking care of others, patience, ability to nurture, and self sacrifice, etc. I3. The Theory of Natural believe that every person is endowed with certain inalienable rights, such as right to life, right to property, right to liberty. Kant's Good Will and Sense of Duty to act out of sense of moral "obligation" or "duty" ETHNOCENTRISM -is the belief in the inherent superiority of one's own ethnic group or culture. It involves judging other cultures based on the standards and values of one's own culture, often leading to a biased perspective where one's own culture is seen as the "norm" or the standard by which all other cultures are measured. Ethnocentrism can result in prejudice, discrimination, and misunderstanding towards other cultures. Implications for Nursing Practice Cultural Imposition: Nurses may unintentionally impose their own cultural beliefs on patients, which can lead to misunderstandings and conflicts. For example, a nurse might assume that a patient's reluctance to accept a particular treatment is due to ignorance rather than cultural beliefs Barriers to Communication: Ethnocentrism can create barriers in communication between nurses and patients. When nurses view their cultural norms as superior, they may struggle to understand the perspectives of patients from different backgrounds, leading to ineffective communication and reduced trust. Impact on Patient Compliance: Patients who perceive that their cultural beliefs are not respected may be less likely to comply with medical advice or treatment plans. This non-compliance can result in poorer health outcomes and increased healthcare disparities among ethnocultural groups IV. SOCIAL CONTRACT THEORY posits that moral obligations arise from agreements among individuals in society. It suggests that ethical rules are those that rational individuals would agree to for mutual benefit. Application in Nursing in nursing, social contract theory can inform professional codes of conduct and ethical standards that nurses agree to uphold. Examples Professional Codes: Nurses adhere to professional codes that outline ethical responsibilities, such as respecting patient rights and maintaining professional boundaries. Teamwork: Nurses work collaboratively with other healthcare professionals based on agreed-upon roles and responsibilities. Patient Rights: Nurses respect and advocate for patient rights such as the right to refuse treatment, as part of their professional obligations. V. FEMINIST ETHICS a complex set of interrelated perspectives that emphasize interpersonal concerns such as caring, interdependence, and the ethical requirements of particular relationships. Such concerns are traditionally identified with women, but Feminist Ethics should not be thought of as a theory only for women. Feminist ethics can guide care that prioritizes empathy, nurturing, and the well-being of patients and their families. Examples Holistic Care: Nurses provide care that considers the emotional and social needs of patients, not just their physical health. Supportive Relationships: Nurses foster supportive relationships with patients and their families, emphasizing care and empathy Advocacy for Vulnerable Groups: Nurses advocate for the rights and needs of vulnerable patient groups, reflecting a commitment to social justice. VI. SITUATION ETHICS argues that ethical decisions should be made based on the unique circumstances of each situation, rather than adhering to fixed rules. Sițuation ethics can guide decisions that require flexibility and adaptation to individual patient needs. Examples: Emergency Situations: In emergency situations, nurses mayneed to act quickly without following standard protocols, prioritizing immediate patient needs. Cultural Sensitivity: Nurses adapt care practices to respect the cultural beliefs and values of diverse patients. End-of-Life Care: Nurses make decisions about end-of-life care based on the specific needs and wishes of the patient and their family. VII. DIVINE COMMAND THEORY (DCT) is a metaethical theory that posits that moral values and obligations are grounded in the commands of God. According to this theory, actions are morally right if they align with God's commands and morally wrong if they contradict them. This perspective asserts that morality is not based on human reasoning or societal norms but is derived from divine authority. Is higher than human act Key Features of DCT 1.God's Sovereignty: DCT emphasizes that God's will is the ultimate foundation for all moral principles. What God commands is inherently good, while what He forbids is inherently bad. 2. Objective Moral Standards: The theory asserts that moral truths exist independently of human opinions or cultural contexts. These truths are rooted in divine commands. 3. Moral Simplicity: Actions can be categorized as right or wrong based on their alignment with God's commands, making moral decision-making straightforward according to this framework. 4. Religious Texts as Guidance: Ethical guidance is derived from sacred texts, such as the Bible or the Qur'an, which provide the commandments and principles that followers are expected to uphold. 5. Absolute Moral Laws: Since God's commands are seen as unchanging, the moral laws derived from them are also considered fixed and universal. 6. Limitations on Autonomy: Adherents to DCT may find their personal freedoms constrained by divine dictates, emphasizing obedience to religious laws over individual preferences. Applications of DCT in Nursing: Guiding Ethical Decisions Nurses who subscribe to DCT may use their understanding of divine commands to guide their ethical decisions in clinical settings
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Skip to main content CloseBlackboard Learn NOMTHANDAZO DLADLA Activity Courses Calendar Messages Grades Tools Sign Out Privacy Terms Accessibility Menu Courses Skip to main content 2025_SOCIAL INTELLIGENCE 1 Course Faculty Ms. LINDI MANDA Instructor Details & Actions Course Description View the course description Progress Tracking On Class Collaborate Join session Attendance View your attendance Books & Tools View course & institution tools Course Content × LEARNING UNIT 1: INTRODUCTION TO SOCIAL INTELLIGENCE People cannot, not connect Introduction The Social intelligence (SI) study is geared towards equipping learners to acquire the ability to cope well with others and sharpen their interpersonal practical skills (situational awareness, presence, authenticity, clarity and empathy [S.P.A.C.E.]) in order to succeed effectively in various settings (Albrecht 1930). The holistic model - S.P.A.C.E. used in this study is for outlining, determining, and advancing SI at personal level, and it‘s shared to offer guidelines on using it as an effective diagnostic formula and developmental tool for professional and personal success. This is customized from Karl Albrecht‘s work on Social Intelligence. S.P.A.C.E. – As a different kind of smart refers to: S – Situational awareness: knowledge of, attentive to and wise about various contexts and the stimuli they exert and the reactions that arise from such stimuli P - Presence: the manner in which a person affects individuals or groups through physical appearance, mood and demeanour, and body language and how he/she occupies space in an environment A – Authenticity: honesty and sincerity C – Clarity: ability to express one‘s thoughts, opinions, ideas, and intentions clearly; comprehension of the power of languages as a medium of thought and expression; and to use language in ways that meet their needs E – Empathy: ability to be truly aware and considerate of other peoples by tuning their feelings to those of the affected persons. Some questions that arise out of all this are: 1. Where does the concept of social intelligence fit into the field of engineering? 2. How does it apply in an engineer‘s job? 3. How does it apply to the way people work together? 4. Does it apply to the way teams accomplish their missions, to the way employees serve clients, and/or the ways in which bosses and employees interact? 5. Does it apply more broadly across the ―society‖ that exists in every established organization? This module consists of the two parts: Topic 1: Introduction to Social Intelligence It offers a theoretical background to social intelligence in general Topic 2: Social Intelligence and Engineering A discussion of social intelligence broadly built around interactive activities for students to develop the relevant 21st century graduate‘s skills. Introduction to Social Intelligence While you‘re born with your own intelligence or IQ, Social Intelligence is mostly learned. It is considered as the capacity to know oneself, others and things around them. SI develops from experience with others and learning from occurrences, mishaps and successes in social settings. Simply, social intelligence can be regarded as what‘s known as ―tact‖ or ―common sense‖ or even ―street marts.‖ While societies put a huge focus on book smarts and IQ, what‘s often overlooked is that, people‘s lives are largely influenced by their relationships with one another. Mistakenly, many still believe that a measurement of one‘s smartness is through books. Contrary, research has revealed that true intelligence isn‘t only about books smart but also about street smarts. Along with this; it has also been determined that building strong social relationships is worth the effort because of various benefits including the following: · Good relationships are effective for a person because they help to boost their immune system and therefore, assist in combating diseases. · Whenever one has healthy relationships, they will always have to talk to and so, help them deal with major sources of stress, health problems and depression which can be associated to loneliness and poor relationships. · Individuals‘ daily lives are affected by the relationships they have with their significant others, such as boyfriends, spouse, children, parents, colleagues and friends. There are various perspectives on social intelligence and two dominant views are of psychometric and personality, of which are contrary on many crucial points, such as comparative assessment of individuals, but they later agree in recent work on the development of social intelligence (for reviews, see Greenspan, 1979; Greenspan, 1997). Nevertheless, that is beyond the scope of this module. Here, the concentration is on helping students develop as possible as they can, rather than turning them into SI‘s experts. 1.1 The Nature of Social Intelligence The origin of its definition is traced back in 1920 to the psychologist, Edward Thorndike who claimed that it is ―the ability to understand and manage men and women and girls, to act wisely in human relations.‖ Later in the 1930s Moss and Hunt argued that social intelligence is ―the ability to get along with others.‖ Along with this, Vernon in 1930s also described it as being ―reflected in the general ability to get along with people in general, social technique or ease in society, knowledge of social matters and susceptibility to stimuli from other members of a group, as well as insight into the temporary moods or underlying personality traits of strangers.‖ Thus, according to these authors, social intelligence bears both the cognitive features (the ability to understand people) and practical features (ability to deal with and respond towards them). However, social intelligence is often confused with various intelligences such as emotional intelligence, collective intelligence or group intelligence. Perhaps, this influenced the follow up work by Gardner in the 1980s which looked at the model of multiple intelligences with intrapersonal and interpersonal as part of them. Accordingly, he argued that ―social intelligence allows people to take advantage of the resources of others. We are finding that much of people‘s effective intelligence is, in a sense, outside the brain. This means, you can use intelligence for other people, if you know how to reach it and how to use it. Therefore, the best strategy is to mobilize other people around you.‖ Gardner purported that interpersonal intelligence covers the ability to read other people‘s moods, motives and other mental states; and intrapersonal includes the ability to access and assess one‘s own feelings and to draw on them to guide behaviour. He also viewed as the basis of emotional intelligence (EI) with a greater focus on cognition and understanding than feeling. According to Ford and Tisak, social intelligence (SI) has both convergent and divergent validity, as a better predictor of behavioural measure of social effectiveness than academic intelligence. A glaring common agreement is that SI is the ability to effectively plan and direct complicated social relationships and social realities in various environments. Honeywill suggests that it can also be regarded as is ―an aggregated measure of self and social-awareness, evolved social beliefs and attitudes and a capacity and appetite to manage complex social change.‖ Along this, Nicholas Humphrey claimed that SI defines human beings more than quantitative intelligence. In support, Gerdner indicated that SI is equivalent to interpersonal intelligence and also closely related to theory of mind. Combined proponents of SI agreed that it is distinct from general intelligence and may serve as a better predictor of behaviour. According to Zaccaro et al (1990) socially-intelligent individuals are aware of the social situation, including the problems and needs of others (social perceptiveness). They are also able to behave appropriately for different social situations (behavioral flexibility). Thus, these aspects can be seen through a) Social understanding and b) Situational-appropriate behaviour. Along with this, Kosmitzki and John described a socially intelligent person as the one who: · Understands people‘s thoughts, feelings and intentions well; · Is good at dealing with people; · Has extensive knowledge of the rules and norms in human relations; · Is good at taking the perspective of other people; · Adapts well in social situations; · Is warm and caring; and · Is open to new experiences, ideas and values. While embracing social intelligence, Salovey and Mayer in their work considered emotional intelligence as a part of social intelligence. According to them, it includes the ability to monitor feelings and emotions of themselves and others. It is the ability to distinguish between signals and use this information to manage thoughts and actions of others. Social intelligence is the ability to use emotional intelligence in social situations. It incorporates interaction with others and readiness to estimate the social situation around. However, Boyatzis and Sala purported that the problem in calling Social Intelligence as ‗intelligence‘ was to test it on the criteria of ‗intelligence‘. These researchers highlighted that, it had to be classified as an ‗intelligence‘, a concept should be: 1. Behaviourally observable 2. Related to biological and in particular neural-endocrine functioning. That is, each cluster should be differentiated as to the type of neural circuitry and endocrine system involved 3. Related to life and job outcomes 4. Sufficiently different from other personality constructs so that the concept adds value to understanding the human personality and behaviour 5. The measures of the concept, as a psychological construct, should satisfy the basic criteria for a sound measure, that is show convergent and discriminant validity. Accordingly, Goleman addressed this call by looking through biological research and focused on the neural endocrine functioning regards social intelligence. As a result, in his work he highlights that social intelligence is explains in terms of neurology and this fulfils Boyatsi‘s and Sala‘s need for social intelligence to qualify as an intelligence. Additionally, Albrecht expanded the research on multiple intelligences and identified that human beings have six basic dimension of intelligence. Among these, social intelligence is one of them, defined as ―Interacting successfully with others in various contexts‖, with a close term Emotional Intelligence defined as ―Self-insight and the ability to regulate or manage one‘s reactions to experience‖. In addition, Seal et al claimed that the term was defined as the behavioural manifestations of the interpersonal awareness of others‘ emotions, needs, thoughts, and perceptions as well as navigate the larger social environment and working with others. Goleman (2006) and Boyatzis and Goleman (2006) reclassified their array of competencies and clusters into two distinct aspects. The interpersonal clusters (social awareness and relationship management) were relabeled social intelligence (SI) competencies; and the intrapersonal clusters (self-awareness and self- management) were relabeled emotional intelligence(EI) competencies. The new term, emotional and social intelligence (ESI) helps to differentiate the behavioral manifestations of the intrapersonal awareness and management of emotions within the self (EI) from the behavioral manifestations of the interpersonal awareness of others’ emotions, needs, thoughts, and perceptions as well as navigate the larger social environment and working with others (SI). This integrated concept of ESI offers more than a convenient framework for describing human dispositions—it offers a theoretical structure for the organization of personality and linking it to a theory of action and job performance. This helped it get positioned as a competency as well. As, according to Boyatzis, a competency is an ―underlying characteristic of the person that leads to or causes effective or superior performance‖ therefore, an ESI competency got defined as an ability to recognize, understand, and use emotional information about oneself (EI) or others(SI) that leads to or causes effective or superior performance. The correlation of social and emotional intelligence approach is clearly reflected by Bar-On, who uses the concept of emotional and social intelligence. This model includes set of interrelated emotional and social competencies that determine how effectively we understand and express ourselves, how we understand and get along with other people and how we handle daily activities. In practice, they can complement each other as they complement to the abstract intelligence. Human being is a solid personality whose career is hardly separable from personal or family life. Emotional intelligence is essential for human life, because it helps to perceive, understand and manage emotions. It represents a personal, natural wisdom that allows him to live life joyfully, to overcome and solve everyday problems and achieve success. Social intelligence is the ability to relate to people, perceive social situations and properly interpret them and react accordingly. It is the ability to create harmonious interpersonal relationships and the ability to solve conflicts. One component cannot exist without the other. This definition can be elaborated to ―how people handle themselves and their relationships‖, according to Goleman, Boyatzis, & McKee. So, ESI is a set of competencies, or abilities, organized along two distinct aspect (emotional and social) in how a person: (a) is aware of himself/herself; (b) manages him/herself; (c) is aware of others; and (d) manages his/her relationships with others. Building upon and integrating the competency research, Goleman, Boyatzis, and McKee presented a model of ESI with 18 competencies arrayed in four clusters and two aspects. Researcher Shaun identified socially intelligent people as: · They have confidence in social circumstances. · They have and demonstrate a genuine interest in their fellow beings. · They are capable of adapting, understanding and responding effectively. · They express their emotions and feelings clearly and appropriately with assertiveness. · They have an awareness of the internal and external locus of control. Karl Albrecht, around 2009, elaborated the five major dimensions of social intelligence as situational radar, presence/bearing, authenticity, clarity and empathy (can be seen as an acronym SPACE). 1. Situational Radar (Awareness): the ability to read situations, understand the social context and choose behavioral strategies that are most likely to be successful 2. Presence: the external sense of one‘s self that others perceive: confidence, bearing self- respect, and self-worth. 3. Authenticity: the opposite of being phony. Authenticity is a way of behaving which engenders a perception that one is honest with one‘s self as well as others. 4. Clarity: the ability to express one‘s self clearly, use language effectively, explain concepts clearly, and persuade with ideas. 5. Empathy: the ability to create a sense of connectedness with others; to get them on your wavelength and invite them to move with and toward you. In that decade, the consistent aspects of social intelligence among all researches were: the knowledge of the social situations, accurate interpretation of the social situation and the skills to behave appropriately in that social situation. Hopkins and Bilimoria opined that to be considered socially intelligent one has to be good at human relationships. Crowne defined it as the ability to interact effectively with others in any social situation. Emmerling and Boyatzis describe social intelligence competency as the ability to be aware of, understand and act on emotional information about others that leads to effective performance. Thus, what was proposed by Thorndike during the first half of the 1900s was initially perceived similarly as a single concept by fellow researchers. However, later others began to see social intelligence as a set of two personal intelligences, divided into interpersonal and intrapersonal intelligences that include knowledge about oneself and others. Many scholars proposed a number of different ways to be socially intelligent. It has been thought of as the ability to accomplish interpersonal tasks and to act wisely in relationships. It has been seen as a capability that allows one to produce adequate behaviour for the purpose of achieving a desired goal. It is thought that SI involves being intelligent in relationships. Some researchers even believed that the social facets of intelligence may be as important as the cognitive aspects. However, most of them agreed that the Social Intelligence includes knowledge of the social situations and the skill to perceive and interpret the situations accurately, for leading one to successfully behave in the situation. In other words, it has always been seen as an ability to interact effectively with others. In an important research, Süd, Weis, & Seidel focused on more of a potential-based concept of SI, rather than behavior-based approaches and the broader concept of social competence (i.e., including both cognitive and non-cognitive abilities and skills). In the potential-based approach, SI encompasses only the cognitive abilities as necessary prerequisites for social competent behavior. Consequently, social competent behavior is part of the external criterion, not the construct. Social competent behavior, on the other hand, depends on cognitive (i.e., SI) and non-cognitive prerequisites (e.g., intentions, motivation, personality traits, values, norms, etc.). Thus, SI has been specified as a multidimensional cognitive ability construct that relies on an integrative model derived from a literature review. This model integrates both theoretical and operational definitions of SI. In its current version, the model distinguishes between the following cognitive ability domains and has been in part supported by data in a multitrait-multimethod (MTMM) study by Weis and Süd in 2007. So SI is about five qualities: Social understanding (SU) also social inference, social interpretation, or social judgment)represents the ability to understand social stimuli against the background of the given social situation. It also includes diversely labeled requirements such as the recognition of the mental states behind words, the comprehension of observed behaviors in the social context in which they occur, and the decoding of social cues. Social memory (SM) represents the ability to store and recall objectively given social information that can vary in complexity. The concept of SM was originally introduced by Moss and also appeared in works of Sternberg, Conway, Ketron, and Bernstein as memory for names and faces. Social perception (SP) represents the ability to perceive socially relevant information quickly in more or less complex situations. SP is distinguished from SU by only relying on objectively present information in order to exclude interpretative requirements. Social flexibility (SF) is the ability to produce as many and as diverse solutions or explanations as possible for a social situation or a social problem. The concept was originally introduced in Guilford‘s (1967) structure of human intellect model in the domain of divergent production of behavioural contents. Social knowledge (SK) includes knowledge of social matters, the individuals‘ fund of knowledge about the social world, or knowledge of the rules of etiquette. Unlike the remaining dimensions, SK highly depends on the social values of the environment and is not considered as a pure cognitive dimension. 1.2 Social Brain Goleman reveals that human beings have specific structures in their brains built to optimize relationships: · A spindle cell:- is the fastest acting neuron in our brain that guides our social decisions. Human brains contain more of these spindle cells than any other species. · Mirror neurons:- help us predict the behaviour of people around us by sub-consciously mimicking their movements. This helps us feel as they feel, move as they move, etc. · When a man gets a look from a woman he finds attractive, his brain secretes dopamine–a chemical that makes us feel pleasure. 1.3 Key elements of social intelligence: · Verbal fluency · Conversational skills · Knowledge of social roles and rules, as well as scripts · Effective listening skills · Understanding of how to cope well with others · Role playing · Social self-efficacy · Management skills · Intercultural and multicultural skills There‘s a lot going on behind one‘s words. While one speaks, the brain takes in micro- expressions, voice intonations, gestures and pheromones. 1.3.1 Micro-expressions: - are brief, involuntary facial expressions shown on the face of humans according to emotions experienced: · Usually occur in high-stakes situations, where people have something to lose or gain. · Occur when a person is consciously trying to conceal all signs of how they are feeling, or · When a person does not consciously know how they are feeling. · Unlike regular facial expressions, it is difficult/impossible to hide micro expression reactions. Micro-expressions cannot be controlled as they happen in a fraction of a second, but it is possible to capture someone's expressions with a high speed camera and replay them at much slower speeds. Micro-expressions express the seven universal emotions: disgust, anger, fear, sadness, happiness, contempt, and surprise. 1.3.2Voice intonations: · is the variation of pitch when one speaks (variation of levels we speak with is crucial in how we express ourselves) · one of the elements of linguistic prosody · the most important element of accent · helps to craft music of the language · it also helps the listener to follow the nature of communication Gestures and pheromones: - Pheromones give you the edge with attraction. People perceive all sorts of interesting things about one another through olfaction. It feels pretty normal – when we want something we take it, right? I‘m feeling thirsty; I‘ll grab a drink. I‘m hungry; I‘ll pick-up a snack. But you know what? This isn‘t what you should do when you desire a partner. The foundation of pick-up or game is ACQUISITION—the NEED to ACQUIRE a girl or man. This is the absolute, unquestioned and accepted law of game. The whole pick-up framework is built upon this. Simply, they are stimuli that elicit a reaction. Accordingly, people who have high SI have a greater awareness of their proto- conversations. 1.3.3 The Proto-conversation Goleman identifies two aspects of proto-conversations: Social Awareness: Your response to others (the manner in which you do so is crucial) Primal Empathy: Sensing other other‘s feelings and putting yourself in theirshoes Attunement: Listening with full receptivity Empathic Accuracy: Understanding others‘ thoughts and intentions Social Cognition: Understanding the social world and the working of a webof relationships Social Facility: Knowing how to have smooth, effective interactions Synchrony: Interacting smoothly Self-presentation: Knowing how you come across Influence: Shaping the outcome of social interactions Concern: Caring about others‘ needs 1.3.4 Your Social Triggers Social awareness is the capability to reckon that people and places trigger different emotions and this affects our ability to connect. Think about a time you felt excited and energized by an interaction. Now think of a time when you felt drained and defeated after an interaction. Along this, Goleman presents a theory on how our brain processes social interactions: The Low Road is our instinctual, emotion-based way we process interactions. It‘s how we read body-language, facial expressions and then formulate gut feelings about people. The High Road is our logical, critical thinking part of an interaction. We use the high road to communicate, tell stories and make connections. Why are these important? The Low Road guides our gut feelings and instincts. For example, if people didn‘t come to your birthday parties as a kid, you might feel a pang of anxiety when thinking about your own birthday as an adult–even if you have plenty of friends who would attend. Your High Road tells you that you are a grown up and things have changed, but your Low Road still gives you social anxiety. I call these social triggers. You should be aware of your unconscious social triggers to help you make relationship decisions. Knowing your Low Road social triggers helps your High Road function. Here‘s how you can identify yours: What kinds of social interactions do you dread? Who do you feel anxious hanging out with? When do you feel you can‘t be yourself? 1.3.5 Your Secure Base Whether you are a cheerful extrovert or a quiet introvert, everyone needs space and a place to recharge. Goleman suggests that‘s a ―secure base.‖ This is a ritual place or an activity that helps one process emotions and occurrences. A secure base is helpful for two main reasons. 1. It gives one a place to recharge before interactions so they don‘t get burnt out. 2. It helps one process and learn from each social encounter. 3. You can improve your Social Intelligence, you just need to prioritize it. Broken Bonds One of the biggest pitfalls in social intelligence is a lack of empathy. Goleman calls these Broken person treats Bonds. Philosopher Martin Buber coined the idea of the ―I-It‖ connection which happens when one another like an object as opposed to a human being. Imagine you have just lost a family member. You get a phone call from a friend offering condolences. Immediately you sense the obligation of the caller. They are distracted, you can hear the typing of keys in the background. Their wishes are cold, memorized and insincere. The call Case study: Cynthia receives an email from her friend, Joyce, every 60 days to grab lunch. Joyce‘s emails are always similar. When Cynthia realized the similarity in the emails, she started to think of herself as Joyce‘s ―calendar alert‖ that Joyce had set-up. Cynthia went low thinking as merely an item on Joyce‘s to do list. Cynthia analyzed that Joyce felt she ‗should‘ do lunch to keep in touch. But this led to their lunches to be perfunctory, predictable and boring to Cynthia. So, Cynthia stopped saying yes to grabbing lunch with her friend. · Don‘t interact because you feel that you ‗should.‘ · Say no to obligations if you can. · Interact with empathy or don‘t interact at all. 2. Positively Infectious When someone smiles at you, it‘s hard not to smile back. The same goes for other facial expressions. When your friend is sad and begins to tear up, your own eyes will often get moist. Why? These are your mirror neurons in action–part of your Low Road response to people. ―Hang out with people whose moods you want to catch. ―If moods are catching, gravitate towards people who will infect you with the good ones‖ 3. Adopt to Adapt Empathy works in such a way that one‘s Low Road automatically mirrors the people around them. Our brain copies the people around us, so we feel as they feel. This in turn helps us understand them, where they are coming from and even be better at predicting their reactions. ―Many paths of the low road run through mirror neurons. The neurons activate in a person based on something that is experienced by another person in the same way is experienced by the person himself. Whether pain (or pleasure) is anticipated or seen in another, the same neuron is activated.‖ makes you feel worse, not better.-Goleman, 41 4. Beware the Dark Triad Goleman shares the dark triad of people: · The narcissistic personality is when someone has an inflated view of themselves, a huge ego and a sense of entitlement. · The Machiavellian personality is when someone is manipulative and consistently exploits the people around them. · The psychopath personality is someone who is impulsive, remorselessness and extremely selfish. Goleman summarizes the dark triad motto as: Others exist to adore me. 5. Mindblind Mindblind is the inability to sense what is happening in the mind of someone else. The key to mindsight is compassion. ―In short, self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection – or compassionate action.‖ – Goleman, 54 Goleman claims that people are wired for altruism. People are inherently good. However, sometimes they forget how good it makes them feel to be good. Dr. Baron-Cohen devised something called the Empathy Quotient. This is a quiz to test your empathy levels. While he devised the test for adults on the Aspergers or Autism Spectrum, but this quiz has been found to be very helpful. 6. A People Prescription ―The most striking finding on relationships and physical health is that socially integrated people, those who are married, have close family and friends, belong to social and religious groups, and participate widely in these networks, recover more quickly from disease and live longer. Roughly eighteen studies show a strong connection between social connectivity and mortality.‖ – Goleman, 247. 1.3.6 Synthesis of ways to develop your social intelligence: How to develop social intelligence? According to Goleman ―friends make you healthy;‖ healthy happy life is positive relationships. Your partner, friends, colleagues and children, support your soul as well as our immune system. This has been realized through studies that have found that kinds words, physical touch, a song from childhood improve the vital signs of the sick and even fatally ill. Therefore, investing in your relationships is worth the effort. Simply put, following are ways in which you can develop your social intelligence: · Willingness and dedication to learn · Paying more attention to social happenings around you · Develop yourself to be a better speaker · Networking · Try to listen more to others (active listening) · Inquisitiveness to know more about social situations · Learn more about your own behaviour · Acquire knowledge on social successes and failures 1.3.7 Let’s look at the kinds of smart for you to be to figure that out and answer: Gardner, a developmental psychologist and Harvard professor name, developed in the 80s and 90s. In his book Frames of Mind: The Theory of Multiple Intelligences, Gardner developed the approach that intelligence is spectrum composed of different kinds of minds and therefore people learn, remember, and understand in different ways. He initially listed 7 types of intelligences, and later added the 8th (naturalist). This is what it looks like: 1. Visual-Spatial Intelligence People who are strong in visual-spatial intelligence are good at visualizing things. These individuals are often good with directions as well as maps, charts, videos, and pictures. Strengths Visual and spatial judgment Characteristics People with visual-spatial intelligence: · Read and write for enjoyment · Are good at putting puzzles together · Interpret pictures, graphs, and charts well · Enjoy drawing, painting, and the visual arts · Recognize patterns easily Potential Career Choices If you're strong in visual-spatial intelligence, good career choices for you are: · Architect · Artist · Engineer 2. Linguistic-Verbal Intelligence People who are strong in linguistic-verbal intelligence are able to use words well, both when writing and speaking. These individuals are typically very good at writing stories, memorizing information, and reading.1 Strengths Words, language, and writing Characteristics People with linguistic-verbal intelligence: · Remember written and spoken information · Enjoy reading and writing · Debate or give persuasive speeches · Are able to explain things well · Use humour when telling stories Potential Career Choices If you're strong in linguistic-verbal intelligence, good career choices for you are: · Writer/journalist · Lawyer · Teacher 3. Logical-Mathematical Intelligence People who are strong in logical-mathematical intelligence are good at reasoning, recognizing patterns, and logically analyzing problems. These individuals tend to think conceptually about numbers, relationships, and patterns.4 Strengths Analyzing problems and mathematical operations Characteristics People with logical-mathematical intelligence: · Have excellent problem-solving skills · Enjoy thinking about abstract ideas · Like conducting scientific experiments · Can solve complex computations Potential Career Choices If you're strong in logical-mathematical intelligence, good career choices for you are: · Scientist · Mathematician · Computer programmer · Engineer · Accountant 4. Bodily-Kinesthetic Intelligence Those who have high bodily-kinesthetic intelligence are said to be good at body movement, performing actions, and physical control. People who are strong in this area tend to have excellent hand-eye coordination and dexterity. Strengths Physical movement, motor control Characteristics People with bodily-kinesthetic intelligence: · Are skilled at dancing and sports · Enjoy creating things with his or her hands · Have excellent physical coordination · Remember by doing, rather than hearing or seeing Potential Career Choices If you're strong in bodily-kinesthetic intelligence, good career choices for you are: · Dancer · Builder · Sculptor · Actor 5. Musical Intelligence People who have strong musical intelligence are good at thinking in patterns, rhythms, and sounds. They have a strong appreciation for music and are often good at musical composition and performance. Strengths Rhythm and music Characteristics People with musical intelligence: · Enjoy singing and playing musical instruments · Recognize musical patterns and tones easily · Remember songs and melodies · Have a rich understanding of musical structure, rhythm, and notes Potential Career Choices If you're strong in musical intelligence, good career choices for you are: · Musician · Composer · Singer · Music teacher · Conductor 6. Interpersonal Intelligence Those who have strong interpersonal intelligence are good at understanding and interacting with other people. These individuals are skilled at assessing the emotions, motivations, desires, and intentions of those around them. Strengths Understanding and relating to other people Characteristics People with interpersonal intelligence: · Communicate well verbally · Are skilled at nonverbal communication · See situations from different perspectives · Create positive relationships with others · Resolve conflicts in group settings Potential Career Choices If you're strong in interpersonal intelligence, good career choices for you are: · Psychologist · Philosopher · Counselor · Salesperson · Politician 7. Intrapersonal Intelligence Individuals who are strong in intrapersonal intelligence are good at being aware of their own emotional states, feelings, and motivations. They tend to enjoy self-reflection and analysis, including daydreaming, exploring relationships with others, and assessing their personal strengths. Strengths Introspection and self-reflection Characteristics People with intrapersonal intelligence: · Analyze their strengths and weaknesses well · Enjoy analyzing theories and ideas · Have excellent self-awareness · Understand the basis for his or her own motivations and feelings Potential Career Choices If you're strong in intrapersonal intelligence, good career choices for you are: · Philosopher · Writer · Theorist · Scientist 8. Naturalistic Intelligence Naturalistic is the most recent addition to Gardner‘s theory and has been met with more resistance than his original seven intelligences. According to Gardner, individuals who are high in this type of intelligence are more in tune with nature and are often interested in nurturing, exploring the environment, and learning about other species. These individuals are said to be highly aware of even subtle changes to their environments. Strengths Finding patterns and relationships to nature Characteristics People with naturalistic intelligence: · Are interested in subjects such as botany, biology, and zoology · Categorize and catalog information easily · Enjoy camping, gardening, hiking, and exploring the outdoors · Dislikes learning unfamiliar topics that have no connection to nature Potential Career Choices If you're strong in naturalistic intelligence, good career choices for you are: · Biologist · Conservationist · Gardener · Farmer Some questions to address on your own are: What are you smart on? What evidence do you have that made you reach that decision? What do others say aboutyour smart/s? Topic 2: Social Intelligence in relation to Engineering Introduction Internationally it has been witnessed that engineering students need more skills than engineering education. Competitive graduates require relevant skills that has honed them to be dynamic and function effectively in the workplace and society. Lack of Social Intelligence skills, also known as Social Intelligence quotient (SI) skills in students affect their performance and has been regarded to be leading to higher drop-out rates and poor quality of the engineering. Recent literature emphasizes a need for engineering to integrate necessary non-engineering skills such as SI and emotional intelligence (EI) skills. These two are closely related and tend to be confused. However, there’s a thin line between them. Research, professional bodies and experts have identified that the graduate engineer requires many skills and a great deal of knowledge when entering the workforce. Crucial elements such as interpersonal skills, as well as teamwork and a strong sense of motivation are regarded to be particularly relevant in this era of globalization, occurring in a dynamic speed and dictates environment in which the modern engineer must interact. Real Engineering and RealLife The heavy traditionalism of many courses have the perspective of teaching only real engineering especially, defining and isolating problems and achieving technical solutions. Exposure to this culture of traditionalist engineering education not only discourages reflection, but also generates future engineers who both lack and do not appreciate the value of the skills of reflection. Along with that, do engineering studies actively discourage the ESI factor by the very nature of the traditionalist style of teaching in this field? Such traditionalist teaching imparts engineering as a discipline rather than as a career. The Evolution of EngineeringEducation Overtime, engineering has progressively become less and less of a stand-alone subject. Other disciplines have influenced and became increasingly integrated in engineering curricula in order to increase the sharpness of a university‘s graduates, thereby responding to industry demands, e.g. management, business strategy, marketing, philosophy, communication, ethics, environmentalism, sustainability, etc. Engineers‘ attitudes to the soft skills area, incorporating people, ideas and self- reflection, have to be tackled at a fundamental level. Universities along employers have identified necessary skills that need to be integrated into the curricula. These are complemented with abilities that are valued by both universities and particularly employers, and they include some of the following: · Self- and context-awareness. · Decision-making and action planning. · Research and analysis. · Communication skills. · Critical reflection. · Problem solving · Creativity Cognisant of the fact that, the above-mentioned soft skills are part of engineering profession (engineering skills necessary in the fields of engineering) these characteristics can be effectively incorporated as parts of the elements of SI/ESI. These are subjects in humanities that have been regarded to play an active role in the education of future engineers who can reflect and display sensitivity to both individuals and society. Create the Future Socially intelligent engineers have the opportunity to manifest future changes and actively create the future. Indeed, Cooper and Sawaf state that: ... successfully intelligent leaders and managers continually question many of the assumptions that others accept ... [and] they challenge it perceiving the deeper risks and limitations, and in many cases find ways to transcend it ... They know the future is not something we wait for; it is something we must actively help create. And emotional intelligence plays a vital role. Social intelligence Unit 1
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