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Professional
someone who (1) has a habit of putting the community's interest above their own, (2) has special skills, and (3) holds himself and his peers to an ethical code
Standard
an established requirement, a principle by which something can be judged
Creed
a formal system of belief intended to guide someone's actions
Military Bearing
How those in uniform carry themselves; includes physical posture, mental attitude, how faithfully customs and courtesies are rendered, etc.
First-Line Supervisor
A leader who oversees entry-level people, the lowest ranking member of a leadership staff
Responsibilities of the NCO
Epitomize the Core Values, Guide Instruct and Mentor, Support the Leader, Reward People, Correct People, Career Counsel, and Keep Learning
Technically Ready, Physically Ready, and Mentally Ready
Air Forces Three Requirements for NCO Readiness
Servant Leadership
the form of leadership wear the leader sees himself or herself primarily as the servant of the team
Coaching
is the process through which leaders try to solve performance problems and develop their people
the goal of coaching
To help the coachee reach a higher level of success
Open-Ended Question
a question that requires more than a "yes" or "no"
Supervise
means to observe and direct people in the fulfillment of the mission
Punishment
a negative consequence
Constructive Discipline
a learning process that provides an opportunity for positive growth
Motivation
is the reason for action and is that which gives purpose and direction to a behavior; it is your "why"
Intrinsic Rewards
are motivators at work within you
Extrinsic Rewards
are motivators at work outside of you
Strategic, Operational, Tactical Arenas
The three leadership arenas
Command Intent
is the leader's concise expression of purpose
Desired-End State
What a leader hopes to achieve; what the world will look like when the goal has been ment
Initiative
is the ability to make sound judgments and act independently
Dissent
To express an opinion that differs from the official view
The Seven Needs of a Team
Common goals, Leadership, Involvement from All, Good Morale, Open Communication, Mutual Respect, and Ways to resolve Conflict
Critical Thinking
is a self-guided, self-disciplined thinking which attempts to reason at a highest level of quality in a fair-minded way; is a habit of being guided by universal values of logic and a deep respect for truth
Clarity
calls for critical thinkers to express their ideas such that people know exactly what thoughts are racing through their brains
Accuracy
demands that critical thinkers express their ideas such that people will know exactly what thoughts are racing through their brains
Precision
means what they say and say what they mean
Relevance
calls for the support claims to advance the overall argument
Depth
the willingness to examine every imaginable complexity or factor bearing on an issue
Breadth
concerns how far across either side he or she is willing to look when considering an issue
Logic
what an argument is called when one point supports the next and the conclusions flow natural
Big Picture Thinking
is the practice of stepping back from an issue or problem so as to make more of it in
Focused Thinking
is the practice of intensely studying an issue, trying to see it clearly, and not becoming distracted by other issues that are somewhat related to, but different from, the specific question at hand
Realistic Thinking
is an approach where the leader tries to see the world for how it actually is, not what we may wish it to be
Shared Thinking
involves valuing the thoughts and ideas of others
Synergy
the belief that the team is greater than the sum of its parts
Emotional Insecurity
the biggest obstacle to shared thinking
Logical Fallacy
is an error of reasoning
Fallacy
a mistake in logic; bad reasoning that corrupts a line of thoughts
Intellectual Honesty
honesty in the acquisition, analysis, and transmission, of ideas
Creative Thinking
is concentration plus imagination
Status Quo
the existing state of fairs; the way something has always been done
Left Brain Thinking
Analysis, logic, science, math
Right Brain Thinking
Emotions, intuition, art, creativity
Flowcharts
are simply visual representations of the major steps in a process
Widget
A fake, universal name for the thing an organization makes
Learning Objective
describes what a student should know, feel, or be able to do at the end of the lesson
Lecture
is an oral presentation of information, concepts, or principles that will lead students toward fulfillment of a learning objective
Guided Discussion
is an instructor-controlled group process in which students share information and experiences to achieve a learning objective
Demonstration-Performance
is a process-driven approach to training that is used when students need to physically practice new skills
Experiential Learning
is an umbrella term covering games, role-playing, hands-on-activities, service projects, problem-solving challenges and more
Simulation
seeks to replicate the conditions of a job as realistically as possible
Evaluation
is an attempt to check whether each student fulfilled the learning objectives
Personality
is the sum of the thoughts, feelings, and behaviors that make someone unique
"Nature vs Nurture"
asks whether it is inborn qualities or personal experiences that shape who you are
Tabula Rosa
Latin for "blank slate"
The Blank Slate Theory
states that every newborn baby is born as if their mind were a blank slate onto which they right thoughts and experiences
The Birth Order Theory
contends that a person's rank within their family can have an effect on their personality and intelligence
Charisma
"is the sparkle in people that money can't buy. It's an invisible energy with visible effects."
The Johari Window
is a tool for exploring our self-perception
The Myers-Briggs Type Indicator (MBTI)
merely attempts to describe our different flavors of personality
Maslow's Hierarchy of Needs
the basic theory that says individuals are motivated by unfulfilled needs
Defense Mechanisms
activate to protect us from psychological injury
Displacement
occurs when someone redirects feelings about something onto something less threatening
Projection
is the act of takings one's own unacknowledged thoughts or feelings and and falsely attributing them to something else
Rationalization
is when someone devises reassuring or self-serving explanations for their behavior
Intellectualize
a person tries to remove the emotional side of a situation and instead examines their problem in a excessively abstract way
Denial
is a mechanism in which a person fails to acknowledge facts that should be apparent to others
Suppression
is when a person knows they have anxieties or problems, but they set them aside, choosing not to even thing about them
Withdrawal
entitles removing one's self from events, people, things, etc., that bring to mind painful thoughts and feelings
Conflict
is a disagreement through which individuals perceive a threat to their needs, interests, or concerns
Avoidance
occurs when leaders recognize conflict exists but they choose not to engage the situation
Denial
is when a leader refuses to acknowledge the conflict exists
Concession
when one party yields a right or benefit in hopes that the other will yield an equivalent right of benefit
Compromise
is an attempt to create a win/win situation
The Zero-Game Sum
sees conflict in only win/lose terms
Mediation
is an attempt to resolve conflict by using a third party to facilitate a solution
Prejudice
means to pre-judge someone
Retaliation
is when someone seeks revenge against someone who objects to harassment or discrimination
People
make the organization
Emotional Intelligence
is the intelligent use of of your emotions by making your emotions work for you by using them to help guide your behavior and thinking in way that will enhance your results
Self-Awareness
being aware of our mood and thoughts about that mood
Appraisals
"all the different impressions, interpretations, evaluations, and expectations, you have about yourself, people, and situations"
Self-Fulfilled Prophecy
occurs when your prediction or expectation leads to your fears or hopes becoming real
Managing Emotions
means managing your emotions
Solemnity
the quality of being serious and dignified
Inner Dialogue
talking to yourself
Automatic Thoughts
"thoughts that spontaneously pop put"
Motivational Self-Statements
are simple expressions of belief in oneself
Mental Imagery
picturing yourself in a situation
Flow
is the feeling people enjoy when they are so absorbed in a task that they forget about all of their worries
Empathy
is understanding, being aware of, and being sensitive to the feelings, thoughts, and experiences of another
Interpersonal Skill
involves developing and maintaining positive relationships with others
Transformation Leadership
in which a person strives to heighten the motivation and morality of himself and his followers
Transaction Leadership
in which an exchange takes place between a leader and follower
Idealized Influence
refers to a the leader's principles and standards having the power to attract followers
Inspirational Motivation
describes leaders who "communicate high expectations to followers, inspiring them to become committed to and a part of the shared vision in an organization"
"Yes" Man
a follower who is overly-eager to please his or her leader without truly thinking things through. always reply yes to every question, statement, or request of the leader, even if the follower knows the leader is wrong
Individualized Consideration
describes leaders who are supportive of followers, listen closely to them, an acknowledge their unique needs
Contingent
occurring only when certain conditions are met