Group Dynamics Chapter 1-6 Test

Groups are defined by all of the following characteristics except:

Members of the group are dependent on one another to achieve individual goals

According to the textbook, which of the following is not a way teams are used by organizations?

To discipline employees

The use of teams by organizations is increasing because:

Jobs are becoming more complex and interdependent

Which of the following is not a type of work team as identified by Sundstrom?

Executive teams

According to the social facilitation effect, a person will run _____ when _____.

faster; other people are around

In order to function correctly, the scientific management approach requires that:

Managers think and control and workers act

The influence of positive psychology on the study of teams may mean an alternative definition of:

What makes a team effective

True/False: Quality circles are a type of team found in Japan

True

True/False: An important distinction of teams from groups is how often they work

False

True/False: The teamwork movement started because workers felt they were being treated unfairly

False

Team success is more than just completed a task successfully because:

Developing team skills for the future is an important part of teamwork

Conscientious team members are good to have because they are:

Task and goal-focused

Teams are typically better than the sum of individual efforts for tasks that:

Generate a solution representative of the team's product

Which of the below factors is not related to success in factory production and engineering research and development teams?

External time pressure and deadlines

The main reason researchers have found different results when looking at characteristics of successful teams is:

They have studied different types of teams

According to the positive psychology perspective on teams, team learning is supported by:

Reflexivity

Research on quality circles suggest they:

Are not effective

True/False: Using teams is not always the best strategy for accomplishing a task

True

True/False: Feedback from the organization is key to team success

True

True/False: Organizations find switching from traditional work systems to teamwork is very easy

False

The project development perspective suggests that early on the team works on:

Making sure members know what their roles are

According to the punctuated equilibrium model, teams should focus on task strategy at:

Continually, as members work together

Which of the following statements about the stages of group development is FALSE?

Groups go through a storming or conflict stage after they have completed most of their work

Whereas group development theories are focused on _______ groups, an alternative view based on characteristics of projects rather than on development of group processes is based on research on ______.

Therapy; work teams

Group socialization refers to a process by which:

a person becomes a member of a group

Which of the following is FALSE about "Flash" teams?

Socialization does not occur in these teams because they change so quickly

Team norms are valuable because they:

Help to define what is appropriate behavior by team members

In the Hawthorne studies of teamwork, group norms:

Controlled the amount of work people performed

True/False: The most basic type of hidden agenda relates to interpersonal conflicts

False

True/False: Team goals are effective when they are created by an objective outsider, such as the team's leader

False

Teams evaluate their ability to succeed by:

Examining their personal resources and ability to work together

The reduction of individual contributions when people work in groups rather than alone refers to:

Social loafing

Teams with higher collective ______ have higher levels of motivation to perform, greater staying power when they encounter setbacks, and improved performance

Efficacy

Which of the following is NOT characteristic of more cohesive groups?

Weak norms

Role problems such as conflict and ambiguity can result in all of the following EXCEPT:

Increased performance

Which of the following is an example of a task-related behavior?

Giving ideas and advice regarding a work assignment

In an airline flight crew, an understanding of the different roles of crew members refers to its:

Mental model

True/False: The "sucker effect" occurs when people feel they are not valued by the team

False

True/False: For project teams, role problems often appear to worsen near the end of the project

True

True/False: Task support increases group cohesion and helps motivated team members

False

Which of the following is NOT a major reason why people act competitively in teams?

Differences in team size

Someone who is concerned with both personal success and group success is called a(n):

Cooperator

Which of the following is NOT true regarding why competition within a team often hurts performance?

It strengthens team cohesion

In Sherif's (1966) classic study of boys at summer camp, intergroup competition resulted in:

Prejudice toward the opposing group

Competition is useful for teams when:

The competition is with teams from other organizations.

True/False: Participants in face-to-face teams have more difficulty building trust than those in virtual teams

False

True/False: One way to encourage cooperation is to emphasize individual rewards

False

True/False: The Abilene paradox is an example of a problem of too much cooperation

True

Imagine a team that has to decide how to launch a new product in a global market, which requires exchanging information with members from many different parts of the world. What type of reward system would be best for such a team?

Cooperative

Cooperation is more important when tasks are:

Ambiguous, complex, or changing

A team that spends much more of its time talking about information that members are already believe or agree upon is committing:

A confirmation bias

Which of the following is TRUE regarding gender and communication in groups?

Masculine and feminine styles are used by both sexes

True/False: Teams tend to share new and unique information while failing to review shared knowledge

False

Trust building is facilitated by all of the following EXECPT:

Membership turnover

_____ is the perception that members are free to take interpersonal risks and express their thoughts and feelings without fear of the consequences

Psychological safety

Defensive communication climates in groups tend to:

Exert control

True/False: A false dichotomy is the failure to see both sides of a situation

False

Which of the following component of emotional intelligence refers to the ability to respond to others' emotions with respect and concern?

Relationship management

When asking questions at a team meeting, the leader should:

Ask questions of the entire team whenever possible

Distributing minutes of a meeting helps:

Keep members accountable for assigned tasks