The process used by I-O psychologists to develop an understanding of a job by identifying the duties of the job and the KSAOs required to perform the job is called a(n)
Job analysis
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Tests that ask questions directly about the candidate's past honesty behavior as well as attitudes toward various behaviors, such as employee theft, can be best described as
Overt integrity tests
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Measures of general mental ability do not always guarantee success on the job because...
Some jobs also require physical strength and interpersonal skills.
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The Hawthorne Studies led to the dramatic discovery that
Workers' attitudes play a role in productivity.
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In recent studies __________________ stressors been shown to have positive relationships with job satisfaction and organizational commitment.
Challenge-Related
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Mental ability refers to a person's
Capacity to reason, plan, and solve problems
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A person who does not have a great need for other people's approval is described as having a low
Affiliation need
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Coronary-prone personality is also known as
Type A personality
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Which approach attempts to show that leaders possess certain characteristics that non-leaders do not?
Trait
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A system perspective explains accidents as a result of
Active and latent failures
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The number of patients a medical intern treated in one day would be measured by _____ measures.
Objective
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Questionnaires that assess an individual's Organizational Citizenship Behavior (OCB) assess
Altruism and generalized compliance
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The main distinction between the Army Alpha and the Army Beta is...
The Army Alpha was administered to literate recruits, while the Army Beta was administered to illiterate recruits
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Human factors is related to and draws on theories and concepts from which of the following disciplines?
All of the above
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The type of stress that motivates individuals to work hard and meet goals is called
Eustress
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The Time and Motion studies involved all the following except
Investigating employee attitudes about the length of the work week
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Who is known for attributing the crash landing of the B-17 bombers to design error rather than a human error?
Alphonse Chapanis
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Which theory states that subordinates are categorized into either "in-groups" or "out-groups"?
LMX theory
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Cameron is asked during an interview to explain how she would handle a particular situation while on the job. Cameron is most likely taking part in a(n)
Situational interview
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All of the following are behavioral consequences of stress except
Fatigue
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Leading with integrity and genuineness and not projecting an artificial persona refers to ...
Authentic leadership
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Tests used to eliminate candidates who are clearly unsuitable for employment are referred to as
Screen out tests
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Role ambiguity and interpersonal conflict are examples of
Psychological stressors
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When a rater avoids choosing an extreme score, _____ error may occur.
Central tendency
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In the behavioral approach to leadership, consideration is also referred to as...
Interpersonal orientation
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Which of the following is not one of the stages of the General Adaptation Syndrome (GAS)?
Reflective
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According to the textbook, when people were asked the question: "If you were to get enough money to live as comfortably as you would like for the rest of your life, would you continue to work or would you stop working?" a majority people reported that
They would continue working.
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All of the following are dimensions included in Hofstede's theory of culture except.
Inferior versus superior
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Which of the Big 5 personality traits is not positively associated with leader emergence?
Agreeableness
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Which of the following types of justice focuses on the fairness of outcomes related to decisions made in the organization?
Distributive
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Which type of leadership has a tendency to arise after a crisis or emergency situation?
Charismatic
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Which of the following is an example of a tertiary intervention?
An employee seeks career counseling at work
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The "in-basket" technique is a type of
Assessment center method
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According to the text, research designs in I-O psychology can be broken down into three basic types:
Experimental, quasi-experimental, non experimental
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A cognitive ability test that uses 50 items to assess verbal, numerical, and spatial abilities is known as the
Wonderlic Personnel Test
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A restaurant waiter has to wait on an extremely rude customer. The waiter maintains a smile and calm tone of voice even though the customer becomes ruder. This is an example of
Surface acting
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Melanie takes a test in his Industrial-Organizational Psychology class. Her score will most reflect her:
Declarative knowledge
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Observational design and survey design are two types of ...
Non-experiment
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Understanding how to perform a task is called:
Procedural knowledge
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The acronym "KSAO" stands for
Knowledge, skills, abilities, and other characteristics
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The Big 5 personality dimension that best predicts the success of expatriates is
Openness
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If a researcher wants to examine whether a test is reliable over a reasonable time period, he or she might
Administer the test to the same people at two different points in time and calculate a correlation coefficient between the scores taken at time one and the scores taken at time two
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Dr. Duran, an I-O psychologist, found that as job satisfaction increases, employee absenteeism decreases. This is an example of a ____________ relationship.
Negative
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Professor Wee hypothesizes that a person's intelligence will determine how well the person will perform on the job. In this example, intelligence is the
Predictor
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According to the textbook, at least part of the way to prevent counterproductive work behavior (CWB) is in: