key terms of business studies
Entrepreneur
an individual who has the idea for a new business, starts it up and carries most of the risks but benefits from the rewards
Customer
an individual consumer or organisation that purchases goods and services from a business
Consumer
an individual who purchases goods and services for personal use
Consumer goods
the physical and tangible goods sold to consumers that are not intended for resale
Consumer services
the non-tangible products sold to consumers that are not intended for resale
Factors of production
the resources needed by business to produce goods or services
Capital goods
the physical goods used by the industry to aid in the production of other goods and services
Enterprise
the action of showing initiative to take the risk to set up a business
Adding Value
increasing the difference between the cost of bought in inputs (materials) and the selling price of the finished goods
Added Value
the difference between the cost of purchasing bought in inputs (materials) and the selling price of the finished goods
Branding
the process by differentiating a product by developing a symbol, name, image or trademark for it
Opportunity cost
the next most desired option that is given up
Intrapreneur
a business employee who takes direct responsibility for turning an idea into a profitable new product of business venture
Multinational business
a business organisation that has its headquarters in one country but with operating branches, factories and assembly plants in other countries
Business plan
a written document that describes a business, its objectives, strategies, the market it is in and its financial forecasts
Private Limited Comapny
a business that is owned by shareholders who are often members of the same family
Initial Public Offering
an offer to the public to buy shares in a public limited company
Public Limited Company
a company whose shares are traded on a stock exchange and can be bought and sold by the public
Primary sector business activity
firms and other industries that extract natural resources so that they can be used and processed
Secondary sector business activity
firms that manufacture and process from natural resources so that they can be used and processed
Tertiary sector business activity
firms providing services to consumers and other businesses
Quarternary sector business activity
business providing information services
Public sector
organisations accountable to and controlled by central or local government (the state)
Private sector
businesses owned and controlled by individuals or a group of individuals
Mixed economy
economic resources that are owned and controlled by both private and public sectors
Free market economy
economic resources are owned largely by the private sector with very little state intervention
Command economy
economics resources are owned, planned and controlled by the state
Public corporation
a business enterprise owned and controlled by the state
Sole trader
a business in which one person provides the permanent finance and in return has full control of the business and is able to keep all the profits
Unlimited Liability
business owners have full legal responsibility for the debts of the business
Partnership
a business formed by two or more people to carry on a business together with shared capital investment and usually shared responsibility
Limited Liability
the only liability or potential loss a shareholder has if the company fails, is the amount invested in the company not the total wealth of the shareholder
Share
a certificate confirming part-ownership of a company and entitling the shareholder owner to dividends and certain shareholder rights
Shareholder
a person or institution owning shares in a limited company
Memorandum of Association
this states the name of the company, the address of the head office through which it can be contracted, the maximum share capital for which the company seeks authorisation and the declared aims of the business
Article of Association
this document covers the internal workings and control of the business, the names of directors and the procedures to be followed at meetings
Franchise
the legal right to use the name, logo and trading systems of an existing successful business
Franchiser
a person or business that sells the right to open stores and sell products or services, using the brand name and the brand image
Franchisee
a person or a business that buys the right from the franchiser to operate the franchise
Cooperative
a jointly owned business operated by members for the mutual benefit, to produce or distribute goods of services - as in consumer’s cooperatives or farmer’s cooperatives
Joint Venture
two or more businesses agree to work closely together on a particular project and create a separate business division to do so
Social Enterprise
a business with mainly social objectives that re-invests most of its profits into benefiting society rather than maximising returns to owners
Revenue
the total value of sales made during the trading period
Market Share
sales of the business as a proportion of total market sales
Capital Employed
the total value of all long-term finance invested in the business
Market capitalisation
the total value of a company’s issued shares
Internal growth (organic growth)
expansion of the business by means of opening new branches, shops or factories
External growth (inorganic growth)
business expansion achieved by integrating with another business by either merger of takeover
Merger
an agreement by owners and managers of two business to bring them together in a new combined business
Takeover / acquisition
when a company buys more than 50% of the shares of another company and becomes its controlling owner
Horizontal Integration
integration with a business in the same industry at the same stage in production
Vertical Integration
integration with a business in the same industry
Forward vertical integration
vertical integration with a customer business
Backward vertical integration
vertical integration with a supplier business
Conglomerate integration
integration with a business in a different industry
Synergy
the whole is greater than the sum of parts. it is often assumed that the new business will be more successful than the original separate businesses
Strategic Alliance
agreement between two organisations to commit resources to achieving a specific objective while remaining independent
Business objectives
a stated measurable target that a business plans to achieve
Corporate Social Responsibility (CSR)
when businesses consider the interests of society by taking responsibilities for the impact of their decision and activities on customers, employees, communications and the environment
Pressure group
organisations created by people with a common interest or aim, who put pressure on businesses and governments to change policies so that an objective is reached
Triple Bottom Line
the three objectives of social enterprises - economic, social and environmental
SMART objectives
aims that are specific, measurable, achievable, realistic and time-limited
Business aim
a long-term goal that a business hopes to achieve
Mission statement
a brief statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest from outside groups
Annual Company Report
a document that gives details of a company’s activities over the year, including its financial accounts
Business strategy
a long-term plan of action for a business, designed to achieve a particular objective
Tactic
a short-term action as part of an overall strategy
Target
a short-term goal that must be reached before an overall objective can be achieved
Budget
a detailed financial plan for the future
Ethical code
a document detailing a company’s rules and guidelines on staff behaviour that must be followed by all employees
Stakeholders
individuals or groups who work are separate from the business but are affected by or interest in its operation
Internal Stakeholders
individuals or groups who work within the business or own it and are affected by the operation of the business
Trade Union
an organisation of working people with the objective of improving the pay and working conditions of its members and providing them with support and legal services
Stakeholder concept
the view that businesses and their managers have responsibilities to a wide range of groups, not just shareholders (also known as stakeholder theory)