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direct competition
when the business is targeting customers with the exact same product as a competitor
indirect competition
when a firm sells different products but compete for the customers disposable income
absence of competitioj
reduces incentives for businesses to innovate, be efficient or offer lower prices
price strength
gain competitive advantages
gain economies of scale by producing at lower cost
price weakness
may struggle with profitability if its too low
struggle with differentiation from competitors
quality advantages
establishes a strong brand
greater profitability from higher prices
quality disadvantages
can struggle with lower priced rivals if customers don’t focus on this
location advantages
gain competitive advantages if they have an accessible location
location disadvantages
may struggle to compete with businesses nearby
product range advantages
attracts a broader customer base
product range disadvantages
hard to manage with complexity of their business
customer service advantages
establish a loyal customer base
word of mouth advertising
competition impacts
prices, product development, marketing decisions, operational decisions