National minimum wage
minimum wage for workers aged 22 and under
National Living wage
minimum wage for workers aged 23 and over
Consequences of not Paying employees correctly
Large fines
Bad publicity
Decrease in customer returns
Equality Act 2010
recruitment procedures must not discriminate
employees who do the same work must be paid the same
Health and safety work act of 1974
firms need to carry out risk assesments to identify possible dangers
Firms need to train first aiders and keep accident books
all staff must recieve health and safety training
Consumer rights act 2015
Product must be fit for purpose
Product should match its description of size, quantity or properties
Product should be of satisfactory quality
Consequences of not obeying consumer law
cost of refunds or replacements
potential to be sued
harmed reputatiom
E-Commerce
using the internet to buy or sell products
Benefits of ICT
computers can do some jobs faster than humans
easier communication
reduced cost due to fewer man hours needed
Negatives of ICT
can be expensive to buy equipment or train staff to use new equipment
Communication with stakeholders
Email (can be direct or on a large scale)
Apps (can be used to sell products)
Websites (can be used to publish reports or answer FAQs)
Video calls (allow employees in different locations to hold meetings)
Social media (can be used to advertise or promote local events)
Ways of acting ethically
write codes of conduct for suppliers and carry checks
buy fairtrade raw materials
reward staff fairly
be honest in advertisements
dont use animal testing
dont use toxic materials
Benefits of acting ethically
firms can market themselves as an ethical company ehich may lead to an increase in customers
staff are more motivated if theyre treated well
Drawbacks of acting ethically
higher labour costs
higher material costs
Ways to reduce environmental impact
reduce amount of packaging
dispose of waste carefully
car share and cycling schemes to reduce pollution
use quieter machinery to reduce noise pollution
use renewable energy sources
Pros and cons of acting sustainably
potential to attract more new customers due to better reputation
Expensive to buy new equipment and develop new processes
How unemplyment effects businesses
In a place where unemployment is high, consumers have less disposable income and so demand falls
In a place with low unemployment businesses can pay lowe wages and fill jobs quite easily
when prices rise faster than income
businesses that provide income elastic products will suffer however businesses which sell cheap things may see an increase in sales
When prices rise slower than income
When prices rise slower than income businesses which sell income elastic products will see an increase in sales and profits while stores selling goods at a discount price will see a decrease
Interest rates
added to loans so a business pays back more than they borrow
added to savings which means the money in an account gradually increases
Lower interest rates
Cheaper to borrow from the bank
less interest gain when you save
spending increses
overdrafts and loans will not be as expensive
Higher interest rates
More expensive to borrow from the bank
more interest gain when you save
spending decreases
overdrafts and loans will be more expensive
Competitive markets
nobody powerful enough to dictate prices
firms race to develop better products which is costly
firms rush to fill gaps in the market
Specialised markets
Little to no competition
market too small for lots of firms to survive
hard to enter due to the requirement for specialised skills or lots of money and space
Globalisation
the process by which businesses nd countries aroudn the world become more connected
How globalisation positively affects uk businesses
bigger market to sell to
easier to set up factories in places with cheaper labour
How globalisation negatively affects uk businesses
Higher wages in the uk makes it more difficul to compete with countries that have lower wages
importing and exporting affected by exchange rates
Potential bad publicity from having factories in countries wirth low wages
Exchange rates
the price at which one currency can be traded for another
How exchange rates affect imports and exports
SPICED
Strong
Pound
Imports
Cheap
Exports
Dear
WPIDEC
Weak
Pound
Imports
Dear
Exports
Cheap
Risks in running a business
cost of startup could be lost
change in health of the economy
unable to know actions of competitors
How to reduce risks faced by businesses
Make a business plan
carry out regular maket research