MGMT Chap 1

Having experience in a specific industry is the only characteristic people must possess to succeed professionally.

false

In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n)

organization

In her role as a grocery store general manager, Shara is able to make changes that affect customers, store employees, and individual department managers. This is an example of the ______ effect.

multiplier

What are two potential rewards of being a manager?

Fringe benefits, such as health insurance or stock options correct

The ability to earn more than most workers

Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?

Organizing

Which of the four functions in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?

Ability to take risks

Which of the following managers demonstrates the management function of planning (in contrast to organizing, controlling, or leading)?

Maribeth, who determines that her sales staff needs to contact twenty new customers each month to meet department goals

Which of the following defines an organization?

A group of people who work together to achieve some specific purpose

In the new department she is setting up, Shondra decides that top managers will report to her and that everyone else will report to the head of human resources. Which of the management functions is Shondra performing when she makes this decision?

Organizing

The concept that a manager's influence extends far beyond the results that can be achieved by an individual acting alone is called the ______ effect.

multiplier

Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function?

leading

Which of the following statements is true about managerial compensation?

Some middle-level managers make more than $80,000 a year

The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

controlling

Which of these individuals is an example of a top manager?

Aisha is the CEO of a furniture manufacturing facility.

Setting goals and figuring out how to achieve them describes the ______ function of the management process.

planning

Which employee is the best example of a functional manager?

Brett, who is the manager of the company's accounting department.

The organizing function of management consists of arranging tasks, ______, and other resources needed to accomplish work.

people

Mintzberg characterized managers' interaction with people both inside and outside of their work units as their ______ roles.

Alesha is looking for her first job as a marketing manager for a retailing company. When a recruiter asks her whether she has the technical skills for the job, what is he referring to?

Job-specific knowledge for the position in retailing