IB Business Management SL - 2.3. Leadership and management

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20 Terms

1
Five functions of management
Planning, Organizing, Commanding, Coordinating, Controlling
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2
Planning
Managers need to set strategic, tactical and operational objectives that affect different parts of the organization
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3
Organizing
Managers need to make sure the business has sufficient resources to achieve objectives
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4
Coordinating
Managers must bring together various resources to achieve objectives
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5
Commanding
Managers need to make sure all individuals know which duties they are to perform
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6
Controlling
Managers have power to control for quality of different processes and change them if necessary
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7
Leader
They have the ability to inspire people to follow them, they are focused on building relationships.
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8
Autocratic
Leader that takes all the decisions and doesn't delegate
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9
Paternalistic
Leader assumes the role of a father figure, promotes loyalty and trust
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10
Democratic
Leader consults with their team before taking any decisions
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11
Laissez-faire
Extreme version of the democratic leadership, where employees can make their own decisions
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12
Situational
The type of leadership will depend on the situation
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13
Factos that affect a leader
Culture, Leader, Organizational structure, Tasks, Subordinates
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14
Three roles of management
Doctors, problem-solvers, culture jogglers
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15
Five basic functions
  • Set organizational objetives

  • Organize tasks

  • Communicate with people and motivate them

  • Measure performance

  • Favor employee's development

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16
Differences between leadership and management
  • Time and devotion

  • Roles and responsibilities

  • Influence over others

  • Risk-taking

  • Vision

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17
Doctors
They have to solve the company's "health" problems
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18
Problem-solvers
They often face problems that need solving
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19
Cultural jugglers
They have to know how to integrate different cultures so that they don't clash
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20
Helicopter factor
Leaders need to elevate themselves above situations so they can see the whole picture
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