Studied by 6 people
Five functions of management
Planning, Organizing, Commanding, Coordinating, Controlling
Planning
Managers need to set strategic, tactical and operational objectives that affect different parts of the organization
Organizing
Managers need to make sure the business has sufficient resources to achieve objectives
Coordinating
Managers must bring together various resources to achieve objectives
Commanding
Managers need to make sure all individuals know which duties they are to perform
Controlling
Managers have power to control for quality of different processes and change them if necessary
Leader
They have the ability to inspire people to follow them, they are focused on building relationships.
Autocratic
Leader that takes all the decisions and doesn't delegate
Paternalistic
Leader assumes the role of a father figure, promotes loyalty and trust
Democratic
Leader consults with their team before taking any decisions
Laissez-faire
Extreme version of the democratic leadership, where employees can make their own decisions
Situational
The type of leadership will depend on the situation
Factos that affect a leader
Culture, Leader, Organizational structure, Tasks, Subordinates
Three roles of management
Doctors, problem-solvers, culture jogglers
Five basic functions
Set organizational objetives
Organize tasks
Communicate with people and motivate them
Measure performance
Favor employee's development
Differences between leadership and management
Time and devotion
Roles and responsibilities
Influence over others
Risk-taking
Vision
Doctors
They have to solve the company's "health" problems
Problem-solvers
They often face problems that need solving
Cultural jugglers
They have to know how to integrate different cultures so that they don't clash
Helicopter factor
Leaders need to elevate themselves above situations so they can see the whole picture
Note
Flashcard