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Communication is stable and unchanging.Â
false
Communication is a two-way process.Â
true
We can send messages intentionally and unintentionally.Â
true
Encoding occurs when we reviews available symbols and actions and select the most appropriate.
false
Messages go through different mediums called channels.Â
true
Once we say something, if we didn’t really mean it we can just say, “Oh, I take that back,” and the other person will forget the statement.Â
false
One type of personal noise is
Prejudice
Lavar just asked Marcy a question, and she’s thinking about the message and trying to apply meaning to it. The process Marcy is going through is called
Decoding
Jaden slept through her final exam in calculus. Rather than immediately call the professor, she emails the following note: “I slept through the calculus test. When can I make it up?” The professor emails her back with the message: “Next semester when you retake the course.” What poor choice did Jaden make?
Choosing the proper channel to send the message
Karl wants to break up with his girlfriend, Karen, who attends another university. They were childhood friends, and he still cares about her although he’s no longer in love with her. Karl drives to Karen’s apartment to talk to her in person. The break-up is amicable and the two reminisce about their childhood. What choice of Karl’s probably helped maintain their friendship?
The channel he chose
A communicator’s fundamental nature refers to his/her
Background, attitudes, beliefs, and values
Brosnan is trying to study for his history test, but his roommate is talking on the phone. Brosnan decides that he’s better off in the library where it is quiet. The phone conversation is an example of
Physical noise
Betty is driving alone to a job interview. She is practicing answering questions. This is an example of
Â
Intrapersonal communication
Charles and Jay are discussing their favorite candidates in an upcoming election. Charles is a Republican and Jay is a Democrat. Neither one seems to be paying attention to the other. In this case, both communicators are probably guilty of
Close-mindedness
The basic communication principles include all of the following EXCEPT
Communication is instinctive
Jana works diligently with her mentor to develop career speech. Grammar is her greatest challenge, especially over holiday visits with her family. She understands how to blend in with her family while visiting them and snap back into career speech at school. Her chameleon-like choices are an excellent example of
Adaptability
A business professor assigns Lyle to work with four classmates in analyzing the student government’s budget. A presentation of the group’s findings is due in a month. Lyle is about to experience
Team communication
Your Physics professor consistently uses language and terms in her lectures without explaining them. She is demonstrating
Semantic noise
Selecting verbal symbols to stand for or represent ideas and feelings is called
Encoding
As Jones talks about his trip to the Grand Canyon, he notices Janet and Mark yawning. The information Jones is receiving is known as
Feedback
The process of sharing meaning is called
Communicating
Your own personal experience with a topic is enough research.Â
false
You should schedule an interview in advance.Â
true
Expert opinion is also referred to as facts.Â
false
You don’t need to cite a source when giving a statistic.Â
false
you should use an example any time you make a statement that may need clarification.Â
true
Analogies are comparisons.Â
true
The space structure is the most often used organizational pattern.
false
An introduction to an informative presentation should
Â
Â
Establish credibility
Â
Preview the main points
Â
All of these
Â
Get the listeners’ attention
The function of transitions in an informative speech are to
Connect one main idea to another main idea
Conclusions for an informative speech should include which of the following?
a review
For an informative speech, you refer to your main points in the
Preview
Â
Transitions
Â
Review
Deidre is giving a speech on how to wash a car. The best way to organize this speech is
time
Mia is an all-American sprinter and would like to give a speech about running. A useful way to begin her speech would be
Personal reference
Which of the following is the most appropriate credibility statement in an introduction?
“In preparing for this speech, I’ve consulted journals such as . . .”
Which of the following is the most appropriate preview?
“The three steps to growing grass are testing the soil, preparing the soil, and planting the seed.”
What kind of outline do the authors recommend that you use for notes?
keyword
Guidelines for delivery, presentation, style, and visual aids are universal.
false
Extemporaneous speaking is the same as conversational speaking.
true
he preferred method of delivery for most presentations is manuscript.
false
Articulation and pronunciation are the same thing.
false
Inflection refers to your vocal pitch going higher or lower.
true
Media clips can be 2 to 3 minutes in a six minute presentation.
false
Visual aids are most often used to interest in entertain your audience.
False
Brandon is a member of an organization and was just asked to summarize the progress on an event he’s in charge of. Brandon starts talking with no preparation.
Â
Impromptu
Impromptu
Memorize speeches often sound
Scripted
The speed at which you deliver a sequence of words is referred to as:
rate
"Please drive careful" is
An error of adverbial form
which of the following is NOTtrue about visual aids?
Â
It should contain more than five lines of text
Which of the following is NOT a rule for visual aids
Â
Pass them around, so everyone can see them
Â
When should you show your visual aid?
While you are talking about it
Austyn is giving a speech later in the day. According to the text, what should he do to calm his nerves?
Playing carefully
Â
Make a list of what he needs
Â
Get organized
If you are breathing correctly,
Your abdomen or gut will move in and out
Alan is giving a 5 to 7 minute speech; his video clips should be about
10 to 20 seconds
Persuasion is a process in which a speaker tries to influence the attitudes, values, and beliefs of another.
true
Receivers often accept persuasive messages without thinking critically.
true
There is no real difference between coercion and persuasion.
false
According to the authors, to be successful in persuasive speaking, you need to get at least 25% of the audience to think about what you’ve said.
false
A speech to actuate is a speech to get the audience to act on something you’ve said.
true
Social media has made it possible for everyone to easily experience mass interpersonal persuasion.
true
The three types of persuasive speech goals are: convince, believe, and actuate.
false
The primary purpose of a speech to reinforce
Â
Strengthens the audience’s convictions
Lynn is giving a presentation at a Habitat for Humanity volunteer dinner. The audience is made up of the organization’s best and most dedicated volunteers. What type of persuasive speech will she be giving?
Reinforce
BJ. Fogg lists six components of mass interpersonal persuasion created by today’s social networking. Identify which of the following terms are not one of Fogg’s components
Coercive language
Mass persuasion is conducted by
Religious groups
Correct!
Â
All of the above
Â
Businesses
Â
Political groups
Persuasive messages can be
Visual
Felicia hears her alarm go off and starts to try to actuate herself to get out of bed. This is an example of
Intrapersonal persuasion
What is the most correct statement about persuasion?
There is two direct and indirect