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Last updated 11:57 PM on 3/13/25
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68 Terms

1
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Communication is stable and unchanging. 

false

2
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Communication is a two-way process. 

true

3
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We can send messages intentionally and unintentionally. 

true

4
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Encoding occurs when we reviews available symbols and actions and select the most appropriate.

false

5
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Messages go through different mediums called channels. 

true

6
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Once we say something, if we didn’t really mean it we can just say, “Oh, I take that back,” and the other person will forget the statement. 

false

7
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One type of personal noise is

Prejudice

8
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Lavar just asked Marcy a question, and she’s thinking about the message and trying to apply meaning to it. The process Marcy is going through is called

Decoding

9
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Jaden slept through her final exam in calculus. Rather than immediately call the professor, she emails the following note: “I slept through the calculus test. When can I make it up?” The professor emails her back with the message: “Next semester when you retake the course.” What poor choice did Jaden make?

Choosing the proper channel to send the message

10
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Karl wants to break up with his girlfriend, Karen, who attends another university. They were childhood friends, and he still cares about her although he’s no longer in love with her. Karl drives to Karen’s apartment to talk to her in person. The break-up is amicable and the two reminisce about their childhood. What choice of Karl’s probably helped maintain their friendship?

The channel he chose

11
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A communicator’s fundamental nature refers to his/her

Background, attitudes, beliefs, and values

12
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Brosnan is trying to study for his history test, but his roommate is talking on the phone. Brosnan decides that he’s better off in the library where it is quiet. The phone conversation is an example of

Physical noise

13
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Betty is driving alone to a job interview. She is practicing answering questions. This is an example of

 

Intrapersonal communication

14
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Charles and Jay are discussing their favorite candidates in an upcoming election. Charles is a Republican and Jay is a Democrat. Neither one seems to be paying attention to the other. In this case, both communicators are probably guilty of

Close-mindedness

15
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The basic communication principles include all of the following EXCEPT

Communication is instinctive

16
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Jana works diligently with her mentor to develop career speech. Grammar is her greatest challenge, especially over holiday visits with her family. She understands how to blend in with her family while visiting them and snap back into career speech at school. Her chameleon-like choices are an excellent example of

Adaptability

17
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A business professor assigns Lyle to work with four classmates in analyzing the student government’s budget. A presentation of the group’s findings is due in a month. Lyle is about to experience

Team communication

18
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Your Physics professor consistently uses language and terms in her lectures without explaining them. She is demonstrating

Semantic noise

19
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Selecting verbal symbols to stand for or represent ideas and feelings is called

Encoding

20
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As Jones talks about his trip to the Grand Canyon, he notices Janet and Mark yawning. The information Jones is receiving is known as

Feedback

21
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The process of sharing meaning is called

Communicating

22
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Your own personal experience with a topic is enough research. 

false

23
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You should schedule an interview in advance. 

true

24
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Expert opinion is also referred to as facts

false

25
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You don’t need to cite a source when giving a statistic. 

false

26
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you should use an example any time you make a statement that may need clarification. 

true

27
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Analogies are comparisons. 

true

28
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The space structure is the most often used organizational pattern.

false

29
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An introduction to an informative presentation should

 

 

Establish credibility

 

Preview the main points

 

All of these

 

Get the listeners’ attention

30
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The function of transitions in an informative speech are to

Connect one main idea to another main idea

31
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Conclusions for an informative speech should include which of the following?

a review

32
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For an informative speech, you refer to your main points in the

Preview

 

Transitions

 

Review

33
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Deidre is giving a speech on how to wash a car. The best way to organize this speech is

time

34
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Mia is an all-American sprinter and would like to give a speech about running. A useful way to begin her speech would be

Personal reference

35
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Which of the following is the most appropriate credibility statement in an introduction?

“In preparing for this speech, I’ve consulted journals such as . . .”

36
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Which of the following is the most appropriate preview?

“The three steps to growing grass are testing the soil, preparing the soil, and planting the seed.”

37
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What kind of outline do the authors recommend that you use for notes?

keyword

38
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Guidelines for delivery, presentation, style, and visual aids are universal.

false

39
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Extemporaneous speaking is the same as conversational speaking.

true

40
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he preferred method of delivery for most presentations is manuscript.

false

41
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Articulation and pronunciation are the same thing.

false

42
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Inflection refers to your vocal pitch going higher or lower.

true

43
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Media clips can be 2 to 3 minutes in a six minute presentation.

false

44
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Visual aids are most often used to interest in entertain your audience.

False

45
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Brandon is a member of an organization and was just asked to summarize the progress on an event he’s in charge of. Brandon starts talking with no preparation.

 

Impromptu

Impromptu

46
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Memorize speeches often sound

Scripted

47
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The speed at which you deliver a sequence of words is referred to as:

rate

48
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"Please drive careful" is

An error of adverbial form

49
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which of the following is NOTtrue about visual aids?

 

It should contain more than five lines of text

50
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Which of the following is NOT a rule for visual aids

 

Pass them around, so everyone can see them

51
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When should you show your visual aid?

While you are talking about it

52
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Austyn is giving a speech later in the day. According to the text, what should he do to calm his nerves?

Playing carefully

 

Make a list of what he needs

 

Get organized

53
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If you are breathing correctly,

Your abdomen or gut will move in and out

54
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Alan is giving a 5 to 7 minute speech; his video clips should be about

10 to 20 seconds

55
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Persuasion is a process in which a speaker tries to influence the attitudes, values, and beliefs of another.

true

56
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Receivers often accept persuasive messages without thinking critically.

true

57
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There is no real difference between coercion and persuasion.

false

58
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According to the authors, to be successful in persuasive speaking, you need to get at least 25% of the audience to think about what you’ve said.

false

59
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A speech to actuate is a speech to get the audience to act on something you’ve said.

true

60
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Social media has made it possible for everyone to easily experience mass interpersonal persuasion.

true

61
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The three types of persuasive speech goals are: convince, believe, and actuate.

false

62
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The primary purpose of a speech to reinforce

 

Strengthens the audience’s convictions

63
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Lynn is giving a presentation at a Habitat for Humanity volunteer dinner. The audience is made up of the organization’s best and most dedicated volunteers. What type of persuasive speech will she be giving?

Reinforce

64
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BJ. Fogg lists six components of mass interpersonal persuasion created by today’s social networking. Identify which of the following terms are not one of Fogg’s components

Coercive language

65
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Mass persuasion is conducted by

Religious groups

Correct!

 

All of the above

 

Businesses

 

Political groups

66
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Persuasive messages can be

Visual

67
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Felicia hears her alarm go off and starts to try to actuate herself to get out of bed. This is an example of

Intrapersonal persuasion

68
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What is the most correct statement about persuasion?

There is two direct and indirect