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what is problem solving referring to?
Refers to active efforts to discover what must be done to achieve a goal that is not readily attainable
What did Jim Greeno find out? (1978)
The three basic classes
What is the first basic class of problem-solving?
Problems of inducing structure
What is problems of inducing structure?
Series of completion and analogy problems
What is the second basic class of problem-solving?
Problems of arrangement
What our problems of arrangement
String problem in anagrams, often solved through insight
What is the third basic class of problem-solving?
Hobbits and orc's problem, and water jar problem
What is an example of the first basic class?
Discover relations among the parts
What is an example of the second basic class of problem-solving.
Arrange parts that satisfy criterion
What is an example of the third basic class of problem solving
Carry out, sequence of transformations
What are the four barriers to effective problem-solving?
Irrelevant information, functional fixedness, mental state, and unnecessary constraints
What happens when there is irrelevant information?
Leads people astray
What happens when there is functional fixed in this barriers?
Perceiving an item as having only one use
What happens when there's a mental state barrier?
Using strategies that have for in the past
What happens when unnecessary constraints are in affect
Parameters that aren't there, but the human thinks it is there EX staying in a box when you can leave the box
What is trial in error approach to problem-solving
Try possible solutions, sequently and discarding those that are an error until one works
What are heuristics?
Mental shortcuts guiding principles
What are some examples of heuristics?
Forming subgoals searching for analogies, changing the representation of a problem and taking a break; incubation
What does holistic cognitive style mean?
Context and relationships among elements
What does analytical cognitive style mean?
Focus on objects in their properties
What does Western culture emphasize on?
Individual and independence
What does eastern cultures emphasize on?
Group and interdependence
what do disparities in cognitive style seem to be rooted in
cultures social orientation
what is Simons theory of bounded rationality
humans have limited ability to process and evaluate multiple alternatives
what does Simons they of bounded rationality rely on
heuristics
What does Simon theory of burn a irrationality make?
Irrational and suboptimal decisions
What is the availability heuristic
Estimated probability based on relevant instances
What is the representativeness heuristic?
Probability based on similarity to prototype
What is and example pf the tendency to ignore base rates
Steve is quiet, neat and tidy which means he'd be a good librarian
What is the conjunction fallacy?
Odds of two things happening greater than alone
What is the sunk cost fallacy?
Continue because already invested time money, etc.
What does cosmos tooby have that is unrealistic?
Unrealistic standard of rationality
How has decision making evolved?
Evolved to handle real world adaptive problems
What is problem-solving research based on?
Contrived artificial problems
What can be surprisingly effective?
Quick and dirty heuristic
What is recognition heuristic
Sticking with what you know
What is the gigerenzer
Less than perfect but adaptive
What is the duo processing theory?
People rely on two systems of thinking
What is system one?
Fast effortless and automatic
What is system two
Slow elaborate, effortful and controlled
Do these two systems always work together well?
They sometimes conflict
what does system two do to system one
Monitors and corrects it