Workplace issues and employment laws

Legal ethics

professionalism

general manner of conduct of work

encompasses interpersonal skills

Emotional intelligence

ability to perceive, understand, reason with, and manage emotions

Employee handbook

outlines policies and procedures

purpose is to solve disputes before they occur and protects everyone from misinterpretation

Due process

employer should have a clearly outlined series of steps before an employee can be terminated

How many laws does the employee protection and labor laws cover?

over 180 laws

Fair labor Standards act

standards for wages and OT pay

restrictions on ages

Family Medical Leave act (FMLA)

requires employers with 50+ employees to allow 12 weeks of unpaid leave for certain circumstances

Workers’ compensation

insurance to cover medical costs and wage replacement for employees injured on the job

in most states it is illegal to fire or fail to hire an employee in retaliation for a workers’ compensation claim

Occupational Safety and Health Administration

safeguards employees from potential risks for illness or injury

mandates annual in-service training

mandatory fire safety and first aid/cpr training

regulates ergonomics and PPE, also required immunuzations

MSDS

According to OSHA, how much more likely are serious violence acts to occur in the healthcare setting?

4x more likely

Civil Rights act of 1964

law makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex

healthcare providers are prohibited from denying services based on the ability to pay

Illegal interview questions

age

religion

race or color

children

height and weight

disability

arrest record (except felony conviction)

maiden name

Lawful interview questions

languages spoken

birthplace

marital status

citizenship

organizations or affiliations

military experience

Americans with Disabilities act (1990)

individuals must receive reasonable accommodations if neccessary

Fair debt collection practices act

prohibits deceptive or abusive practices in the collection of consumer debts

Fair credit reporting act

prohibits inaccurate information on credit reports

Consumer credit protection act (1968)

requires providers to be upfront about fees and finance charges

Fair credit billing act

requires prompt written responses to billing complaints and investigation of errors