sweathouz audit

What setting do we put the saunas in, and at what temp

continuous mode and at 140 degree F

Should you turn on all of the saunas

yes

How many towels go in each suite

2 towels and 1 floor mat

Walk me through the shift reports

Date, total appointments, intros

explain the templates we have

opening, closing, and sales report templates

what is the first step when flipping a sauna

set sauna back to 140 and turn the chromotherapy light to light blue

what are two things included in the operating hours

Vaccum, mop, beauty bar, laundry

when do you make up missed calls

when you are free and done with tasks

What mode do the saunas get turned to when closing

Reserve Mode

what part of the closing shift do we turn off all the saunas

at the very end of the day, all at once

walk me through the closing shift report (7)

Date, member number, memberships sold, cash drawer, remaining revenue, remaining missed calls, Basins

when pulling the member number, what is not included in that number

influencer memberships

Do the infared towers always stay on

they go on and off when it needs to heat up

what does the chromotherapy light do

they promote changes to your mood but are not 100% scientifically proven

recommended time in the sauna

30-45 minutes

Benefits of infared Sauna

Promotes muscle recovery, boosts mood/metabolism, and serves as a body detox and cleanse

what is the set temp of the cold plunge

50 degrees F

Recomended time in the cold plunge

3-5 minutes

Benefits of the cold plunge

reduces inflammation, increase circulation through the body, and boosts sleep recovery

what are the key components of a sale?

meet & Greet, Find & Fill, Experience, Price present

Late Fee

$10

No show Fees

$10 a loss of a session

Late Exit

$20

Cancellation Process

30 day cancellation fee and will be charged for that month as well

Pause Policy

clients can pause their accounts 2x a year with $15 monthly fee

Intro conversion

percent of intros being converted into membership or package holders

Member Growth

based on how many new memberships we have each week and month

Revenue

revenue goal is set each month and each week we count down daily from the remaining revenue