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Status
a perceived position in society used to classify individuals.
Ascribed status
involuntarily assigned to an individual based on race, ethnicity, gender, family background, and so on.
Achieved status
voluntarily earned by an individual.
Master status
the status by which an individual is primarily identified.
Role
a set of beliefs, values, and norms that define the expectations of a certain status in a social situation.
Role performance
refers to carrying out the behaviors of a given role.
Role partner
a person with whom one is interacting who helps define the roles within the relationship.
Role set
contains all of the different roles associated with a status.
Role conflict
occurs when one has difficulty in satisfying the requirements of multiple roles simultaneously
Role strain
occurs when one has difficulty satisfying multiple requirements of the same role simultaneously.
Groups
are made up of two or more individuals with similar characteristics that share a sense of unity.
Peer group
a self-selected group formed around similar interests, ages, or statuses.
Family group
the group into which an individual is born, adopted, or married.
In-group
a social group with which a person experiences a sense of belonging or identifies as a member.
Out-group
a social group with which an individual does not identify.
Group conflict
occurs when an out-group competes with or opposes an in-group.
Reference group
a group to which individuals compare themselves.
Primary groups
those that contain strong, emotional bonds.
Secondary groups
often temporary and contain fewer emotional bonds and weaker bonds overall.
Gemeinschaft (community)
a group unified by feelings of togetherness due to shared beliefs, ancestry, or geography.
Gesellschaft (society)
a group unified by mutual self-interests in achieving a goal.
Groupthink
occurs when members begin to conform to one another's views without critical evaluation.
Network
an observable pattern of social relationships between individuals or groups.
Organizations
bodies of people with structure and culture designed to achieve specific goals.
Basic model
states that there are universal emotions, along with corresponding expressions that can be understood across cultures.
Social construction model
states that emotions are solely based on the situational context of social interactions.
Display rules
unspoken rules that govern the expression of emotion.
Cultural syndrome
a shared set of beliefs, norms, values, and behaviors organized around a central theme, as is found among people sharing the same language and geography.
Impression management
refers to the maintenance of a public image, which is accomplished through various strategies.
Self-disclosure
sharing factual information.
Managing appearances
refers to using props, appearance, emotional expression, or associations to create a positive image.
Ingratiation
using flattery or conformity to win over someone else.
Aligning actions
the use of excuses to account for questionable behavior.
Alter-casting
imposing an identity onto another person.
Dramaturgical approach
says that individuals create images of themselves in the same way that actors perform a role in front of an audience.
Front stage
where individuals are seen by the audience and where they strive to preserve their desired image.
Back stage
where individuals are not in front of an audience and where they are free to act outside of their desired image.
Communication
includes both verbal and nonverbal elements.
Verbal communication
the conveyance of information through spoken, written, or signed words.
Nonverbal communication
he conveyance of information by means other than the use of words, such as body language, prosody, facial expressions, and gestures.
Animal communication
takes place not only between nonhuman animals, but between humans and other animals as well. Animals use body language, rudimentary facial expressions, visual displays, scents, and vocalizations to communicate.